CPP Group India – Fonesafe Lite membership fee starts at Rs. 649
Product highlights
Key features and benefits
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Features and benefits of FoneSafe Lite
Safeguard your mobile device with CPP FoneSafe. Explore its benefits!
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Complimentary mobile screen damage coverage starting at Rs. 649
Get coverage against accidental, liquid, and mechanical damage to your mobile device display along with additional benefits.
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Up to 2 claims in a plan year
You can claim the benefits of the plan twice within the plan tenure for mechanical breakdown of screen.
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F-Secure SAFE device security
Secure your device with the F-Secure SAFE device security. This is applicable only for smartphones and tablets.
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All-access ZEE5 annual subscription
CPP Fonesafe Lite comes with a 12-month ZEE5 subscription. Watch popular TV shows, original series, movies, music, and news.
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Single call assistance
For plan-related assistance, you can call on the customer care helpline - 1860-258-3030.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy CPP Fonesafe Lite plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Buy the policy within 60 days from mobile purchase date
Documents required
- Name
- Address
- Email address
- Phone number
Step-by-step guide to buy this plan
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Step 1
Click on ‘Buy Now’ button on this page.
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Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.
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Step 5
In case you are a new customer buying the plan, you will need to fill in the details. Provide your name, address, email address, and phone number.
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Step 6
After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.
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Step 7
After the payment is successful, you can download the plan receipt instantly.
Download the plan document from ‘My Account’ after 5-7 working days from the purchase date.
In case you need to change your details, you can update it on ‘My Account’ (our customer portal). After updating your information, you can resume your application form by revisiting this page.
Plan details
Here’s a quick look at the plan details of CPP Fonesafe Lite:
Plan details |
Description |
Membership fee including GST (in Rs.) |
Starts from 649 |
Coverage details |
50% coverage against accidental and liquid damage to your mobile device display |
Number of claims allowed during plan tenure |
2 |
Plan tenure |
1 year |
Below is the membership fee for the plan corresponding to the handset cost:
| Device price range (in Rs.) | CPP Mobile Protect with complimentary mobile device insurance (in Rs.) | CPP Fonesafe Lite membership with complimentary mobile screen insurance (in Rs.) |
| 6,000-9,999 | 1,212 | 649 |
| 10,000-11,999 | 1,612 | 899 |
| 12,000-14,999 | 2,137 | 1,099 |
| 15,000-19,999 | 2,137 | 1,099 |
| 20,000-24,999 | 2,787 | 1,499 |
| 25,000-29,999 | 2,787 | 1,499 |
| 30,000-34,999 | 3,812 | 1,999 |
| 35,000-39,999 | 3,812 | 1,999 |
| 40,000-49,999 | 4,912 | 2,599 |
| 50,000-59,999 | 5,612 | 2,999 |
| 60,000-69,999 | 5,612 | 2,999 |
| 70,000-99,999 | 6,212 | 3,599 |
| More than 1 lakh | 6,212 | 3,599 |
| Buy Now | Buy Now |
Deductibles applicable |
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Based on the price of the mobile device, there is a standard deductible for each claim unless updated by the service provider and stated in the membership document. Below are the details of the deductibles: |
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Handset value (in Rs.) |
CPP Fonesafe Lite with complimentary mobile screen insurance (in Rs.) |
6,000-11,999 |
500 |
12,000-19,999 |
500 |
20,000-29,999 |
500 |
30,000-39,999 |
1,000 |
40,000-49,999 |
1,000 |
50,000-69,999 |
1,000 |
More than 70,000 |
1,000 |
Key inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the CPP Fonesafe Lite plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Accidental screen damage | Covers any accidental and liquid damage to your mobile phone and screen |
| Breakdown cover | Covers against any electrical or mechanical breakdown of mobile display |
| Entertainment benefits | Zee5 all access annually membership |
| Brands covered | Apple | OnePlus | Samsung | Redmi | Vivo | Huawei | Motorola | Lenovo | Nokia | Micromax | Google | Microsoft | LG | Asus | Realme and more |
| Maximum sum insured | Same as handset value |
| Maximum claim amount per claim | 50% of handset/invoice value |
| Key exclusions | Description |
|---|---|
| Manufacturer guarantee | Loss or damage, which is part of manufacturer warranty |
| Improper use | Loss or damage due to the appliance not used as recommended by the manufacturer |
| Replacement of parts | Including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, software etc. |
| Recalled parts | Failure of parts that are subject to recall by the manufacturer |
| Regular use | Loss or damage arising out of normal wear and tear |
| Miscellaneous | Where there is a change of ownership of the appliance |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and plan wordings carefully before concluding a sale.
How to claim
You can contact CPP Group India to claim the benefits of theFonesafe Lite plan by email or phone:
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Service provider’s email address
Write to the insurer at feedback@cppindia.com and share your policy document.
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Service provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits.
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Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. FIR in case of theft or burglary
2. Invoice of your lost/damaged gadget
3. Document supporting the loss like a photograph or evidence -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.
Frequently asked questions
The Fonesafe Lite plan comes with benefits like single assistance, live ZEE5 annual subscription and also provides complimentary cover against any loss or damage to their mobile display.
This plan starts at a membership fee of Rs. 649 for a year. It provides up to 50% coverage of invoice value against loss or damage to your mobile device screen.
Any claims can be filed in writing via email to the service provider at feedback@cppindia.com or by calling them on their toll-free number 1800-419-4000.
The CPP Fonesafe Lite plan has a tenure of 1 year.
Indian citizens aged 18 and above are eligible to apply for the CPP Fonesafe Lite plan.
