Wallet Care - Card protection plan starting at Rs. 699
Product highlights
Key features and benefits
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Features and benefits of Wallet Care
Safeguard your cards with the CPP Wallet Care plan. Explore benefits now!
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24x7 single-call card blocking service
In case of wallet loss, you can report the loss of your payment cards at 1800-419-4000 (toll-free number). You can get your payment cards blocked with just one phone call.
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Emergency travel assistance
Whether you are in India or abroad, you get emergency travel and hotel assistance of up to Rs. 50,000 in India and Rs. 1 lakh abroad. Also, get cash advance up to Rs. 10,000 (in India only). If required. You need to return the advance payment within 28 days.
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OTT subscription
Get an annual ZEE5 subscription along with the benefits of CPP Wallet Care plan.
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Covers PAN card replacement
The Wallet Care plan covers the cost incurred for replacing a lost PAN card. This benefit can prevent you against PAN card fraud.
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Card protection plan coverage
Get coverage up to Rs. 2 lakh against online fraud, card fraud, including PIN-based fraud, and losses due to phishing and tele-phishing.
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Mobile wallet protection
Mobile wallet protection up to Rs. 50,000 (With simultaneous physical loss of device only).
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End-to-end online process
You can easily buy the plan online through our 100% digital and paperless process.
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What is Card Protection Plan (CPP)?
A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan to prevent any loss due to card theft. It offers coverage for debit/credit card and identity card (PAN, Aadhar, etc.) fraud. The plan requires you to pay a yearly subscription fee and avail of benefits. These include SIM card blocking, emergency travel assistance, PAN card replacement, etc.
You can contact a 24x7 helpline number to report the issue and get your cards blocked in case of card loss. To get card protection plan benefits, raise a complaint within 30 days from the date of card loss. Secure yourself from any unforeseen loss that may occur due to card fraud.
What is credit card and debit card protection?
Losing your wallet can result in credit card fraud, identity theft, or leave you stranded without access to cash/ID cards while travelling. With Wallet Care, you get financial coverage in case of loss, theft, or fraudulent transaction on your payment cards.
Wallet care card protection plan allows you to block all your payment cards with just one phone call. The benefit offers adequate coverage at a nominal fee. You can also replace your PAN card free of cost and avail of emergency travel and hotel assistance if you are stranded without your wallet while travelling.
Offering adequate coverage at a nominal fee, this card protection plan allows you to block all your payment cards with just one phone call. You can also replace your PAN card free-of-cost. You can also avail emergency travel and hotel assistance while on a holiday.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy Wallet Care plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18+ years
Documents required
No documents are required to buy the plan
You only need to provide the following details at the time of buying the plan:
- Name
- Address
- Email address
- Mobile number
A step-by-step guide to buying a card protection plan
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How to apply for CPP Wallet Care
Buy the CPP Wallet Care plan online in 5 simple steps. Learn more!
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Step 1
Click on ‘Buy Now’ button on this page.
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Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.
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Step 5
In case you are a new customer, buying the plan, you will need to fill in the application form. The details required are name, address, email address, and phone number.
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Step 6
After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.
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Step 7
After the payment is successful, you can download the plan receipt instantly.
Download the plan document from ‘My Account’ after 5 to 7 working days from the purchase date.
Plan details
Here’s a quick look at the plan details for the Wallet Care:
| Plan details | Description |
|---|---|
| Membership fee including GST (in Rs.) | 699 |
| Single-call card blocking facility | Available |
| SIM Card Blocking | Available |
| Emergency travel and hotel assistance (in Rs.) | 50,000 (India) 1 lakh (outside India) |
| Complimentary fraud cover (in Rs.) | 2 lakh |
| Mobile wallet fraud protection (in Rs.) | 50,000 |
| Advance cash, only in India (in Rs.) | 10,000 |
| Plan tenure | 1 year |
| OTT subscription | ZEE5 annual subscription |
Plan inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the Wallet Care plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Complimentary fraud protection | Covers digital transactions arising from mobile wallet fraud |
| Emergency travel assistance | Covers loss during domestic and international travel with emergency travel and hotel assistance.Advance needs to be returned within 28 days |
| Block cards with one call | Facilitates the blocking of lost credit and debit cards with a phone call to a toll-free number |
| PAN card replacement | Covers the cost of replacing a lost PAN card |
| Mobile SIM blocking | Wallet Care card protection plan provides SIM/IMEI registration and SIM card blocking services |
| OTT subscription | Get annual ZEE5 subscription with the Wallet Care plan |
| Key exclusions | Description |
|---|---|
| Forgery | Loss occurring directly or indirectly from an act of forgery |
| Intoxication | Losses sustained while under the influence of liquor or drugs or any intoxicants |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and membership document carefully before concluding a sale.
How to claim
You can contact CPP Group India to claim the benefits of the Wallet Care plan by email or phone:
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Service provider’s email address
Write to the insurer at feedback@cppindia.com and share your policy document
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Service provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits
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Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. Membership document received at the time of purchase
2. Invoices for all expenses being claimed -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in
Frequently asked questions
A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan. It enables you to prevent any loss due to card theft. This plan also offers coverage for identity card (PAN, Aadhar, etc.) fraud. The wallet care protection plan requires you to pay a yearly subscription fee. You can avail of benefits like SIM card blocking, emergency travel assistance, PAN card replacement, etc.
Bajaj Finance offers the Wallet Care plan at a premium of Rs. 699. It offers coverage against PIN-based fraud, card blocking facility, and mobile wallet-based fraud.
A wallet care insurance provides financial assistance if you lose your wallet. Since online fraud is increasing, if your payment or identity cards fall into incorrect hands, it may lead to financial fraud. Bajaj Finance offers a Wallet Care plan that fulfils these needs.
Wallet Care card protection plan enables you to make a single call to the customer service team. They will contact your card issuers and block the cards in a few minutes.
Identity fraud is on the rise in the country. With a card protection plan, you can prevent yourself from bearing financial losses, raising due to the loss of wallets or cards.
Membership for the wallet care protection plan lasts a year from the date of purchase.
In case of wallet loss, call the 24x7 helpline numbers (1800-419-4000) or 6000-4000 (prefix city STD code). The service providers will instantly contact the card issuers for cancellation.
Registering the details of your critical documents and card with us enables you to get quick assistance in emergency situations.
Here’s a look at the extensive benefits that you get in this wallet care card protection plan:
1. Blocking all cards with just one phone call
2. Toll-free helpline number
3. Global coverage
4. Complimentary fraud protection, which covers you from any card-based fraud on account of skimming, theft/loss, online use, counterfeiting, PIN-based fraud, and phishing
5. Emergency cash and travel assistance
6. Registration of valuable documents
7. Replacing lost PAN card
8. IMEI registering and SIM blocking for lost phone
You can choose between these two options for getting your card and document details registered:
Mail:
You can mail the completed form for registration at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi – 110019
Phone:
You can call the following number:
Toll-free – 1800-419-4000
6000-4000 (prefix city STD code)
A Card Protection Plan (CPP) is a comprehensive service that acts as an insurance plan. It enables you to prevent any loss due to card theft. This plan also offers coverage for identity card (PAN, Aadhar, etc.) fraud. The wallet care protection plan requires you to pay a yearly subscription fee. You can avail of benefits like SIM card blocking, emergency travel assistance, PAN card replacement, etc.
You can contact CPP through their toll-free number or write to them over email.
A card protection plan provides coverage against your lost payment cards. If your cards are lost or stolen, you should contact CPP immediately to report them. They will assist you in cancelling your cards and issuing new ones, as well as providing you with fraud protection and a replacement for any lost or stolen cards.
If you lose your PAN card along with your other cards, you should still contact CPP immediately to report it. They will assist you in cancelling your impacted cards and issuing new ones. You should also report your lost or stolen PAN card to the government agency that issued it to request a replacement.
