SBI General Insurance

SBI General Insurance

SBI General insurance

Buy SBI General motor insurance plans instantly with zero paperwork. Benefit from the cashless vehicle repairing and hassle-free claim settlement facilities.

SBI General motor insurance policies provide comprehensive coverage for your vehicles against own damage and third-party liabilities. Avail of cashless vehicle repairs at 6,600+ network garages. SBI also offers ‘Fastlane’ claim settlement for easy and quick claim settlement. The insurance company has a claim settlement ratio of 92% as of 2022. Premiums for car insurance start at Rs. 2,094*.

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Step-by-step guide to buy SBI General Insurance policies

  • Step 1

    Step 1

    Open our online application form.
    Click here to insure your private car.
    Click here to insure your two-wheeler.

  • Step 2

    Step 2

    Enter the vehicle type, registration number, mobile number, and residential PIN code. Check the terms and conditions and click on the ‘Get Quote’ button below.

  • Step 3

    Step 3

    Choose the IDV, NCB value, optional add-on covers, and plan type to get a list of relevant insurance policies. You need to update your current policy expiry date here.

  • Step 4

    Step 4

    Click on the ‘Buy Now’ button. You will need to add owner-driver personal accident cover mandated by the RTO. Click on ‘Next’ to proceed.

  • Step 5

    Step 5

    Confirm the vehicle registration date and the previous policy type (Comprehensive/third-party). Click on ‘Proceed’.

  • Step 6

    Step 6

    Enter the vehicle owner’s name, date of birth, residential address, and contact number. Also, enter vehicle engine and chassis number (as per the RC) and previous policy details. 

  • Step 7

    Step 7

    Review your previously filled details and make the payment through your preferred online payment mode – net banking, UPI, credit/debit card to buy the policy.

    After successful payment, your policy document will be available for you to download instantly. A copy of the policy document will also be mailed to your registered email ID within 5-7 working days.

    You will also receive an SMS confirmation immediately after the payment process is completed.

    You can also access your policy details through the My Account section within 5-7 days after purchase.

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Documents required to buy the policies

No documents are required to buy SBI General motor insurance policies on Bajaj Finance Insurance Mall. Below are some basic information you need to purchase the policy.

  • Registration number of the vehicle being insured
  • Valid 10-digit mobile number
  • Name and e-mail ID of the applicant
  • Residential address and PIN code of the applicant
  • Previous policy details of the vehicle

How to raise a cashless claim

To claim the benefits of cashless claims at SBI General network garages, follow these steps:

  • Step 1 - Contact SBI General Insurance

    Step 1 - Contact SBI General

    Visit SBI General website or the SBI app with your registered mobile number and click on ‘Intimate Claim’ section.

    In case of an accident, you can call on 1800-102-1111 (toll-free) to register your claim or send an e-mail to customer.care@sbigeneral.in.

    You can also send an SMS typing ‘CLAIM’ to 561612.

  • Step 2 - Fill the claim form

    Step 2 - Fill the claim form

    Fill out the claim form with the required details. In case of accident or theft claims, the list of required documents will be specified in the form. The insurer will send a surveyor to assess the vehicle damage and suggest a list of the nearest network garages.

  • Step 3 – Take the vehicle to a partner network garage

    Step 3 - Take the vehicle to a partner network garage

    You can either drive your vehicle to the network garage or choose the towing service provided by the insurer.

  • Step 4 – Bill is settled between SBI General and the network garage

    Step 4 - Bill is settled between SBI General and the network garage

    The insurer will settle the bill up to the sum insured with the network garage directly. You will only need to clear the balance (deductible) amount needs with the garage.

  • Step 5 – Fastlane Claim Settlement (FCS)

    Step 5 – Fastlane Claim Settlement (FCS)

    The insurer also offers ‘Fastlane Claim Settlement’ that facilitates quick motor claim settlement. This process fast tracks your claim process and completes in 2-3 days. Call on the toll-free number 1800-102-1111 and reach out to the claim manager. The person will assist you with any queries and documentation required.

How to raise a reimbursement claim

Follow these steps to get reimbursement on your vehicle repair charges.

  • Step 1 - Contact the insurer

    Step 1 - Contact the insurer

    Log in to sbigeneral website or the SBI app with your registered mobile number and click on ‘Intimate Claim’ section.

    In case of an accident, you can call on 1800-102-1111 (toll-free) to register your claim or send an e-mail to customer.care@sbigeneral.in.

    You can also send an SMS typing ‘CLAIM’ to 561612.

  • Step 2 - Repair the vehicle at any of your preferred garages

    Step 2 - Repair the vehicle at any of your preferred garages

    You can repair your vehicle at any of your preferred garages, pay the bills, and retain the invoice.

  • Step 3 - Submit the required documents

    Step 3 - Submit the required documents

    Log into the website or app and submit the reimbursement claim form. Upload the invoice and the other necessary documents along with the form.

  • Step 4 - Claim settlement

    Step 4 - Claim settlement

    SBI will review your claim and verify the documents to process the reimbursement as per the policy's terms and conditions.

Documents required for raising claim requests

Here are the documents you need to raise cashless and reimbursement claims with SBI General Insurance.

  • Copy of the registration certificate (RC) of your vehicle
  • Copy of the driving licence of the owner of the vehicle
  • Policy document
  • Description of the incident and photographs of the vehicle (if possible)
  • First Information Report (FIR) in case of theft, injuries to any third party or damage to their property
  • The original bills for the repairs of the vehicle (only in case of reimbursement claim)

Contact SBI General Insurance

For queries related to the policy, claim settlement, and other related information, you can contact the insurer in the following ways:

Frequently asked questions

What does the SBI General motor insurance policies cover?

SBI General Insurance in partnership with Bajaj Finance offers comprehensive motor insurance policies. You can buy SBI General’s Two-wheeler Insurance Policy, Private Car Insurance Policy, or both through Bajaj Finance Insurance Mall. These comprehensive insurance policies cover you financially in case of any damage or loss caused to your insured vehicle or a third party. The damages caused due to any situation such as earthquakes, floods, riots, fire, theft, or violence are covered under these policies. The policyholder also gets personal accident cover up to Rs. 15 lakh.

How can I check the policy status of my SBI General Insurance?

You can visit the VAHAN website, a national registry of vehicles. Enter your vehicle registration number and policy number to check the status of your chosen motor insurance policy.

How can I download SBI General Insurance policy by policy number?

You can go to the My Account section on the Bajaj Finance website or app and enter your policy number to access your policy details. You can also visit the official website of SBI General Insurance to get the policy details.

How can I download the SBI General Insurance claim form?

You need to visit the insurer’s official website or log into the app to download the SBI General’s two-wheeler insurance policy or private car insurance policy. You will find the ‘Intimate Claim’ tab. Click on it to access and download the claim form. You can also send a text message writing ‘CLAIM’ to 561612 or write an email at customer.care@sbigeneral.in. In case of an accident, you can call on 1800-102-1111 (toll-free) to register your claim and get the claim form.

What is the claim settlement ratio of SBI General Insurance?

SBI General Insurance has a claim settlement ratio of 92%.

How can I check my SBI General Insurance policy details?

You will receive the purchased comprehensive car insurance policy document on your registered email ID within 5-7 days from the policy purchase date. You can also access the policy document through the My Account section of the Bajaj Finance Insurance Mall.

What type of insurance plans are provided by SBI General Insurance?

SBI General Insurance along with Bajaj Finance offers motor insurance policies for two-wheeler and cars. You can buy their Two-wheeler Insurance Policy and Private Car Insurance Policy at affordable premiums and zero paperwork on Bajaj Finance Insurance Mall.

Where can I get cashless facilities with SBI General Insurance policies?

To avail of the cashless facilities on your motor insurance policies, you can visit any of the SBI General’s network garages. After availing of the services at the network garage, SBI will directly settle the bills with the garage as per the policy terms and conditions.

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Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, The New India Assurance Company Limited, Cholamandalam MS General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.