Bajaj Finserv offers a host of products that meet your financial needs. However, if you have any specific query related to our products or services, you can reach out to us and get an end-to-end solution for your concerns.
Read on to know more about our multiple online or offline channels:
Visit our customer portal- My Account:
Sign-in My Account to get immediate online assistance anytime you need. You can also use a host of self-service options to manage your relationship with us.
Use our ‘Raise a Request’ facility in case of any concerns
If you have any product or service- related query, you can raise it online and get it resolved.
Call on our customer helpline number:
You can contact our customer helpline number +91 8698010101 and get your queries related to our products such as loans, cards, insurance and fixed deposit answered. You can also reach out to our customer care number in case of any fraud complaints.
Reach our grievance redressal officer
If you are not satisfied with the solution you have received from us or in case of any delay, you can reach out to our Grievance Redressal Team’s desk. You can contact us on 020-71177266 (call charges as applicable) or email your query to us at grievanceredressalteam@bajajfinserv.in.
You will hear from us within 10 working days.
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While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.
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