SBI General Insurance - Two-wheeler Insurance Policy with cashless claims at 6,600+ garages

Key features and benefits of this policy

00:51

Features and benefits of SBI General Two-wheeler insurance

Watch this video to learn about the features and benefits of the policy.

  • Third-party liability cover

    Third-party liability cover

    Covers the expenses of damages caused to any third-party or to their property or vehicle.

  • Own-vehicle damage cover

    Own-vehicle damage cover

    Covers your own insured vehicle against damages caused due to natural calamities, theft, fire, and accidents.

  • Personal accident cover

    Personal accident cover

    The policy offers personal accident cover up to Rs. 15 lakh to the owner-driver or the nominee in case of accidental death or permanent total disability.

  • Multiple add-on covers available

    Multiple add-on covers available

    You can choose from the add-on covers like No Claim Bonus (NCB) protection, depreciation reimbursement, and return to invoice to enhance your bike insurance.

Eligibility criteria and documents required

Anyone fulfilling the below-given criteria is eligible to buy SBI General’s Two-wheeler Insurance Policy. Also, below is some basic information you need to keep handy to buy the policy.

Eligibility criteria

  • Nationality: Indian
  • Age: 18 years and above
  • The vehicle being registered should have a valid registration number and certificate

Documents required

Only basic information required while buying the SBI General Two-wheeler Insurance Policy:

  • Two-wheeler registration number
  • Mobile number
  • Residential PIN code
  • Previous policy details

Step-by-step guide to buy this policy

01:17

How to apply for a SBI General Bike Insurance

Watch this video to learn the simple steps to apply for your bike insurance.

  • Step 1

    Step 1

    Click on 'Get Quote’ to open the online application form.

  • Step 2

    Step 2

    Enter the vehicle type, two-wheeler registration number, mobile number, and residential PIN code. Check the terms and conditions and click on the ‘Get Quote’ button below.

  • Step 3

    Step 3

    Choose the IDV, NCB value, add-on covers and plan type to get a list of relevant policies. You need to update your current policy expiry date here.

  • Step 4

    Step 4

    Click on the ‘Buy Now’ button. You will need to add owner-driver personal accident cover mandated by the RTO. Click on Next to proceed.

  • Step 5

    Step 5

    Confirm the vehicle registration date and the previous policy type (Comprehensive/third-party). Click on ‘Proceed’. 

  • Step 6

    Step 6

    Enter vehicle owner’s name, date of birth, residential address, and contact number. Also, enter vehicle engine and chassis number (as per the RC) and previous policy details. 

  • Step 7

    Step 7

    Review your previously filled details and make the payment through your preferred online payment mode – net banking, UPI, credit/debit card to buy the policy.

  • After successful payment, your policy document will be available for you to download instantly. A copy of the policy document will also be mailed to your registered email ID within 5-7 working days.
    You will also receive an SMS confirmation immediately after the payment process is completed.
    You can also access your policy details through the My Account section within 5-7 days after purchase.

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Key inclusions and exclusions

Here’s a quick look at the inclusions and exclusions under the SBI General Two-wheeler Insurance Policy:

  • Key inclusions
  • Key exclusions
Key inclusions Description
Own-damage coverage Coverage against damages to the insured vehicle. Damages due to accidents, natural calamities, or man-made damages.
Third-party liability coverage Coverage against physical injuries suffered by the third-party. Coverage for damages caused to the third-party’s property.
Personal accident cover Coverage of up to Rs. 15 lakh for the owner-driver
Add-on covers NCB protection cover, depreciation reimbursement cover, and return to invoice cover
Theft Coverage up to the insured declared value in case of theft of your two-wheeler
Key exclusions Description
Location Any loss or damage caused to your car outside the geographical area of India
Intoxication Driving under the influence of drugs or alcohol, and without a valid driving licence
Normal wear and tear Repair or replacement costs of car parts that are damaged over time due to regular usage

How to raise a cashless claim

Follow these steps to raise cashless claim requests with SBI General’s Two-wheeler Insurance Policy:

  • Step 1 - Contact the insurer

    Step 1 - Contact the insurer


    Log in to sbigeneral.in website or the SBI app with your registered mobile number. Click on the ‘Intimate Claim’ section.

    In case of an accident, you can call on 1800-102-1111 (toll-free) to register your claim or send an email to customer.care@sbigeneral.in.
    You can also send an SMS typing ‘CLAIM’ to 561612.

  • Step 2 – Fill the claim form

    Step 2 – Fill the claim form

    Fill out the claim form with the required details. In case of accident or theft claims, the list of required documents will be specified in the form. The insurer will send a surveyor to assess the vehicle damage and suggest a list of the nearest network garages.

  • Step 3 – Take the two-wheeler to a network garage

    Step 3 – Take the two-wheeler to a network garage

    You can either ride the two-wheeler to the network garage or choose the towing service provided by the insurer.

  • Step 4 – Bill is settled between SBI General and the network garage

    Step 4 – Bill is settled between SBI General and the network garage

    The insurer will settle the bill up to the sum insured with the network garage directly. You will only need to clear the deductible with the garage.

  • Step 5 – Fastlane Claim Settlement (FCS)

    Step 5 – Fastlane Claim Settlement (FCS)

    The insurer also offers ‘Fastlane Claim Settlement’ that facilitates quick motor claim settlement. This process fast tracks your claim process and completes in 2-3 days. Call on the toll-free number 1800-102-1111 and reach out to the claim manager. The person will assist you with any queries and documentation required.

How to raise a reimbursement claim

To reimburse your two-wheeler repairing bills with SBI General’s Two-wheeler Insurance Policy, follow these steps.

  • Step 1 - Contact the insurer

    Step 1 - Contact the insurer


    Log in to sbigeneral.in website or the SBI app with your registered mobile number. Click on the ‘Intimate Claim’ section.

    In case of an accident, you can call on 1800-102-1111 (toll-free) to register your claim or send an email to customer.care@sbigeneral.in.
    You can also send an SMS typing ‘CLAIM’ to 561612.

  • Step 2 – Repair your two-wheeler at any of your preferred garages

    Step 2 – Repair your two-wheeler at any of your preferred garages

    You can repair your vehicle at any of your preferred garages, pay the bills, and retain the invoice.

  • Step 3 - Submit the required documents

    Step 3 - Submit the required documents

    Submit the reimbursement claim by logging in to the website or app. Upload the invoice and other necessary documents.

  • Step 4 - Claim settlement

    Step 4 - Claim settlement

    SBI will review your claim and verify the documents to process the reimbursement as per the policy's terms and conditions.

Documents required for raising a claim request

Here is the list of documents you need to raise a claim request with SBI General’s Two-wheeler Insurance Policy.

  • Copy of the registration certificate (RC) of your vehicle
  • Copy of your driving licence
  • Copy of insurance policy and policy number
  • The copy of the claim form that is duly filled and signed
  • First Information Report (FIR) in case of theft, injuries to any third-party or damage to their property
  • The original bills for the repairs of the two-wheeler (in case of reimbursement claim)
  • Description of the incident and photographs of the vehicle (if possible)

Frequently asked questions

How can I download the policy documents for my SBI General Two-wheeler Insurance?

The SBI General sends a copy of the policy document to your registered email ID within 5-7 days. Also, you can visit the My Account section on the Bajaj Finance Insurance Mall to access the policy document after 5-7 days of purchase. You can easily download the documents from these mediums.

What are the documents required to buy SBI General bike insurance online?

You do not need any documents to buy the SBI General’s Two-wheeler Insurance Policy on Bajaj Finance Insurance Mall. Bajaj Finance offers a 100% digital and paperless process. You will only need to provide a few details like name, mobile number, and vehicle registration number to buy the policy.

How can I check the policy status of my SBI General Two-wheeler Insurance?

You can check the policy status of your bike insurance policy on the ‘VAHAN’ e-service website. It is the national registry of vehicles. You can enter your vehicle registration number and policy number to know the policy status of your bike insurance policy.

What is the company’s process to settle the claim for SBI general two-wheeler insurance?

You can avail of the claim settlement process in two ways, either cashless or reimbursement. For both ways, you need to first contact the SBI General to raise a claim request.
Log in to the official website or the app and click on the 'Intimate Claim' section. You can also send an SMS typing 'CLAIM'. Or you can write an email to customer.care@sbigeneral.in. In case of an accident, you can call on the toll-free number 1800-102-111. Then, send your vehicle for repair to the garage. In case of a cashless repair facility, take your vehicle or get it towed to the nearest network garage. In this process, the insurer directly settles the bills with the network garage.
If you choose to repair your vehicle at any of your preferred garages, you can request a reimbursement claim. The insurer after verifying all the bills and documents shared will transfer the claim amount to your registered bank account.

What are the benefits of buying SBI General Two-wheeler Insurance online?

With SBI General Two-wheeler Insurance Policy, you can safeguard your savings and stay financially secure from emergencies. The policy offers own damage and third-party liabilities coverage. You can claim the repair and replacement expenses of your vehicle in case of damages covered by the policy. The policy also gives coverage against third-party liabilities. It also offers personal accident cover up to Rs. 15 lakh.
You can also choose from various add-on covers with this policy. Some of these are zero depreciation cover, NCB protection cover, or return to invoice cover.

Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. This product provides insurance coverage under Two-Wheeler Insurance Policy - Package (UIN: IRDAN144RP0006V02201112). Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws which are subject to change in future. Pls consult your tax advisor for more details. Visitors are hereby informed that by providing their personal or any information on our website they agree and understand that the information submitted by them may be shared with insurers.

*Premium indicated is exclusive of taxes for third party coverage of two-wheeler up to 75 CC. Premium may vary based on the specification of the vehicle.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.