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CPP Assistance

CPP Group India – Fonesafe Lite membership fee starts at Rs. 649 inclusive of taxes.

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Product highlights

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Key features and benefits

Features and benefits of FoneSafe Lite 00:44 ‌

Features and benefits of FoneSafe Lite

Safeguard your mobile device with CPP FoneSafe. Explore its benefits!

  • Complimentary mobile screen damage coverage starting at Rs. 649 inclusive of taxes.

    Complimentary mobile screen damage coverage starting at Rs. 649 inclusive of taxes.

    Get coverage against accidental, liquid, and mechanical damage to your mobile device display along with additional benefits.

  • Up to 2 claims in a plan year

    Up to 2 claims in a plan year

    You can claim the benefits of the plan twice within the plan tenure for mechanical breakdown of screen.

  • F-Secure SAFE device security

    F-Secure SAFE device security

    Secure your device with the F-Secure SAFE device security. This is applicable only for smartphones and tablets.

  • All-access ZEE5 annual subscription

    All-access ZEE5 annual subscription

    CPP Fonesafe Lite comes with a 12-month ZEE5 subscription. Watch popular TV shows, original series, movies, music, and news.

  • Single call assistance

    Single call assistance

    For plan-related assistance, you can call on the customer care helpline - 1860-258-3030.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy CPP Fonesafe Lite plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Buy the policy within 60 days from mobile purchase date

Documents required

  • Name
  • Address
  • Email address
  • Phone number

Step-by-step guide to buy this plan

How to apply for CPP Fonesafe Lite 00:47 ‌

How to apply for CPP Fonesafe Lite

Know the easy application process for the CPP Fonesafe Lite

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer buying the plan, you will need to fill in the details. Provide your name, address, email address, and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5-7 working days from the purchase date.
    In case you need to change your details, you can update it on ‘My Account’ (our customer portal). After updating your information, you can resume your application form by revisiting this page.

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Plan details

Here’s a quick look at the plan details of CPP Fonesafe Lite:

Plan details

Description

Membership fee including GST (in Rs.)

Starts from 649

Coverage details

50% coverage against accidental and liquid damage to your mobile device display

Number of claims allowed during plan tenure

2

Plan tenure

1 year


Below is the membership fee for the plan corresponding to the handset cost:

Device price range (in Rs.) Special Price for BFL Customers (in Rs. Inclusive of taxes)
Rs. 6000 to Rs. 10000 Rs. 649
Rs. 10001 to Rs. 12000 Rs. 899
Rs. 12001 to Rs. 20000 Rs. 1099
Rs. 20001 to Rs. 30000 Rs. 1499
Rs. 30001 to Rs. 40000 Rs. 1999
Rs. 40001 to Rs. 50000 Rs. 2599
Rs. 50001 to Rs. 70000 Rs. 2999
Rs. 70001 and above Rs. 3599
- Buy Now

 

Deductibles applicable

Based on the price of the mobile device, there is a standard deductible for each claim unless updated by the service provider and stated in the membership document. Below are the details of the deductibles:

Handset value (in Rs.)

CPP Fonesafe Lite with complimentary mobile screen insurance (in Rs.)

6,000-11,999

500

12,000-19,999

500

20,000-29,999

500

30,000-39,999

1,000

40,000-49,999

1,000

50,000-69,999

1,000

More than 70,000

1,000

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the CPP Fonesafe Lite plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Accidental screen damage Covers any accidental and liquid damage to your mobile phone and screen
Breakdown cover Covers against any electrical or mechanical breakdown of mobile display
Entertainment benefits Zee5 all access annually membership
Brands covered Apple | OnePlus | Samsung | Redmi | Vivo | Huawei | Motorola | Lenovo | Nokia | Micromax | Google | Microsoft | LG | Asus | Realme and more
Maximum sum insured Same as handset value
Maximum claim amount per claim 50% of handset/invoice value
Key exclusions Description
Manufacturer guarantee Loss or damage, which is part of manufacturer warranty
Improper use Loss or damage due to the appliance not used as recommended by the manufacturer
Replacement of parts Including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, software etc.
Recalled parts Failure of parts that are subject to recall by the manufacturer
Regular use Loss or damage arising out of normal wear and tear
Miscellaneous Where there is a change of ownership of the appliance

Product information

For complete details on product benefits, features, terms and exclusions, please read product sales brochure and plan wordings carefully before concluding a sale.

How to claim

You can contact CPP Group India to claim the benefits of theFonesafe Lite plan by email or phone:

  • Service provider’s email address

    Service provider’s email address

    Write to the insurer at feedback@cppindia.com and share your policy document.

  • Service provider’s toll-free number

    Service provider’s toll-free number

    You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits.

  • Documents required to claim

    Documents required to claim

    To claim the benefits of this Pocket Subscription plan, you need to present the following documents:

    1. FIR in case of theft or burglary
    2. Invoice of your lost/damaged gadget
    3. Document supporting the loss like a photograph or evidence

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.

CPP Assistance

CPP Assistance

Click here to know more about the service provider.

Frequently asked questions

What are the benefits of the CPP Fonesafe Lite plan?

The Fonesafe Lite plan comes with benefits like single assistance, live ZEE5 annual subscription and also  provides complimentary cover against any loss or damage to their mobile display.

How much is the membership fee for CPP Fonesafe Lite?

This plan starts at a membership fee of Rs. 649 for a year. It provides up to 50% coverage of invoice value against loss or damage to your mobile device screen.

How to file a claim for the CPP Fonesafe Lite plan?

Any claims can be filed in writing via email to the service provider at feedback@cppindia.com or by calling them on their toll-free number 1800-419-4000.

What is the tenure of the CPP Fonesafe Lite plan?

The CPP Fonesafe Lite plan has a tenure of 1 year.

What is the eligibility to apply for the plan?

Indian citizens aged 18 and above are eligible to apply for the CPP Fonesafe Lite plan.

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Disclaimer

*T&C Apply. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Life Insurance Limited (Formerly known as Bajaj Allianz Life Insurance Company Limited), HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj General Insurance Limited(Formerly known as Bajaj Allianz General Insurance Company Limited), SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.

Note- While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.