Contact Bajaj Finance customer care online or offline
Access our services online on the customer care portal - Experia
Customers can also contact us on our dedicated helpline
Not a customer yet? Reach us by raising a request
Bajaj Finserv prides itself on top-tier products as well as customer care. This is true for all offerings, and if you’re looking to avail assistance with Bajaj Finserv loans, cards, or any service related issue, you can reach out to our customer care team easily, online or offline. For more information on how to do so, read on.
We offer a host of self-service channels to help you get your queries resolved quickly and without hassle. Reach out to us on your preferred channel by clicking here. Our digital channels are always ready to help you with all your service needs.
You can reach us on 8698010101 (call charges applicable) for your loan and EMI Network Card related queries. If you are calling from a non-registered mobile number, please keep your 7-digit customer ID or EMI card number handy for verification.
Please note that in the wake of the Covid-19 outbreak, we are taking precautionary measures, and are therefore offering limited services at the current time.
If you would prefer to correspond with us over e-mail, you can raise a request with us by leaving your query and e-mail id. Our service executive will then be in touch with you to help resolve your issue. This provision is available for both customers and non-customers.
You can log in to our customer portal – Experia - via a browser or through the Experia mobile app to manage your loan, download essential documents, check your repayment schedule, raise service requests, and much more. You can also view your personalised pre-approved offers on Experia, manage your EMI Network Card, plan insurance, and check out our value-added benefits.
Similarly, you can get virtual assistance through our chatbot BLU, or give a missed call on 8506889977 and subscribe to WhatsApp assistance.
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