ACKO General Insurance - Two-wheeler Insurance policy starting at Rs. 702*
Key features
Key features and benefits of the policy
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Coverage against theft, damage, and natural calamities
Covers your own insured vehicle against damages caused due to natural calamities, theft, fire, and accidents.
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Third-party liability coverage
Covers the expenses of physical injuries caused to the third party or damages or losses caused to their property or vehicle.
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Receive instant claim settlement for minor repairs
Login to ACKO, answer a few questions, and upload the pictures showing damage to your two-wheeler to receive instant claim settlement for minor damages.
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Cashless service
Get your two-wheeler repaired at any of the specialised ACKO cashless garages across India without paying in cash.
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100% digital process
ACKO offers policies with a 100% digital and paperless process. The claim settlement process is also fully digital.
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Personal accident cover
Gives coverage of up to Rs. 15 lakh in case of accidents that lead to injuries, disability, or death of the owner-rider of the two-wheeler.
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No Claim Bonus
Benefit from the No Claim Bonus and get up to a 50% discount on your own damage premium, depending on the policy years.
Eligibility criteria and documents required
Anyone fulfilling the below-given criteria is eligible to buy ACKO Bike Insurance. Also, below is some basic information you need to keep handy to buy the policy.
Eligibility criteria
- Nationality: Indian
- Age: 18 years and above
- The vehicle being registered should have a valid registration number and certificate
Documents required
- Two-wheeler registration number
- Mobile number
- Residential PIN code
- Previous policy details
Step-by-step guide to buy this policy
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Step 1
Click on 'Get Quote’ to open the online application form.
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Step 2
Enter the vehicle type, two-wheeler registration number, mobile number, and residential PIN code. Check the terms and conditions and click on the ‘Get Quote’ button below.
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Step 3
Choose the IDV, NCB value, add-on covers and plan type to get a list of relevant policies. You need to update your current policy expiry date here.
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Step 4
Click on the ‘Buy Now’ button. You will need to add owner-driver personal accident cover mandated by the RTO. Click on Next to proceed.
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Step 5
Confirm the vehicle registration date and the previous policy type (Comprehensive/third-party). Click on ‘Proceed’.
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Step 6
Enter vehicle owner’s name, date of birth, residential address and contact number. Also, enter vehicle engine and chassis number (as per the RC) and previous policy details.
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Step 7
Review your previously filled details and make the payment through your preferred online payment mode – net banking, UPI, credit/debit card to buy the policy.
After successful payment, your policy document will be available for you to download instantly. A copy of the policy document will also be mailed to your registered email ID within 5-7 working days.
You will also receive an SMS confirmation immediately after the payment process is completed.
You can also access your policy details through the 'My Account' section within 5-7 days after purchase.
Key policy inclusions and exclusions
Here’s quick look at the inclusions and exclusions under the ACKO Two-wheeler Insurance:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Zero depreciation cover | Coverage calculated without deducting the depreciated value |
| Outstation emergency cover | Assistance for accidents or vehicle breakdown while being out of station |
| Engine protection cover | Replacement of engine parts due to damages |
| Consumable’s cover | Consumable items such as screws, grease, brake oil, excluding fuel |
| Theft | Coverage up to the insured declared value in case of theft of your two-wheeler |
| Key exclusions | Description |
|---|---|
| Location | Any loss or damage caused to your two-wheeler outside the geographical limits of India |
| Pre-existing damages | Any damage that your two-wheeler has suffered before buying this two-wheeler insurance policy |
| Normal wear and tear | Repair or replacement costs of the two-wheeler’s parts that are damaged over time due to regular usage |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and policy wordings carefully before concluding a sale.
How to raise a cashless claim
Follow these steps to raise cashless claim requests with ACKO Two-wheeler Insurance:
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Step 1 - Contact your insurer
Log in to acko.com or ACKO app and click on ‘Claim Now’ to register your claim request.
You can also call 1800-266-2256 (toll-free) to register your claim or send an e-mail to hello@acko.com. -
Step 2 - Locate your nearest network garage
Once the claim is registered, take the two-wheeler to any ACKO network garage near you. In some cases, a crew may be assigned to take your vehicle for repairs at network garages.
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Step 3 - Repair cost and coverage is estimated
A surveyor along with a mechanic will discuss and let you know the repair cost and the coverage amount based on the applicable terms and conditions.
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Step 4 - Bill is settled between ACKO and the garage
The garage will repair the two-wheeler and settle the bill directly with ACKO.
The balance (deductibles) amount needs to be paid by you to the garage.
How to raise a reimbursement claim
To reimburse your two-wheeler repairing bills with ACKO Two-wheeler Insurance, follow these steps.
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Step 1 - Contact the insurer
Log in to acko.com or ACKO app using your registered mobile number or call 1800-266-2256 (toll-free) to register your claim and inform ACKO about the damage to your two-wheeler.
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Step 2 - Repair your two-wheeler at any of your preferred garages
Get your two-wheeler repaired at your preferred garage, pay the bills, and retain the invoice.
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Step 3 - Submit the required documents
Submit the reimbursement claim with ACKO by logging in to their website or app and uploading the invoice and the other necessary documents.
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Step 4 - Claim settlement
ACKO will review your claim and verify the documents to process the reimbursement as per the policy's terms and conditions.
Documents required for cashless and reimbursement claim
Here is the list of documents you need to raise a claim request with ACKO Two-wheeler Insurance.
- Copy of the registration certificate (RC) of your vehicle
- Copy of your driving licence
- Policy number
- Description of the incident and photographs of the vehicle (if possible)
- First Information Report (FIR) in case of theft, injuries to any third party or damage to their property
- The original bills for the repairs of the two-wheeler (in case of reimbursement claim)
Frequently asked questions
A First Information Report (FIR) is not always required to file a claim. In cases such as bike theft, injuries to any third party or damage to their property, you may need to file an FIR. You are not required to file an FIR if the claim is for minor accidents.
Purchasing ACKO two-wheeler insurance policy from Bajaj Finance Insurance Mall is a hassle-free process requiring zero paperwork.
ACKO comprehensive two-wheeler insurance provides cashless and instant claim settlement (within 2 hours) for minor damages in 647 cities across India.
You can avail of the following add-on covers on the ACKO bike insurance policy:
Zero depreciation cover - this will cover the cost of repair and replacement without deducting the depreciated value.
Outstation emergency cover – If your two-wheeler meets with an accident or breaks down while on the road and outside 100 km radius from your residence, ACKO will reimburse the amount mentioned in the add-on cover for repairs that take more than 12 hours.
Engine protection cover – This add-on insurance cover will pay for repairing or replacing engine parts due to damages caused by floods, leakage of coolant or lubricating oil.
Consumable’s cover – This covers the cost of consumable items such as screw, grease, and brake oil, except the cost of fuel.