CPP Group India

Wallet Care - Card protection plan starting at Rs. 699

Key features and benefits

00:43

Features and benefits of Wallet Care

Safeguard your cards with the CPP Wallet Care plan. Explore benefits now!

  • 24x7 single-call card blocking service

    In case of wallet loss, you can report the loss of your payment cards at 1800-419-4000 (toll-free number). You can get your payment cards blocked with just one phone call.

  • Emergency travel assistance

    Whether you are in India or abroad, you get emergency travel and hotel assistance of up to Rs. 50,000 in India and Rs. 1 lakh abroad. Also, get cash advance up to Rs. 10,000 (in India only). If required. You need to return the advance payment within 28 days.

  • OTT subscription

    Get an annual ZEE5 subscription along with the benefits of CPP Wallet Care plan.

  • Covers PAN card replacement

    The Wallet Care plan covers the cost incurred for replacing a lost PAN card. This benefit can prevent you against PAN card fraud.

  • Card protection plan coverage

    Get coverage up to Rs. 2 lakh against online fraud, card fraud, including PIN-based fraud, and losses due to phishing and tele-phishing.

  • Mobile wallet protection

    Mobile wallet protection

    Mobile wallet protection up to Rs. 50,000 (With simultaneous physical loss of device only).

  • End-to-end online process

    You can easily buy the plan online through our 100% digital and paperless process.

  • What is Card Protection Plan (CPP)?

    A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan to prevent any loss due to card theft. It offers coverage for debit/credit card and identity card (PAN, Aadhar, etc.) fraud. The plan requires you to pay a yearly subscription fee and avail of benefits. These include SIM card blocking, emergency travel assistance, PAN card replacement, etc.

    You can contact a 24x7 helpline number to report the issue and get your cards blocked in case of card loss. To get card protection plan benefits, raise a complaint within 30 days from the date of card loss. Secure yourself from any unforeseen loss that may occur due to card fraud.

    What is credit card and debit card protection?

    Losing your wallet can result in credit card fraud, identity theft, or leave you stranded without access to cash/ID cards while travelling. With Wallet Care, you get financial coverage in case of loss, theft, or fraudulent transaction on your payment cards.

    Wallet care card protection plan allows you to block all your payment cards with just one phone call. The benefit offers adequate coverage at a nominal fee. You can also replace your PAN card free of cost and avail of emergency travel and hotel assistance if you are stranded without your wallet while travelling.

    Offering adequate coverage at a nominal fee, this card protection plan allows you to block all your payment cards with just one phone call. You can also replace your PAN card free-of-cost. You can also avail emergency travel and hotel assistance while on a holiday.

Show More Show Less

Eligibility criteria and documents required

You need to fulfil the following criteria to buy Wallet Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Age: 18+ years

Documents required

No documents are required to buy the plan
You only need to provide the following details at the time of buying the plan:

  • Name
  • Address
  • Email address
  • Mobile number

A step-by-step guide to buying a card protection plan

00:47

How to apply for CPP Wallet Care

Buy the CPP Wallet Care plan online in 5 simple steps. Learn more!

  • Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

  • Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    In case you are a new customer, buying the plan, you will need to fill in the application form. The details required are name, address, email address, and phone number.

  • Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

  • Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.

Show More Show Less

Plan details

Here’s a quick look at the plan details for the Wallet Care:

Plan details Description
Membership fee including GST (in Rs.) 699
Single-call card blocking facility Available
SIM Card Blocking Available
Emergency travel and hotel assistance (in Rs.) 50,000 (India) 1 lakh (outside India)
Complimentary fraud cover (in Rs.) 2 lakh
Mobile wallet fraud protection (in Rs.) 50,000
Advance cash, only in India (in Rs.) 10,000
Plan tenure 1 year
OTT subscription ZEE5 annual subscription

Plan inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Wallet Care plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Complimentary fraud protection Covers digital transactions arising from mobile wallet fraud
Emergency travel assistance Covers loss during domestic and international travel with emergency travel and hotel assistance.Advance needs to be returned within 28 days
Block cards with one call Facilitates the blocking of lost credit and debit cards with a phone call to a toll-free number
PAN card replacement Covers the cost of replacing a lost PAN card
Mobile SIM blocking Wallet Care card protection plan provides SIM/IMEI registration and SIM card blocking services
OTT subscription Get annual ZEE5 subscription with the Wallet Care plan
Key exclusions Description
Forgery Loss occurring directly or indirectly from an act of forgery
Intoxication Losses sustained while under the influence of liquor or drugs or any intoxicants

How to claim

You can contact CPP Group India to claim the benefits of the Wallet Care plan by email or phone:

  • Service provider’s email address

    Service provider’s email address

    Write to the insurer at feedback@cppindia.com and share your policy document

  • Service provider’s toll-free number

    Service provider’s toll-free number

    You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits

  • Documents required to claim

    Documents required to claim

    To claim the benefits of this Pocket Subscription plan, you need to present the following documents:

    1. Membership document received at the time of purchase
    2. Invoices for all expenses being claimed

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in

Frequently asked questions

What is a card protection plan?

A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan. It enables you to prevent any loss due to card theft. This plan also offers coverage for identity card (PAN, Aadhar, etc.) fraud. The wallet care protection plan requires you to pay a yearly subscription fee. You can avail of benefits like SIM card blocking, emergency travel assistance, PAN card replacement, etc.

What is a Wallet Care plan?

Bajaj Finance offers the Wallet Care plan at a premium of Rs. 699. It offers coverage against PIN-based fraud, card blocking facility, and mobile wallet-based fraud.

What are the benefits of wallet care insurance?

A wallet care insurance provides financial assistance if you lose your wallet. Since online fraud is increasing, if your payment or identity cards fall into incorrect hands, it may lead to financial fraud. Bajaj Finance offers a Wallet Care plan that fulfils these needs.

Why should I buy a Wallet Care membership?

Wallet Care card protection plan enables you to make a single call to the customer service team. They will contact your card issuers and block the cards in a few minutes.

Why is a card protection plan required?

Identity fraud is on the rise in the country. With a card protection plan, you can prevent yourself from bearing financial losses, raising due to the loss of wallets or cards.

For what period will the membership plan remain active?

Membership for the wallet care protection plan lasts a year from the date of purchase.

How should I report the loss of my card?

In case of wallet loss, call the 24x7 helpline numbers (1800-419-4000) or 6000-4000 (prefix city STD code). The service providers will instantly contact the card issuers for cancellation.

Why should I register my card details?

Registering the details of your critical documents and card with us enables you to get quick assistance in emergency situations.

What does the Wallet Care membership cover?

Here’s a look at the extensive benefits that you get in this wallet care card protection plan:
1. Blocking all cards with just one phone call
2. Toll-free helpline number
3. Global coverage
4. Complimentary fraud protection, which covers you from any card-based fraud on account of skimming, theft/loss, online use, counterfeiting, PIN-based fraud, and phishing
5. Emergency cash and travel assistance
6. Registration of valuable documents
7. Replacing lost PAN card
8. IMEI registering and SIM blocking for lost phone

How can I register the card details?

You can choose between these two options for getting your card and document details registered:
Mail:
You can mail the completed form for registration at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi – 110019
Phone:
You can call the following number:
Toll-free – 1800-419-4000
6000-4000 (prefix city STD code)

What is a card protection plan?

A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan. It enables you to prevent any loss due to card theft. This plan also offers coverage for identity card (PAN, Aadhar, etc.) fraud. The wallet care protection plan requires you to pay a yearly subscription fee. You can avail of benefits like SIM card blocking, emergency travel assistance, PAN card replacement, etc.

How can I contact CPP?

You can contact CPP through their toll-free number or write to them over email.

What do I do if my cards are lost or stolen?

A card protection plan provides coverage against your lost payment cards. If your cards are lost or stolen, you should contact CPP immediately to report them. They will assist you in cancelling your cards and issuing new ones, as well as providing you with fraud protection and a replacement for any lost or stolen cards.

What do I do if I lose my PAN card along with my other cards?

If you lose your PAN card along with your other cards, you should still contact CPP immediately to report it. They will assist you in cancelling your impacted cards and issuing new ones. You should also report your lost or stolen PAN card to the government agency that issued it to request a replacement.

Show More Show Less

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value-added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.