CPP India

Buy CPP assistance plans to secure yourself from loss due to debit/credit card fraud, cyber fraud, and travel emergencies. Additionally, these plans also help you extend the warranty period of appliances. Plans start from Rs. 119.

CPP India offers a range of affordable assistance plans to help with day-to-day necessities. CPP assistance plans help you block lost cards, get you back on the road if you are stranded away from home, protect your vulnerable assets and get travel-related help when needed.

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Step-by-step guide to buy CPP Asset Protection plans

  • Step 1

    Click here to visit our online application form.

  • Step 2

    Enter your asset details – asset category, invoice amount, and your full name and mobile number. Check the terms and conditions and click on the Get Plans button.

  • Step 3

    A list of plans will appear based on your invoice amount and asset category. Select your preferred plan by clicking Buy Now.

  • Step 4

    Next, you need to enter your personal details. Enter your name, date of birth, email ID, residential address and PIN code. Proceed by clicking the Next button.

  • Step 5

    Now, enter some details about the asset you’re purchasing cover for. Give the manufacturer name, model name, manufacturer warranty, asset serial number, invoice number and date. Click the Review Details button to proceed.

  • Step 6

    Review the filled details carefully and purchase the plan by making the payment through any of the preferred online payment modes available.

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Step-by-step guide to buy CPP Wallet Protection plans

  • Step 1

    Click here to visit our online application form. 

  • Step 2

    Enter your full name and mobile number. Check the terms and conditions and click on the Get Plans button to proceed.

  • Step 3

    A list of wallet protection plans will appear. Select your preferred plan by clicking Buy Now.

  • Step 4

    Next, you need to enter your personal details. Enter your name, date of birth, email ID, residential address and PIN Code. Proceed by clicking the Next button.

  • Step 5

    Review the filled details carefully and purchase the plan by making the payment through any of the available online payment modes.

Step-by-step guide to buy CPP Pocket Subscription plans

  • Step 1

    Choose the preferred CPP plan by visiting our Pocket Subscription product list. Click the Buy Now button.

  • Step 2

    Enter your full name as on your PAN card and the mobile number you used to buy your previous product from us and press the Submit button.

  • Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    If your mobile number matches our records, your details on the form will be pre-filled. All you need to do is to check if the details are correct.

  • Step 5

    At this point, the payment page will open. Complete the online payment via one of the following options:
    UPI, Net banking, Credit/debit cards and Wallet.

  • Step 6

    After the payment is successful, you can download the plan details instantly.

    You can also download the plan details document from 'My Account' after 5 to 7 working days from the date of purchase of the policy.

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Documents required to buy CPP plans

No documents are required to buy CPP plans on Bajaj Finance Insurance Mall. Just enter the following information to apply:

  • Date of birth as per PAN card
  • A valid 10-digit mobile number
  • Residential PIN code
  • Invoice value of asset

How to process claims for CPP Asset Protection plans

For availing of claim benefits against CPP Asset Protection plans, follow these 3 steps:

  • Step 1 - Register your claim request

    Step 1 - Register your claim request

    Call the helpline number 1860-258-3030 to intimate the insurer about your claim. You must contact the insurer within 7 days of the appliance breakdown.

  • Step 2 - Appointment is scheduled with service partner

    Step 2 - Appointment is scheduled with service partner

    The insurer will generate a claim number and schedule a visit from the authorised service partner for inspecting the damaged appliance.

  • Step 3 - Submit the required documents

    Step 3 - Submit the required documents

    You need to submit the documents as required by the insurer for processing the claim.

Repair time of the appliance will be determined only after an inspection.

In case of a total loss of appliance, intimation will be sent to the insurer, and the claim will be settled accordingly.

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How to process claims for wallet protection plans

Here’s how you can claim the benefits of your wallet protection plans

  • Step 1 - Report the loss

    Step 1 - Report the loss

    You can report the loss from anywhere in the world 24/7 by dialling the helpline number (1800-419-4000)

    You may also email the team at feedback@cppindia.com, mentioning the membership details

  • Step 2 - All cards are blocked

    Step 2 - All cards are blocked

    Once a call is made to report damage, fraud, or loss, all your cards will be blocked at once.

  • Step 3 - Submit the necessary documents

    Step 3 - Submit the necessary documents

    Fill up the duly filled claim form, attach the following documents and share it with the insurer.
    • Bank account/credit card statement
    • Copy of the FIR

Documents required to raise a claim

Here is the list of documents you need to raise claim requests for CPP plans.

  • Policy document received at the time of purchase
  • A written document from the bank, confirming the fraud/validating the loss
  • Copy of an FIR to be shared with the insurer (if needed)
  • Invoice of your lost/damaged gadget/appliances
  • Relevant invoices/bills of all expenses being claimed
  • Bank account statement

In case of travel-related claims:

  • Policy document received at the time of purchase
  • Invoices for all expenses being claimed
  • In case of loss of passport, a letter from the embassy confirming the loss
  • In case of baggage loss, trip delay – letter confirmation from airlines

Contact CPP India

For queries related to the policy, claim settlement and other related information, you can contact the insurer in the following ways:

Frequently asked questions

What is CPP Asset Secure?

CPP’s Asset Secure offers an extended warranty to protect your valuable assets. You can get assistance to manage unexpected expenses against service benefits for your valued home and personal appliances.

What is Asset Secure membership?

You can avail the benefits of asset protection plans by paying a one-time membership fee. The plans are generally available for terms of 1, 2 and 3 years.

What is the Wallet Care plan offered by CPP?

Wallet Care is a wallet protection plan that allows you to block all your payment cards through a single phone call , get a replacement for your identity card, and provide emergency travel assistance in case you lose your wallet.

What are the benefits of CPP plans?

• Some of the benefits of CPP Plans are:
• Single call to block payment cards to prevent identity theft and financial losses
• Financial assistance in case of a travel emergency
• Provides facility for SIM card blocking

Is a credit card protection plan necessary?

A credit card protection plan will prevent you from falling prey to identity theft. Also, if you lose your credit card, you can get your card blocked through a 24x7 helpline number and prevent any financial loss.

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Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.