Bajaj Finserv Health

Bajaj Finserv Health – Neuro Care plan starting at Rs. 1,799

Key features and benefits

  • Benefits of up to Rs. 7,000; membership fee starts at Rs. 1,799

    Benefits of up to Rs. 7,000; membership fee starts at Rs. 1,799

    The plan provides consultation, lab, and radiology benefits of up to Rs. 7,000. They are available in two plan types. Essential plan for a membership fee of Rs. 1,799, and Classic plan for a membership fee of Rs. 3,999.

  • Network discounts

    Network discounts

    Get discounts for OPD consultation, lab tests, room rent, etc. for multiple visits. This is applicable only at the 3500+ Bajaj Finserv Health prime network labs and hospitals.

  • OPD doctor consultation benefit

    OPD doctor consultation benefit

    Get online doctor consultation benefit with a specialist Neurologist. Get assistance with diagnosis, treatment and prevention of neurological illnesses.

  • Lab and radiology benefits

    Lab and radiology benefits

    Get lab and radiology benefits of up to Rs. 3,000 with the Essential plan. Get up to Rs. 5,000 benefits with the Classic plan.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy the Neuro Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Age: 18 - 65 years

Documents required

No documents are required to buy the policy.
You only need to provide the following details at the time of buying the policy:

  • Name
  • Address
  • Email address
  • Mobile number

Step-by-step guide to buy this policy

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.

  • Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address, and phone number.

  • Step 6

    Step 6

    After filling out or reviewing the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    You can also download the plan document from ‘My Account’. This is after 5 to 7 working days from the date of purchase of the plan.

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Plan details

Here’s a quick look at the plan details of Neuro Care:

  • Membership fee of Rs. 1,799
  • Membership fee of Rs. 3,999
Plan details Description
Plan type Essential
Doctor consultation benefit – Neurologist/General physician (in Rs.) 700
Lab and radiology benefit (in Rs.) 3,000
Membership fee including GST (in Rs.) 1,799
Plan term 1 year
Plan details Description
Plan type Classic
Doctor consultation benefit – Neurologist/General physician (in Rs.) 1,500
Lab and radiology benefit (in Rs.) 5,000
Premium including GST (in Rs.) 3,999
Plan term 1 year

Key inclusions and exclusions

Here’s a quick look at the key inclusions and exclusions under the Neuro Care plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Doctor consultations Get OPD doctor consultation with a specialist Neurologist
Lab tests and radiology Get benefits of up to Rs. 5,000
Number of members One member for one plan year
Network discounts 10% discounts on lab tests, doctor consultations, dental procedures, and pharmacy
Room rent 5% discount on IPD room rent
Ambulance service Free ambulance service on IPD admission
Key exclusions Description
Network discounts Network discounts clubbed or used outside the Bajaj Finserv Health prime network
Injury Any injury due to intoxication
Lab tests Lab tests availed outside the Bajaj Finserv Health prime network
In-clinic doctor consultations In-clinic consultations, reimbursements for any procedures undertaken under OPD/doctor consultation

How to claim for lab and radiology benefits

You can claim lab and radiology benefits under the Neuro Care plan in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’.

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’.

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to customercare@bajajfinservhealth.in.
    2. Attach a scanned copy of the invoice with all details clearly visible.
    3. Mention details like hospital/lab name, patient name, and bill amount.
    4. Attach the membership document received at the time of purchase and the invoices for all expenses being claimed.

How to claim for network discount benefits

You can claim network discount benefits under the Neuro Care plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want.

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network.

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount.

  • Physical visit

    Physical visit

    • You can also view the list of labs and hospitals available on the Bajaj Finserv Health App.
    • Go to any of the 3,500+ labs and hospitals within the prime network.
    • Share your registered mobile number with the lab or hospital.
    • Get up to 10% discount on various services under the network discount benefit.

  • Select the date of the visit

    Select the date of the visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher.

  • Customer care

    Customer care

    You can connect with the customer support team at 020-48562555 or drop a mail to customercare@bajajfinservhealth.in.

Frequently asked questions

What is the Neuro Care plan?

The Bajaj Finserv Health Neuro Care plan covers a wide range of benefits to manage the expenses related to neurological treatment. You can claim benefits for lab and radiology tests, OPD doctor consultations, and discounts at Bajaj Finserv Health prime network hospitals and labs.

What is the Neuro Care Essential plan?

The Neuro Care Essential plan comes with the following benefits:

  1. One-year membership fee of Rs. 1,799
  2. Lab and radiology benefits of up to Rs. 3,000
  3. Neurologist consultation benefits of up to Rs. 700
  4. 10% discount on doctor consultations, lab tests, preventive health check-ups, dental procedures, spectacle, and pharmacy
  5. 5% discount on IPD room rent
  6. Free ambulance service on IPD admission
What is the Neuro Care Classic plan?

The Neuro Care Classic plan comes with the following benefits:

  1. One-year membership fee of Rs. 3,999
  2. Lab and radiology benefits of up to Rs. 5,000
  3. Neurologist consultation benefits of up to Rs. 1,500
  4. 10% discount on doctor consultations, lab tests, preventive health check-ups, dental procedures, spectacle, and pharmacy
  5. 5% discount on IPD room rent
  6. Free ambulance service on IPD admission
Who is eligible to buy this plan?

If you are an Indian citizen between the age group of 18 and 65 years, you are eligible to buy this plan.

What are the benefits of Neurocare?

Neurocare provides early diagnosis, personalised treatment, rehabilitation, access to advanced technologies, and improved quality of life. It covers a wide range of neurological disorders affecting the brain, nervous system and spinal cord.

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Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.