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Renew your insurance policy
If you have an insurance policy and are looking to renew it, you can visit our customer portal to raise a renewal request. With this feature, you can ensure that you continue to receive the benefits of the policy you’ve opted for.
Raise a request to renew your insurance policy
- Click on the ‘Sign-in’ button on this page
- Enter your registered mobile number and submit the OTP to sign-in.
- Verify yourself by entering your date of birth and proceed.
- Go to 'Menu' and click on 'Help and Support' Click on 'New Request'
- Select the insurance policy for which you want to renew
- Choose ‘Renewal of insurance policy’ as ‘Query type’ and relevant ‘Sub-query type’
- Tap "Renew Policy" and log in with your mobile number to start the renewal process at the Insurance Mall.
Types of Insurance Policies You Can Renew via Bajaj Finance My Account
Related Banking and Financial Service Guides
Frequently Asked Questions
Insurance Renewal
Policy Documents & Details
Surrender & Refund
Why should you renew insurance policies?
Insurance policies help you to deal with uncertainties such as accident injury, health issues, damage to your assets and more. Renewal will help you to continue enjoying the security of your insurance policy. In case you missed renewing your policy, it will become inactive, and you won’t be able to get the benefits in future.
Can insurance be renewed online?
Bajaj Finance offers a host of insurance products across different categories through leading insurance partners. If you’ve opted for any of these insurance policies and looking to renew them, you can raise a service request with us. Once you raise the request, our customer representative will reach out within 48 business hours and guide you on further steps.
How many days before policy expiry can we renew insurance?
It is advisable to renew insurance policy before the date of expiry. Check your policy details to keep track of the policy maturity date. You can visit our customer portal – My Account and raise an insurance renewal request with us.
Should we renew insurance every year?
It’s important to renew your insurance before maturity so that you can continue enjoying the benefits of the policy. While most policies have a one-year validity, some insurance companies also offer a longer validity. You can choose an insurance policy that comes with a longer maturity period of more than one year. In such a case, you can avoid insurance renewal every year as your policy validity is longer.
How can I renew my health insurance policy?
When your health insurance policy is due for renewal, you’ll receive a notification on your registered mobile number. You’ll receive this notification 45 days before the policy renewal date. You can renew your health insurance policy by raising a request with us.
How do I check my insurance renewal online?
To check your insurance renewal online, log in to your insurer's website or mobile app using your credentials. Navigate to the policy section, where you can view the renewal status and the due date. Ensure that your contact details are up to date so you receive timely reminders. Alternatively, you can also access the insurance claim status to keep track of any claims made.
Can I download my policy document online?
Yes, you can download your policy document online by logging into your insurer’s website or mobile app with your credentials. Once logged in, navigate to the policy section and select the option to download the insurance certificate. Having a digital copy ensures easy access to your policy details whenever needed and is also useful for record-keeping.
Why are the updated personal details not reflected in my insurance policy?
If you are not able to see your updated personal details, please raise your concern with the respective insurance company.
What is the difference between insurance surrender and insurance cancellation?
An insurance policy can be cancelled only within the Free Look Period (FLP). As for ‘Insurance Surrender, some life insurance and health insurance policies may acquire a surrender value once the Free Look Period is over.
Once surrendered, you will receive the surrender value as per the policy terms and conditions but would no longer enjoy the benefits associated with the policy.
How long does it take to get a refund of the premium amount after surrendering my policy?
If you surrender your insurance policy after the Free Look Period (FLP) is over, the membership fee/premium amount will be refunded on a pro-rata basis or adjusted towards any outstanding loan amount within 7 business days from the date of request for surrender.
Can I surrender my insurance policy online?
This depends on your insurer's process. Some insurers allow you to raise a surrender request through their online portal or app, while others require a signed form submitted in person or by post. Check directly with your specific insurer to confirm the exact available option.
Will I receive a refund if I surrender my insurance policy?
Not usually a full refund. If you surrender within the free look period, you generally get most of your premium back, minus small deductions. Surrendering later returns only the surrender value, which is often lower than the total premiums you have already paid in full.
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