1 min read
25 May 2021

Bajaj Finance offers a host of products that meet your financial needs. However, if you have a specific query related to our products or services, reach out to our customer care for an end-to-end solution.

Here are the multiple online and offline channels through which you can reach us:

Use our 'Raise a Request’ facility

If you have any product or service-related query, you can raise a request online and get it resolved using the Bajaj Finserv App. You can also sign-in to the customer portal - My Account and use our customer care services. Our digital channels also provide you with a host of self-service options that help you manage your relationship with us.

Call our customer care helpline number

To get quick resolution related to our products and services or to report any fraud, reach out to our customer care number +91 8698010101. You can connect on our customer care helpline number (call charges applicable) during the given timings:

For service-related queries – 09:00 AM to 09:00 PM (all days)
To report fraud - 24X7

Reach out to the Grievance Redressal Officer

If you aren’t satisfied with the solution received from our customer support executive or if there’s a delay, connect with our grievance redressal team.

While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

*Terms and conditions apply