CPP Group India

Mobile Device Protection Plan Starting at Rs. 1,212

Key features and benefits

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Features and benefits of Mobile Screen Insurance

Learn more about the key features and benefits of the CPP mobile screen protection plan.

  • 100% coverage starting at Rs. 1,212

    Covers accidental and liquid damage caused to the display of your mobile device. Also, get additional mobile theft insurance benefits.

  • Covers mechanical breakdown

    The plan covers damage to your mobile display due to an electrical breakdown.

  • Mobile theft cover

    Get a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). Contact the customer support to avail the theft coverage benefit.

  • Up to two claims in a plan year

    You can claim the benefits of the mobile screen insurance plan twice within the plan tenure.

  • Complimentary entertainment benefits

    Get complimentary 12-month subscription for ZEE5, SonyLIV and Gaana Plus.

  • A mobile phone insurance plan, inclusive of value-added services, provides comprehensive protection against mobile theft, accidental or liquid damage. Given the current high repair costs associated with mobile loss or damage, insuring your mobile device is crucial. The mobile protection plan not only covers these risks but also includes additional perks such as a complimentary annual subscription to Gaana Plus, Sony Liv, and ZEE5 subscription for one year. The subscription for this mobile phone insurance plan starts at an annual fee of Rs. 1,212.

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Eligibility criteria and documents required

You need to fulfil the following criteria to buy CPP Mobile Protect plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.

Eligibility criteria

  • Nationality: Indian
  • Buy the policy within 30 days from mobile purchase date

Documents required

No documents required to buy the plan.
You only need to provide the following details at the time of buying the plan:

  • Name
  • Address
  • Email address
  • Phone number

Step-by-step guide to buy this plan

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How to apply for the Mobile Device Protection Plan

Watch this video to know how to apply for the Mobile Device Protection Plan

  • Step 1

    Step 1

    Click on ‘Buy Now’ button on this page.

  • Step 2

    Step 2

    Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.

  • Step 3

    Step 3

    Enter the One Time Password (OTP) received on your registered mobile number for verification.

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    Step 4

    If your mobile number is present in our records, pre-filled details will appear on the form. You need to review the details.

  • Step 5

    Step 5

    In case you are a new customer buying the plan, you will need to fill in the details. Provide your name, address, email address, and phone number.

  • Step 6

    Step 6

    After reviewing or filling out the details, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards, and wallet.

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    Step 7

    After the payment is successful, you can download the plan receipt instantly.

    Download the plan document from ‘My Account’ after 5-7 working days from the purchase date.

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Plan details

Here’s a quick look at the plan details of CPP Mobile Protect:

Plan details Description
Membership fee  Rs. 1,212
F-Secure Internet Security Applicable
Coverage details 100% coverage against accidental and liquid damage to your mobile device display
Plan tenure One year
Depreciation basis mobile device age 15% for 0-3 months
25% for 3-6 months
35-50% for 6-12 months


Below is the membership fee for the plan corresponding to the handset cost:

Device price range (in Rs.) CPP Mobile Protect with complimentary mobile device insurance (in Rs.) CPP Fonesafe Lite membership with complimentary mobile screen insurance (in Rs.)
6,000-9,999 1,212 649
10,000-11,999 1,612 899
12,000-14,999 2,137 1,099
15,000-19,999 2,137 1,099
20,000-24,999 2,787 1,499
25,000-29,999 2,787 1,499
30,000-34,999 3,812 1,999
35,000-39,999 3,812 1,999
40,000-49,999 4,912 2,599
50,000-59,999 5,612 2,999
60,000-69,999 5,612 2,999
70,000-99,999 6,212 3,599
More than 1 lakh 6,212 3,599
- Buy Now Buy Now

Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the Mobile Protect plan:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Accidental screen damage Covers any accidental and liquid damage of your mobile phone and screen.
Accidental damage to handset Covers accidental damage for the entire handset, provided the phone was in the insured’s custody at the time of damage.
Liquid damage Covers damages caused to your handset (including mobile screen) due to water or fluids.
Mobile theft insurance Get a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support.
F-secure Internet Security Offers F-Secure Internet Security antivirus for the device.
Entertainment benefits Offers complimentary one-year subscription for ZEE5, Gaana Plus, and Sony Liv subscription.
Key exclusions Description
Electrical or mechanical breakdown Damage due to electrical or mechanical breakdown of the mobile device
Pollution or contamination Any damage due to pollution or contamination

How to claim

Contact the service provider (CPP Group India) to claim the benefits of the Mobile Protect plan in the following ways:

  • Service provider’s email address

    Service provider’s email address

    Share your membership document and medical reports at feedback@cppindia.com.

  • Service provider’s toll-free number

    Service Provider’s toll-free number

    You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits.

  • Documents required to claim

    Documents required to claim

    To claim the benefits of this Pocket Subscription plan, you need to present the following documents:

    1. FIR in case of theft or burglary
    2. Invoice of your lost/damaged gadget
    3. Document supporting the loss like a photograph or evidence

  • Contact Bajaj Finance Ltd.

    Contact Bajaj Finance Ltd.

    In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in.

List of brands that are covered under this plan

Samsung

Lenovo

Motorola

Oppo

Huawei

Apple iPhone

OnePlus

Asus

Microsoft

Google Pixel

Redmi

Nokia

LG

Micromax

Gionee

Vivo

Realme

Honor

Frequently asked questions

What are the bonus benefits included in the Mobile Protect plan?

Mobile Protect plan not only covers losses or damages caused to your mobile devices, but it also offers multiple bonus benefits. You can get benefits like, single call service to block debit or credit cards and credit health report. Also, an annual subscription to ZEE5, Sony Liv and Gaana Plus.

How much is the fee for the Mobile Protect?

This plan has a starting fee of Rs. 1,212 for a year and provides 100% coverage for loss or damage to your mobile device.

How to file a claim on the Mobile Protect plan?

Members can make claims by writing to the service provider at feedback@cppindia.com or calling on toll-free number 1800-419-4000.

What is the tenure of the Mobile Protect plan?

The Mobile Protect plan has a tenure of one year.

What is the eligibility to apply for the plan?

Indian citizens aged 18 and above are eligible to apply for the Mobile Protect plan.

What is mobile theft insurance?

There is a possibility of data theft and fraud that can lead to financial damage with stolen mobile devices. This may also result in identity theft due to misuse of personal data. A mobile theft insurance plan provides coverage against such losses caused due to theft or accidental damage to your mobile phone.

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Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd. (BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider. The product and services or benefits assured under the product shall be governed by respective partner’s product T&Cs and BFL does not hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value-added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.