We are committed to resolve your queries/issues within ten working days. If you do not hear from us within this time, or you are not satisfied with our resolution of your query, existing request, you can submit your grievance to our Grievance Redressal team desk.
The Grievance Redressal Officer investigates problems/issues raised by our customers and provides an impartial resolution. Our Grievance Redressal Officer, Mr. Satish Shimpi, is available on working days, between Monday to Friday from 9:30 am to 5:30 pm, on 020-71177266 (call charges as applicable).
Steps if Grievance not addressed:
If your complaint/dispute is not redressed within a period of one month, you can click here to appeal to the officer-in-charge of the NBFC Ombudsman for respective centre at RBI.