Manage Flexi Loan Bank Details: Online Process & FAQs

When you choose any of our Flexi Loan variants, you can register two different bank accounts. This includes your repayment bank account and the withdrawal bank account.

Your repayment bank account is the one from which you’re EMIs get deducted every month. While your withdrawal bank account is used to receive the funds, you withdraw from the available limit of your Flexi Loan.

If either of your bank accounts undergoes any change, it’s critical to update the information in our records. This will ensure that your loan repayment goes smoothly and that you receive the funds from your Flexi Loan without any problems. Please note that any change in your repayment bank account doesn’t change your withdrawal bank account details.

You can manage your bank account details in just a few clicks by visiting our ‘Service’.

Note: If you have initiated any change in your profile details, you have to wait at least 90 days to update your withdrawal bank account details.

• 

  Update repayment bank account details

  You can change your repayment bank account in our ‘Service’ portal by following these simple steps:

  • You can sign-in with your registered mobile number and the OTP.
  • Enter your date of birth to verify your details and proceed.
  • Go to ‘Service’ and click on ‘Relations’
  • Go to ‘Bank details’ and click on ‘Change bank account’.
  • Enter the bank details such as bank name, IFSC and more.
  • Click on ‘Proceed’ to change the account.

  
  Alternatively, you can visit our ‘Service’ portal by clicking on ‘Manage your repayment bank account’ below. You’ll be asked to sign-in. Once signed-in, you’ll be redirected to our ‘Mandate Management’ section. You can then select your loan account, enter the details of your new bank account, and proceed.

  Once your bank account details get updated, you’ll receive a confirmation message on your screen. A confirmation SMS will also be sent to your registered mobile number.

  Manage your repayment bank account

• 

  Change your withdrawal bank account details

  You can manage your withdrawal bank account details by visiting our ‘Service’ portal

  • Sign-in with your mobile number and the OTP and verify your details with your date of birth.
    
  • Go to ‘Service’ section and click on ‘Relations. '
  • Click on ‘Withdrawal bank change’ to change the bank details.
  • Click on ‘Proceed’.
  • Enter the OTP and click on ‘Proceed. ’
  • Enter the ‘New bank details’ and click on ‘Proceed. ’

  Alternatively, you can also click on ‘Manage your withdrawal bank account’ below to get started. You’ll be asked to sign-in. Once signed-in, select your loan account from ‘Relations’ and click on ‘Withdrawal Bank Change’. You can find your existing bank details and proceed to update your withdrawal bank account.

  Manage your withdrawal bank account

You’ll have three attempts to update your drawdown bank details correctly. Please note the personal details mentioned in our records need to match the personal details of your bank account.

Similarly, if you’re a corporate customer, your customer details mentioned in our records need to match with the details of your new bank account.


If there’s any technical issue, you can update your drawdown bank account only after 24 hours.