CPP Assistance

CPP Group - Wallet Care Entertainment Plus at Rs. 849 with coverage up to Rs. 2 lakh

Key features and benefits

  • Card fraud protection

    Card fraud protection

    Get coverage up to Rs 2 lakh against card fraud, including PIN-based fraud, phishing, and tele-phishing.

  • Mobile wallet protection

    Mobile wallet protection

    Get coverage of up to Rs. 50,000 for losses against fraudulent activities on your mobile wallet.

  • 24x7 card blocking service

    24x7 card blocking service

    In case of wallet loss, you can report the loss of your payment cards at 1800-419-4000 (toll-free number). You can get your payment cards blocked with just one phone call without visiting the bank individually.

  • Emergency travel assistance

    Emergency travel assistance

    Get emergency travel payments of up to Rs. 1 lakh (abroad) and Rs. 50,000 (in India) to pay your hotel bills or arrange travel tickets. This advance payment must be repaid within 28 days from the date of the money transfer.

  • Mobile SIM blocking

    Mobile SIM blocking

    The plan also provides SIM/IMEI registration and SIM card blocking services.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Wallet Care Entertainment+ plan. If you meet all the eligibility criteria, we will need a few details to complete your application process. 

Eligibility criteria  

  • Nationality: Indian 
  • Age: 18 years and above

Documents required

No documents are required to buy the subscription.
You only need to provide the following details at the time of buying the plan:

  • Name
  •  Address
  •  Email address
  •  Phone number

Step-by-step guide to buy this plan

  • Step 1

    Click on the ‘Buy Now’ button on this page.

  • Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.

  • Step 5

    In case you are a new customer buying the plan, you will need to fill in the details required - name, address, email address and phone number.

  • Step 6

    Once details are reviewed or filled out, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards and wallet.

  • Step 7

    After the payment is successful, you can download the plan receipt instantly.

    You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.

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Plan details

Here’s a quick look at the plan details of Wallet Care Entertainment+:

Plan details Description
Coverage (in Rs.) 2 lakh
Membership fee including GST (in Rs.) 849
Debit/credit card fraud protection (in Rs.) 2 lakh
Mobile wallet fraud protection (in Rs.) 50,000
Single-call card blocking facility Available
Zee5 and Sony LIV subscription Complimentary annual subscription
Emergency travel and hotel assistance (in Rs.) Rs. 1 lakh (abroad) and Rs. 50,000 (in India)
Plan tenure 1 year

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Wallet Care Entertainment+ plan:

  • Key inclusions
  • Key exclusions
Key Inclusions Description
Coverage provided Coverage of debit/credit card frauds for Rs. 2 lakh & mobile wallet fraud for Rs. 50,000
Entertainment benefits With the benefits to protect you from financial and identity fraud that may occur due to wallet loss, this plan also provides a yearly subscription of Zee5 and Sony LIV
Key exclusions Description
Losses occurring under intoxication The plan does not stand if the item is lost or stolen while you are in a state of intoxication or under the influence of alcohol, drugs, toxins, or narcotics
Deliberate losses Losses occurring directly or indirectly from any act of forgery or fraudulent/dishonest act committed by you concerning the payment card, with an intent to defraud the card issuer, are not covered under the plan

How to claim

You can reach out to the service provider (CPP Assistance) to claim the benefits of Wallet Care Entertainment+ plan by email or phone:

  • Service provider’s email address

    Service provider’s email address

    Write to the insurer at feedback@cppindia.com and share your policy document

  • Service provider’s toll-free number

    Service provider’s toll-free number

    You can also call on the toll-free helpline number - 1800-419-4000 for resolving claim-related queries

  • Documents required to claim

    Documents required to claim

    Collect and submit the following documents:

    1. An FIR in case of burglary or theft

    2. Subscription document

    3. Document supporting the loss like a photograph or evidence

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in

Frequently asked questions

Why should I buy a Wallet Care Entertainment + membership?

In unfortunate situations, when you cannot find your wallet, it's always a stressful race to swiftly get all your cards blocked. The Wallet Care card protection plan enables you to make a single call to the customer service team. They will reach out to your card issuers, and your cards will be blocked in a few minutes, irrespective of your location.

For what period will the membership remain active?

The membership for the Wallet Care Entertainment + plan remains active for a year from the set-up date of the plan.

How should I report the loss of my card?

When you find out that you have lost your card, you should immediately call the 24x7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed) to report the loss.

Why should my card details be registered?

Registering your crucial documents and card details ensures that you get fast assistance in case of emergencies.

What is covered by my Wallet Care Entertainment + membership?

The wallet care membership offers the following benefits:
1. Blocking all your cards with just one free call
2. Toll-free helpline number (24x7)
3. You can get coverage in India or abroad
4. Complimentary fraud protection, which covers you from any card-based fraud on account of skimming, theft/loss, online use, counterfeiting, PIN-based fraud and phishing
5. Emergency cash and travel assistance
6. Registration of valuable documents
7. Replacing lost PAN card
8. IMEI registration and SIM blocking for lost phone

How can the card be registered?

You can choose between the two options for getting your card and document details registered:
Mail:
You can mail the complete form for registration to us at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi 110019
Phone:
You can call the following numbers:
Toll- free-1800-419-4000
6000-4000 (city STD code to be prefixed)

What is meant by the welcome pack, and when do I get it?

Your welcome pack will contain the following:
1. Confirmation letter, which contains membership information about your wallet care protection plan
2. Registration form from where you get to register your card details
3. Membership guide with all the details listed within
4. Terms and conditions

The welcome pack is dispatched to your registered email ID within three working days from the membership creation day of your wallet care protection plan.

What should I do if my travel tickets, wallet and passport are stolen when I am abroad?

If you find these essential items missing, you should call the 24x7 helpline number 1800-419-4000) or call 6000-4000 (city STD code to be prefixed) immediately. We will ensure the cancellation of the lost cards and contact your card issuers accordingly. We will coordinate with the hotel and directly clear the expenses.

Can the membership be cancelled anytime I wish?

Yes, there is an option to cancel the membership at any time. You can call the 24-hour helpline for assistance in this regard or write to us. If the cancellation is made within 30 days of the set-up date for membership, you can get a full refund of your initial payment. However, this is possible if you have not made any claims until then.

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Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.