CPP Assistance

CPP Assistance - Mobile Protect Plan membership fee starts at Rs. 1,212 with 100% coverage for mobile screen insurance

Key features and benefits

  • 100% coverage starting at Rs. 1,212

    Get complete coverage against accidental and liquid damage to your mobile device display along with additional mobile theft insurance benefits.

  • Covers mechanical breakdown

    The plan covers damage to your mobile display due to an electrical or mechanical breakdown.

  • F-Secure Internet Security

    Get access to F-Secure Internet Security for securing your mobile devices from viruses and malware.

  • Up to 2 claims in a plan year

    You can claim the benefits of the mobile screen insurance plan twice within the plan tenure.

Eligibility criteria and documents required

You need to fulfil the following criteria to buy CPP Mobile Protect plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process. 

Eligibility criteria 

  • Nationality: Indian
  • Age:  18+ years

Documents required

No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:

  • Name
  • Address
  • Email address
  • Phone number

Step-by-step guide to buy this plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

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    Step 4

    If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.

  • Step 5

    Step 5

    In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address and phone number.

  • Step 6

    Step 6

    Once details are reviewed or filled out, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards and wallet.

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    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.

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Plan details

Here’s a quick look at the plan details of CPP Mobile Protect:

Plan details Description
Coverage details 100% coverage against accidental and liquid damage to your mobile device display
Membership fee including GST (in Rs.) 1,212
F-Secure Internet Security Applicable
Plan tenure 1 year

Device price range (in Rs.)

CPP Mobile Protect membership fee (in Rs., with complimentary mobile screen insurance)

















More than 100,000


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Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Mobile Protect plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Accidental screen damage Covers any accidental and liquid damage to your mobile phone and screen
Accidental damage to handset Accidental damage is covered for the entire handset, provided the phone was in the insured’s custody at the time of damage
Liquid damage Damages to your handset (including mobile screen) due to water or fluids is covered
Mobile theft insurance Get a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support
Breakdown cover Covers against any electrical or mechanical breakdown of mobile display
F-secure Internet Security Covers access to F-Secure Internet Security antivirus for the device
Entertainment benefits Complimentary one-year subscription for ZEE5, SonyLiv and Gaana plus
Key exclusions Description
Electrical or mechanical breakdown Damage due to electrical or mechanical breakdown of the mobile device
Pollution or contamination Any damage due to pollution or contamination

How to claim

You can reach out to the service provider (CPP Assistance) to claim the benefits of the Mobile Protect plan by email or phone:

  • Service provider’s email address

    Service provider’s email address

    Share your membership document and medical reports at feedback@cppindia.com

  • Service provider’s toll-free number

    Service Provider’s toll-free number

    You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits

  • Documents required to claim

    Documents required to claim

    To claim the benefits of this Pocket Subscription plan, you need to present the following documents:

    1. FIR in case of theft or burglary
    2. Invoice of your lost/damaged gadget
    3. Document supporting the loss like a photograph or evidence

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in

Frequently asked questions

What are the bonus benefits included in the Mobile Protect plan?

The Mobile Protect plan not only provides cover against any loss or damage to their mobile devices, but it also includes bonus benefits such as robust antivirus software F-Secure for device security, single call to block debit or credit cards, credit health report, and an annual subscription to Zee5 and Gaana Plus.

How much is the fee for the Mobile Protect?

This plan has a starting fee of Rs. 1,212 for a year and provides 100% coverage for loss or damage to your mobile device.

How to file a claim on the Mobile Protect plan?

Any claims can be filed in writing via email to the service provider at feedback@cppindia.com or by calling them on their toll-free number 1800-419-4000.

What is the tenure of the Mobile Protect plan?

The Mobile Protect plan has a tenure of 1 year.

What is mobile theft insurance?

In case your mobile device is stolen, there is a possibility of data theft and fraud that can lead to financial damage. This may also result in identity theft as personal data can be misused. A mobile theft insurance plan provides coverage against such losses caused due to theft or accidental damage to your mobile phone.

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Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.