Bajaj Finserv is among the most diversified lenders in India and provides quality products and services. This high standard applies to both its product offerings and customer care, thereby giving you the best experience. However, you may have certain questions and doubts. To address them, read the commonly asked questions about Bajaj Finserv.
Is Bajaj Finserv a bank?
Bajaj Finserv isn’t a bank. It’s a non-banking financial company (NBFC). As per the RBI, an NBFC engages in the business of lending via loans or advances, or in the acquisition of securities. Similarly, companies whose principal business is receiving deposits, in either lump sums or instalments, also qualify as NBFCs.
Is Bajaj Finance and Bajaj Finserv same?
No, Bajaj Finance Limited is a subsidiary and the lending arm of Bajaj Finserv. It deals in consumer finance, commercial lending, and wealth management.
Is a Bajaj Finserv loan safe?
Yes, a Bajaj Finserv loan is a safe loan to borrow as Bajaj Finserv follows strict lending guidelines. Bajaj Finserv offers ample features through its secured and unsecured offerings and doesn’t levy any hidden charges.
How can I get a loan from Bajaj Finserv?
To borrow Bajaj Finserv Loans you must meet the eligibility criteria and submit the necessary documents. The process of securing a loan from Bajaj Finserv is very easy and can even be done online from the comfort of your home.
What is a Bajaj Finserv pre-approved loan offer?
Bajaj Finserv offers pre-approved loans to customers who are looking for instant, personalised financing. For example, with a pre-approved offer, salaried and professional applicants can the funds they need in a hassle-free, expedited manner.
Additional Read: How to log in to Bajaj Finance customer portal
How can I talk to a Bajaj Finserv executive?
To speak with a Bajaj Finserv customer care executive, simply call 08698010101 and voice your query.
How can I contact Bajaj Finserv customer care?
To get assistance you can call 08698010101 - our toll-free number. You can also visit a branch near you or write an email to wecare@bajajfinserv.in and connect with our customer care services.
How to raise a query in Bajaj Finserv?
You can raise a query in Bajaj Finserv by visiting their customer portal or using the mobile app. Log in with your registered details, navigate to the 'Help and Support' section, and submit your query. You can also use email or the WhatsApp support feature to raise a query.
How can I complain to Bajaj Finserv?
To complain to Bajaj Finserv, visit the 'Grievance Redressal' page on their website or mobile app. Submit your complaint by selecting the relevant issue. You may also contact customer care via phone, email, or visit a branch. Escalate the issue if unsatisfied with the response.
How can I check my Bajaj EMI loan details?
You can check your Bajaj EMI loan details by logging into the customer portal or mobile app. Go to the 'Loan Account' section to view your loan summary, EMI schedule, and outstanding balance. Alternatively, you can check the details via WhatsApp support or by contacting customer care.
How can I talk to Bajaj Finserv Executive?
To speak with a Bajaj Finserv executive, you can call the customer care helpline, which is available on the official website or app. You can also request a callback through the app or portal. WhatsApp support and branch visits are additional options for connecting with an executive.
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