Personal Loan Customer Care

Checking your Bajaj Finance loan status helps you stay updated on the progress of your request. Whether you've just applied or are waiting for disbursal, monitoring your application status ensures you're always informed. This guide explains all the ways you can check your loan status—online and offline.
 

For any personal loan enquiries with Bajaj Finance, please contact + 91 7757000000 for assistance and guidance on eligibility, application process, and loan options.
 

If you are looking to get a personal loan but have not started the process yet - it is quite simple:
 

✅  Check your pre-approved loan offer with phone number and OTP → Apply online in 5 minutes → Receive funds within a day*.
 

Avoid the hassle of visiting a branch by using the Bajaj Finserv app or My Account portal to access services online. Check loan details, download NOCs, view interest statements, or raise queries easily. For quick help, call the Bajaj Finance customer care number.
 

• Reach Us
• Store Locator
• Branch Locator

At Bajaj Finance, we prioritise your needs and are committed to providing quick solutions. For any questions about our products or services, please contact us using the options below:

Customer Portal (My Account)

You can conveniently address your queries and access necessary information regarding your financial account through the Bajaj Finance customer care platform. Here’s how you can log in:
 

Step 1 - Go to the Bajaj Finance customer portal- My Account
Step 2 - Input your registered mobile number, customer or email ID
Step 3 - Choose either ‘OTP’ or ‘Password’
Step 4 - Next, select ‘Generate OTP’ or ‘Next’
Step 5 - Input authentic details to complete the procedure
 

Alternatively, consumers can download the Bajaj Finance app from the Google Play Store and enjoy similar benefits.
 

Bajaj Finserv app

Here are the steps to raise a query through the Bajaj Finance app:
 

Step 1 - Go to Google Play Store and download the app
Step 2 - Now, visit ‘Help and Support’ segment in the main menu
Step 3 - Choose the product to raise a query
Step 4 - Select the query and sub-query type and elaborate the query
Step 5 - Input relevant details and ‘submit’

Existing customers can get updates by sending the following SMS:
 

SMS (KEYWORD) to 9227564444
 

The list of keywords is as follows:

• To receive the download URL for the mobile app: APP
• To know the username and password for our customer portal: My Account
• To know your 4-digit EMI Network Card PIN: PIN
• To get your statement of account (SOA): SOA
• To get a No Objection Certificate (NOC) on loan closure: NOC
   

Your mobile number should be registered with us to use this facility. Standard SMS charges apply.

For the customer care service of Bajaj Finance for personal loan queries, you have several channels available. You can reach them through:
 

1. Phone: Dial their customer care number, and speak directly with a representative. You can find this number on their website or loan documents.
2. Email: Send an email detailing your query or concern to the official customer support email address provided.
3. Branch Visit: Visit a nearest Bajaj Finserv branch to speak with a customer service representative face-to-face and get assistance with your loan queries, payments, or other financial services.
    

Choose the channel that best suits your preference and urgency for assistance with your Bajaj Finance personal loan.

If you face challenges with your personal loan, follow these steps for a smooth resolution process:
 

• Reach out to personal loan customer care through phone, email, or the bank’s official website.
• Call the personal loan contact number mentioned on your bank’s website or loan statement for quick assistance.
• Provide accurate loan and personal details to help the support team resolve your issue faster.
• Escalate the issue to the grievance redressal officer if not resolved within the standard timeframe.
• Approach the banking ombudsman as a final step if all internal resolution channels fail.
   

This process ensures your concerns are addressed systematically and efficiently.

Applying for a personal loan is simple with Bajaj Finance. You can start your application online by visiting the official website or by heading to the nearest branch. Just fill in your personal and financial details, upload the required documents, and submit the form. Check your eligibility for personal loan using just mobile number and OTP – 100% online process. 

For any help during the process, you can contact the Bajaj Finance personal loan customer care number to get prompt assistance. Their team can guide you through the steps and resolve queries. You can also directly apply for a personal loan online for quick approval and disbursal.

We are committed to resolving your issues promptly and appreciate your patience throughout this process.