Care Health Insurance Limited (CHIL)

Care Health Insurance Limited (CHIL)

Care Health Insurance Limited

Secure your health, travel, and essentials with Care Insurance. Plans start from Rs. 118 with coverage up to Rs. 3 lakh.

Formerly known as Religare Health Insurance Company Limited, CHIL offers a wide range of products across categories such as health, travel, and essentials. It comes with a huge network of 19,000+ hospitals, a 95.2% claim settlement ratio with a quick and seamless claim management process.

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Step-by-step guide to buy Care Health plans

  • Step 1

    Choose the Care plan you wish to buy by visiting our Pocket Insurance product list. Click on the ‘Buy Now’ button.

  • Step 2

    Enter your full name as on your PAN card and the mobile number you used to buy your previous product from us and press the ‘Submit’ button.

  • Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    If your mobile number matches our records, your details on the form will be pre-filled. All you need to do is to check if the details are correct.

  • Step 5

    At this point, the payment page will open. Complete the online payment via one of the following options:
    UPI, Net banking, Credit/debit cards and Wallet. 

  • Step 6

    After the payment is successful, you can download the policy receipt instantly. 

    You can also download the policy document from My Account after 5 to 7 working days from the date of purchase of the policy.

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Documents required to buy a policy

No documents are required to buy Care Health Insurance policies on Bajaj Finance Insurance Mall. Just enter the following information to apply.

  • Date of birth of the applicant as per the PAN card
  • A valid 10-digit mobile number
  • Residential PIN code of the applicant

How to raise a cashless claim

Follow these steps to raise a cashless claim request with Care Health Insurance.

  • Step 1 - Contact the insurer

    Step 1 - Contact the insurer

    Reach out to the insurer:

    • Toll-free: 1800 102 4488
    • E-mail: customerfirst@careinsurance.com

  • Step 2 - Locate a network hospital near you

    Step 2 - Locate a network hospital near you

    You can get cashless treatment at 9,000+ Care Health network hospitals across India. Click here to locate a hospital near you.

  • Step 3 - Verify patient’s identity

    Step 3 - Verify patient’s identity

    Contact hospital insurance helpdesk or billing counter with a copy of patient’s medical ID card (issued by the insurer), pre-authorisation form along with valid Govt. ID proof.

  • Step 4 - Submit the pre-authorisation form

    Step 4 - Submit the pre-authorisation form

    Fill and submit the pre-authorisation form available at the hospital desk. You can also download the form online and fill it beforehand.

  • Step 5 - Claim settlement

    Step 5 - Claim settlement

    Post treatment discharge summary and other related documents are submitted by the hospital/TPA to the insurer for final approval.

    The insurer will review and verify the documents and process the claim per the policy terms and conditions. The bills will be settled between the insurer and the hospital.

How to raise a reimbursement claim

To reimburse your hospital and medical expenses, follow these steps.

  • Step 1 - Contact the insurer

    Step 1 - Contact the insurer

    Reach out to the insurer:

    • Toll-free: 1800 102 4488
    • E-mail: customerfirst@careinsurance.com

  • Step 2 - Settle all hospital bills

    Step 2 - Settle all hospital bills

    Settle all medical bills and other costs involved in hospitalisation and treatment at the hospital.

  • Step 3 - Submit necessary documents

    Step 3 - Submit necessary documents

    Submit the required documents like the reimbursement claim form, hospital discharge summary, bills, and prescriptions online on the insurer’s website.

  • Step 4 - Claim settlement

    Step 4 - Claim settlement

    The insurer will review and verify the documents and process the claim as per the policy's terms and conditions.

Documents required for raising a claim request

Here is the list of documents you need to raise a claim request with Care Health Insurance.

  • Policy document received at the time of purchase
  • Invoices for all expenses being claimed
  • Medical certificates and reports received from the doctor
  • In case of loss of passport, a letter from the embassy confirming the loss
  • In case of baggage loss, trip delay – letter/ confirmation from airlines

Contact Care Health Insurance

For queries related to the policy, claim settlement and other related information, you can contact the insurer in the following ways:

Frequently asked questions

What does pre-existing diseases in Health Insurance mean?

Pre-existing diseases are diseases which you already have while purchasing health insurance. A pre-existing ailment is identified within 48 months of policy’s effective date.

Can I claim Care Health Insurance immediately after buying it?

To claim the benefits of the policy under Care Health Insurance, the customer needs to wait for 30 to 90 days.

Do I get tax benefits with Care Health Insurance?

Yes, with a comprehensive health insurance policy by Care Health Insurance, you can enjoy maximum coverage and health insurance tax benefits.

Are there any customisations available with Care Health Insurance?

Yes, customisations are available with Care Health Insurance. You can buy a plan based on your requirement.

Do I have to pay an additional premium amount for add-on/optional covers?

Yes, add-on covers need to be purchased separately and are generally not a part of the premium amount paid to the insurer.

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Disclaimer

Insurance is the subject matter of solicitation. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited and ManipalCigna Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Visitors are hereby informed that their information submitted on the website may be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective value added service provider or Assistance company.
Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.