CPP Assistance – Fonesafe Lite membership fee starts at Rs. 649
Key features
Key features and benefits
-
Mobile screen damage coverage starting at Rs. 649
Get coverage against accidental, liquid, and mechanical damage to your mobile device display along with additional benefits.
-
Covers mechanical breakdown
The plan covers damage to your mobile display due to an electrical or mechanical breakdown.
-
F-Secure Internet Security
Get access to F-Secure Internet Security for securing your mobile devices from viruses and malware.
-
Up to 2 claims in a plan year
You can claim the benefits of the plan twice within the plan tenure.
-
All-access ZEE5 annual subscription
Get a free 12-month subscription to watch popular TV shows, original series, movies, music, and news.
-
Complimentary ZEE5 subscription
Get complimentary access to amazing entertainment on ZEE5 with a one-year subscription.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy CPP Fonesafe Lite plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18+ years
Documents required
- Name
- Address
- Email address
- Phone number
Step-by-step guide to buy this plan
-
Step 1
Click on ‘Buy Now’ button on this page.
-
Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
-
Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
-
Step 4
If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.
-
Step 5
In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address and phone number.
-
Step 6
Once details are reviewed or filled out, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards and wallet.
-
Step 7
After the payment is successful, you can download the plan receipt instantly.
You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.
Plan details
Here’s a quick look at the plan details of CPP Fonesafe Lite:
| Plan details | Description |
|---|---|
| Coverage details | 50% coverage against accidental and liquid damage to your mobile device display |
| Membership fee including GST (in Rs.) | Starts from 649 |
| F-Secure Internet Security | Applicable |
| Number of claims allowed during plan tenure | 2 |
| Plan tenure | 1 year |
| The membership fee for the plan, corresponding to the handset cost is given below: | |
| Device price range (in Rs.) | CPP Fonesafe Lite (in Rs.) |
| 6,000-9,999 | 649 |
| 10,000-11,999 | 899 |
| 20,000-29,999 | 1499 |
| 30,000-39,999 | 1999 |
| 40,000-49,999 | 2599 |
| 50,000-69,999 | 2999 |
| 70,000-99,999 | 3599 |
| More than 100,000 | 3599 |
Key inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the CPP Fonesafe Lite plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Accidental screen damage | Covers any accidental and liquid damage to your mobile phone and screen |
| Breakdown cover | Covers against any electrical or mechanical breakdown of mobile display |
| F-secure Internet Security | Covers access to F-Secure Internet Security antivirus for the device |
| Entertainment benefits | Complimentary one-year subscription for Zee5 |
| Brands covered | Apple | OnePlus | Samsung | Redmi | Vivo | Huawei | Motorola | Lenovo | Nokia | Micromax | Google | Microsoft | LG | Asus | Realme and more |
| Mobile theft insurance | Get a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support |
| Maximum sum insured | Same as handset value |
| Maximum claim amount per claim | 50% of handset/invoice value |
| Key exclusions | Description |
|---|---|
| Manufacturer guarantee | Loss or damage which is part of manufacturer warranty |
| Improper use | Loss or damage due to the appliance not being used as recommended by the manufacturer |
| Replacement of parts | Including but not limited to batteries, bulbs, plugs, cables, ribbons, belts, tapes, fuses, software etc. |
| Recalled parts | Failure of parts that are subject to recall by the manufacturer |
| Regular use | Loss or damage arising out of normal wear and tear |
| Miscellaneous | Where there is a change of ownership of the appliance |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and plan wordings carefully before concluding a sale.
How to claim
You can reach out to the service provider (CPP Assistance) to claim the benefits of the CPP Fonesafe Lite plan by email or phone:
-
Service provider’s email address
Write to the insurer at feedback@cppindia.com and share your policy document
-
Service provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits
-
Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. FIR in case of theft or burglary
2. Invoice of your lost/damaged gadget
3. Document supporting the loss like a photograph or evidence -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in
Frequently asked questions
The Fonesafe Lite plan not only provides cover against any loss or damage to their mobile display, but it also includes bonus benefits such as robust antivirus software F-Secure for device security, and an annual subscription to Zee5.
This plan has a starting fee of Rs. 649 for a year and provides up to 50% coverage of invoice value against loss or damage to your mobile device screen.
Any claims can be filed in writing via email to the service provider at feedback@cppindia.com or by calling them on their toll-free number 1800-419-4000.
The CPP Fonesafe Lite plan has a tenure of 1 year.
Indian citizens aged 18 and above are eligible to apply for the CPP Fonesafe Lite plan.