Bajaj Finserv Health

Bajaj Finserv Health – Health Prime Tele at Rs. 499 for unlimited teleconsultations

Key features and benefits

  • Annual membership fee Rs. 499

    Annual membership fee Rs. 499

    Avail teleconsultation benefits across the country at just Rs. 499.

  • Instant teleconsultation benefit

    Instant teleconsultation benefit

    Get unlimited free teleconsultation with general practitioners in 17+ languages across India.

  • Experienced doctors and consultants

    Experienced doctors and consultants

    You can connect with verified doctors through video/text/teleconsultation with 3500+ doctors. The plan provides PAN India coverage.

  • Network discounts

    Network discounts

    Get up to 10% discount on doctor consultations and up to 5% discount on IPD room rent. You can claim these benefits at network hospitals and labs across the country.

  • Easy buying experience

    Easy buying experience

    Get medicine reminders and video consultations with the Bajaj Finserv Health App.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Bajaj Finserv Health Prime Tele plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Age: 18 - 65 years

Documents required

No documents are required to buy the policy.
You only need to provide the following details at the time of buying the policy:

  • Name
  • Address
  • Email address
  • Mobile number

Step-by-step guide to buy this policy

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    Step 4

    If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.

  • Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address, and phone number.

  • Step 6

    Step 6

    After filling out or reviewing the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    You can also download the plan document from ‘My Account’. This is after 5 to 7 working days from the date of purchase of the plan.

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Plan details

Here’s a quick look at the plan details of Bajaj Finserv Health Prime Tele:

  • Premium of Rs. 499
Policy details Description
Coverage Savings up to Rs. 5,000 on medical expenses with unlimited teleconsultation benefits
Membership fee including GST (in Rs.) 499
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Bajaj Finserv Health Prime Tele plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Online doctor consultations Free unlimited teleconsultation with general practitioners
Network discount Up to 10% discount at network hospitals and labs
Key exclusions Description
Doctor consultations In-person doctor consultation
Labs/hospitals other than the network Any treatment, tests, or consultation at labs or hospitals other than the ones under the Bajaj Finserv Health network

How to claim lab and radiology benefits

You can claim lab and radiology benefits under the Health Prime Tele plan in the following ways:

  • Bajaj Finserv Health app

    Bajaj Finserv Health app

    1. Download the app and sign-up using the registered mobile number.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’.

  • Bajaj Finserv Health website

    Bajaj Finserv Health website

    1. Sign-up on the Bajaj Finserv Health website.
    2. Under ‘My Health Plans’, select the purchased plan.
    3. Select ‘Doctor consultation’/ ‘Lab and radiology benefit’.

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.

  • E-mailing the customer care team

    E-mailing the customer care team

    1. Email to customercare@bajajfinservhealth.in.
    2. Attach a scanned copy of the invoice with all details visible.
    3. Mention details like hospital/lab name, patient name, and bill amount.
    4. Attach the membership document received at the time of purchase and the invoices for all expenses being claimed.

How to claim network discount benefits

You can claim network discount benefits under the Health Prime Tele plan in the following ways:

  • Select the network discount benefit

    Select the network discount benefit

    Go to your plans and select network discount benefit along with the type of discount you want.

  • Select a hospital/lab near you

    Select a hospital/lab near you

    Select any hospital/lab near your area from the list of providers within the prime network.

  • Share the voucher

    Share the voucher

    Share voucher received on SMS with hospital/lab on date of visit and claim discount.

  • Physical visit

    Physical visit

    1. You can also view the list of labs and hospitals available on the Bajaj Finserv Health App.
    2. Go to any of the 3,500+ labs and hospitals within the prime network.
    3. Share your registered mobile number with the lab or hospital.
    4. Get up to 10% discount on various services under the network discount benefit.

  • Select the date of the visit

    Select the date of the visit

    Enter the date when you wish to visit the hospital/lab and generate a voucher.

  • Customer care

    Customer care

    You can connect with the customer support team at 020-48562555 or drop a mail to customercare@bajajfinservhealth.in.You can connect with the customer support team at 020-48562555 or drop a mail to customercare@bajajfinservhealth.in.

Frequently asked questions

What is a teleconsultation or online doctor consultation?

Teleconsultation or online doctor consultation is a virtual method of seeking medical advice and treatment. You can contact the doctor through video calls, phone calls, or messaging platforms. With teleconsultation, you can consult with a registered medical practitioner from the comfort of your own home. You need not visit a physical clinic or hospital.

What is the premium for the Bajaj Finserv Health Prime Tele?

The Health Prime Tele by Bajaj Finserv Health is available at a membership fee of Rs. 499.

What are the benefits of using Bajaj Finserv Health?

Bajaj Finserv Health offers several benefits. It offers convenience and accessibility as you can access healthcare services remotely, without the need to visit a physical clinic. It also offers personalised care and comprehensive health solutions. This includes health insurance policies and wellness programs that cater to your specific needs.

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd., etc. Issuance of the product is at the sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by the respective partner’s product T&C and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post-sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, and viability of any product. For more details on terms and conditions, inclusions, and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value-added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.