Manage your Flexi Loan in My Account

Manage your Flexi Loan in My Account

Track your Flexi Loan account in our customer portal

With select unsecured loans from Bajaj Finance Limited, you get the option to choose from three variants – Term Loan, Flexi Term Loan, and Flexi Hybrid Loan.

Unlike a regular Term Loan, our Flexi variants offer you a host of additional benefits. These include unlimited withdrawals from your available loan limit, part-prepaying your loan at no extra cost, and more. These benefits allow you to manage your loan repayment as per your financial situation. You can explore all these features and much more by visiting our customer portal – My Account.

Sign-in to get these benefits on the go.

  • Funds withdrawal

    Funds withdrawal

    Get funds whenever you need them from your available Flexi Loan limit in just a few clicks.

  • Part-prepayment at no additional cost

    Part-prepayment at no additional cost

    Pay a part of your loan ahead of schedule without paying any extra fees.

  • Loan statement

    Loan statement

    Get your Flexi Loan statement in just a few clicks and track your transactions with ease.

  • Manage your bank account

    Manage your bank account

    Update your repayment and drawdown account online to ensure hassle-free EMI payments and withdrawals.

Know your Flexi Loan

Bajaj Finance Limited offers two Flexi variants for some of its loan products - Flexi Term Loan and Flexi Hybrid Loan. These variants give you the flexibility to manage your EMIs based on your financial situation.

When you choose either of our Flexi variants, a loan limit is assigned to you. You can withdraw funds from this pre-assigned limit whenever you need them and pay interest only on the withdrawn amount. You can also part-prepay your loan at no additional cost.

If you choose the Flexi Hybrid Loan, you will also have the additional benefit of paying interest-only EMIs for the initial tenure.

  • Get the most out of your Flexi Loan

    Get the most out of your Flexi Loan

    • Withdraw as many times as you need from the available loan limit during the loan tenure.
    • Part-prepay your loan as many times as you like without any additional charges.
    • Pay interest only on the amount you withdraw from your available limit.


    Please note that you have to maintain a minimum balance of Rs. 100 as your outstanding principal amount to keep your Flexi Loan active. Also, the minimum amount you can withdraw from your Flexi Loan account is Rs. 1,000.

    Manage your Flexi Loan features

  • You can also view your Flexi Loan details, manage fund withdrawals and loan repayment by visiting our customer portal – My Account.

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  • Check your Flexi Loan account

    Sign-in to our customer portal in two simple steps and track your loan details easily.

Manage your Flexi Loan payment

When you borrow any loan, you usually repay it in equated monthly instalments (EMIs). Your EMI usually consists of principal and interest, and it gets auto-deducted from your registered bank account on a pre-set date. However, if you choose our Flexi Hybrid Loan, you get the option to pay interest-only EMIs for the initial tenure.

If you have surplus funds and have opted for our Flexi variants, you can part-prepay your loan at no additional cost.

You can part-prepay your Flexi Loan or explore other payment options by visiting our customer portal – My Account.

Advance EMIs, foreclosure, and overdue EMIs

If you fear missing your EMI due date, you can use the advance EMI facility and pay your monthly instalments in advance. This will help you in avoiding negative impact on your CIBIL Score. It also helps you in avoiding penal charges applicable in the case of overdue EMIs. You’ll also be not able to use your Flexi Loan account features if your EMI bounces.

You can also use our foreclosure facility to pay your entire outstanding amount in one go and close your Flexi Loan early. However, you may be asked to pay additional foreclosure charges.

If you’ve failed to pay your EMI due to a low account balance or technical error, clear it with our overdue EMI payment option.

Disclaimer: Please note that the amount paid by you towards Advance EMI is applied for repayment of your monthly EMI only and is not to be treated as part-prepayment or foreclosure of the loan, irrespective of the loan variant availed by you. No interest is payable by BFL on the advance EMI amount paid by you.

  • Make your Flexi Loan payments

    Make your Flexi Loan payments

    You can part-prepay your loan, pay an EMI in advance, clear your overdue instalments, or foreclose your loan in My Account.

    • Visit our customer portal by clicking the ‘Sign-in’ button on this page.
    • Enter your registered mobile number, and submit the OTP to sign-in.
    • Verify your details by entering your date of birth and proceed.
    • Choose the payment option and select your loan account for which you want to make a payment.
    • Enter the amount and, if applicable, review the additional charges.
    • Click on ‘Proceed’ to complete your payment using our secured payment gateway.


    You can also manage your Flexi Loan repayment by clicking on ‘Pay your Flexi Loan EMIs’. You’ll be asked to sign-in to My Account. Once signed-in, select your loan account number, choose the payment type, and proceed with the payment.

    Pay your Flexi Loan EMIs

  • You can also download your updated statement of account or check your Flexi Loan details by visiting our customer portal – My Account. Click on the respective links at the top of this page for more details.

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Get in touch with us

If there’s a query or a concern, you can reach out to us in one of the following ways:

  • Visit our Help and Support section for online assistance.
  • If there’s a fraud complaint, please contact our helpline number on +91 8698010101.
  • You can download our app from Play Store/ App Store to connect with us.
  • Find our branch nearest to your location and get your queries resolved.
  • You can connect with us by visiting our Reach Us page.

Manage your Flexi Loan details

When you take any loan, irrespective of the variant you choose, you’re assigned a unique string of numbers known as the loan account number (LAN). Your LAN assists you in tracking details such as loan status (whether active or closed), utilised limit, available limit, and more.

  • View your Flexi Loan details

    View your Flexi Loan details

    You can check your loan details in My Account by following these simple steps:

    • Click on the ‘Sign-in’ button on this page to visit our customer portal.
    • Sign-in with your registered mobile number and the OTP.
    • Enter your date of birth for verification and proceed.
    • Select the loan for which you want to view details from the ‘My Relations’ section.
    • View information about your Flexi Loan, such as the used limit, the available limit, the EMI amount, the next due date, and more.


    You can directly go to our customer portal by clicking on the ‘Check your Flexi Loan details’ option below. Once signed-in, you’ll be redirected to the ‘My Relations’ section, where you can select your loan account to view its details.

    Check your Flexi Loan details

  • You can also check other details such as registered repayment bank account, number of EMIs paid and tenure by visiting our customer portal.

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View your Flexi Loan statement

Your statement of account is a very important document as it helps you track your loan repayment status. Your loan statement is a detailed transaction history that includes, total EMIs paid, principal outstanding, a part-payment summary, or missed EMIs if any.

It’s necessary to check your loan statement regularly as it helps you keep a record of every transaction, you make against your loan account. You can also report errors if there are any.

  • Download your statement of account

    Download your statement of account

    You can download and view your loan statement in My Account.

    • Click on the ‘Sign-in’ button on this page to visit our customer portal.
    • Enter your registered mobile number and submit the OTP to sign-in.
    • Verify your details with your date of birth and proceed.
    • Visit the ‘Document Centre’ section and select the loan account for which you want to view your loan statement.
    • Click on ‘Statement of Account’ to download it.


    You can also find your statement of account and other loan-related documents by clicking on ‘View your Flexi Loan statement’ below. You’ll be asked to sign-in to My Account. Once signed-in, you can select your loan account number from ‘Document Centre’ and click on ‘Statement of Account’ to download it.

    View your Flexi Loan statement

  • You can also download your other Flexi Loan-related documents such as repayment schedule and loan agreement by visiting My Account.

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Manage your bank account details

When you choose any of our Flexi Loan variants, you can register two different bank accounts. This includes your repayment bank account and the drawdown bank account.

Your repayment bank account is the one from which you’re EMIs get deducted every month. While your drawdown bank account is used to receive the funds, you withdraw from the available limit of your Flexi Loan.

Your repayment bank account is the one from which your EMIs get deducted every month, while your drawdown bank account is where you receive funds when you withdraw from the available limit of your Flexi Loan.

If either of your bank accounts undergoes any change, it’s critical to update the information in our records. This will ensure that your loan repayment goes smoothly and that you receive the funds from your Flexi Loan without any problems. Please note that any change in your repayment bank account doesn’t change your drawdown bank account details.

You can manage your bank account details in just a few clicks by visiting My Account.

Note: If you have initiated any change in your profile details, you have to wait at least 90 days to update your drawdown bank account details.

  • Update repayment bank account details

    Update repayment bank account details

    You can change your repayment bank account in our customer portal by following these simple steps:

    • You can sign-in with your registered mobile number and the OTP.
    • Enter your date of birth to verify your details and proceed.
    • Select the loan account for which you want to update your bank details and proceed.
    • Enter the required details, such as bank name, IFSC and more.
    • Choose your registration mode and proceed.


    Alternatively, you can visit our customer portal by clicking on ‘Manage your repayment bank account’ below. You’ll be asked to sign-in. Once signed-in, you’ll be redirected to our ‘Mandate Management’ section. You can then select your loan account, enter the details of your new bank account, and proceed.

    Once your bank account details get updated, you’ll receive a confirmation message on your screen. A confirmation SMS will also be sent to your registered mobile number.

    Manage your repayment bank account

  • Change your drawdown bank account details

    Change your drawdown bank account details

    You can manage your drawdown bank account details by visiting our customer portal – My Account:

    • Sign-in with your mobile number and the OTP and verify your details with your date of birth.
    • Select your loan account from ‘My Relations’ for which you wish to update drawdown bank account details.
    • Click on the ‘Drawdown Bank Change’ option from ‘Quick Actions’ and proceed to view your existing bank account details.
    • Click on ‘Proceed’ and verify your details with the OTP.
    • Enter the new bank account details, IFSC, and proceed to update your bank account.

    Alternatively, you can also click on ‘Manage your drawdown bank account’ below to get started. You’ll be asked to sign-in. Once signed-in, select your loan account from ‘My Relations’ and click on ‘Drawdown Bank Change’ from 'Quick Actions'. You can find your existing bank details and proceed to update your drawdown bank account.

    Manage your drawdown bank account

  • You’ll have three attempts to update your drawdown bank details correctly. Please note the personal details mentioned in our records need to match the personal details of your bank account.

    Similarly, if you’re a corporate customer, your customer details mentioned in our records need to match with the details of your new bank account.

    If there’s any technical issue, you can update your drawdown bank account only after 24 hours.

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Know all about the applicable fees and charges

Unlike a regular Term Loan, you can part-prepay your Flexi Loan without paying any additional charges. However, there are a few fees and charges that are applicable to your Flexi Loan.

You can check our website, app, or loan agreement to know about the complete list of fees and charges related to your Flexi Loan.

Check the complete list of fees and charges

  • Annual maintenance charges

    Annual maintenance charges

    When you choose our Flexi variants, you’ll be charged an additional fee every year to keep your loan account active. These charges allow you to use additional services such as our withdrawal and part-prepayment facilities. This fee is known as the annual maintenance charge.

  • Foreclosure charges

    Foreclosure charges

    When you have surplus funds and you wish to pay your entire outstanding loan amount in one instalment, you can use our foreclosure facility.

    However, if you choose to close your Flexi Loan early, you’ll have to pay additional charges known as foreclosure charges.

  • Bounce charges

    Bounce charges

    In case you don’t have sufficient account balance or facing a technical error due to which you failed to pay your EMI on time. In such a situation, you’ll be charged an additional fee called penal interest or bounce charges.

Easy access for corporates

Corporate customers can sign-in with mobile number or email ID, and date of incorporation and manage their Flexi Loan account easily.

Frequently asked questions

Why is my withdrawal facility blocked?

There are several reasons due to which your withdrawal facility gets blocked:

  • In case you have any overdue instalment on your loan account, your drawdown facility gets blocked. In such case, you can clear all your dues before placing any withdrawal request.
  • Due to our internal risk policy like low CIBIL Score, credit behaviour across financial institutions, repayment history, and other factors checked by our risk team.
  • If your withdrawal amount is higher than your current available limit or due to any connectivity issue.
  • If your reason isn’t there in the above-mentioned list, you can raise your concern with us by using our raise a request facility.

Raise a Request

After placing a withdrawal request, how much time does it take to receive funds in my bank account?

If you place a withdrawal request before 4 p.m. on weekdays, i.e., Monday to Friday, you’ll receive funds in your bank account on the same day. However, if you place any request after 4 p.m. or on Saturdays or national holidays, you’ll receive the requested funds on the next working day.

If there’s any delay, you can raise your concern using our raise a request facility.

Raise a Request

Do I need to pay any additional charges when I use the withdrawal facility?

Our Flexi variants allow you to withdraw funds as many times as you need from the available limit during the loan tenure. You can do this without incurring any additional fees.

However, when you choose any of our Flexi variants, you’ll be charged with annual maintenance charges. Your AMC fee will be adjusted from your utilised Flexi Loan limit.

This fee is charged to ensure that you can use other facilities such as part-prepaying at no extra cost and multiple withdrawals.

How many times can I withdraw funds from my Flexi Loan account?

You can withdraw funds as many times as you need from your available limit during the loan tenure.

When and how can I pay my Annual Maintenance Charges (AMC)?

Annual maintenance charges (AMC) for the Flexi Loan account are to be paid on an annual basis as per rates prescribed in your loan agreement.

With effect from April ’23, AMC will be adjusted from your utilised Flexi Loan limit. However, for the benefit of our customers, their Flexi Loan limit will be increased as much as the AMC charge.

If your Flexi Loan limit isn’t available, the AMC charge will be recovered from your registered bank account through the ECS or NACH facility, as the case may be.

How can I manage my Bajaj Finserv Flexi Loan payments?

You can manage payments like advance EMI, part-prepay, or foreclose your loan by following the steps below:

  • Click on the ‘Manage your Flexi Loan payments’ text below to go to My Account.
  • Enter your registered mobile number and the OTP to sign-in.
  • For verification, enter your date of birth and proceed.
  • Choose the loan account for which you wish to make payment.
  • Select the payment option from the list.
  • Enter the required details and proceed to make payment.

Manage your Flexi Loan payments

Also, you can visit the nearest Bajaj Finance branch if you want to use a cheque or demand draft to make the partial payment.

Note: Please deposit the cheque in favour of Bajaj Finance Limited. The cheques and demand draft clearance process will take approximately three business days.

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