How to submit a Do Not Call request to Bajaj Finance

Bajaj Finance Limited, its affiliates, agents, representatives, and permitted assigns respect your privacy. We may contact you to share updates about our latest products, services, and offers. If you do not wish to receive promotional communication, you can submit an opt-out request.

Follow these steps to opt out:

Step 1: Visit the opt-out request form.

Step 2: Enter your registered mobile number, email ID, or other required details.

Step 3: Verify your details and submit the request.

Step 4: Once submitted, your request will be processed, and promotional communication preferences will be updated.

Please note: The opt-out request applies only to the phone number or email ID registered with Bajaj Finance.

You may continue to receive important service-related messages, transaction updates, or regulatory communication.

It may take a few working days for your request to be updated across all systems.

Please fill out the Do Not Call (DNC) form, if you wish to stop promotional calls from our official channels.

REGISTER FOR DNC

Raise your queries with us

In case you have any concerns, you can reach out to us through various channels.

1. Email:

Send an email to wecare@bajajfinserv.in, and our representatives will reach out to you and address your concern promptly.

2. My Account – Bajaj Finance customer portal:

Sign-in to our customer portal to raise a service request with us. You can select ‘Promotional Calls’ as your query-type, relevant sub-query type and proceed to submit your request.

3. Bajaj Finance App:

Download the Bajaj Finance app from Play Store or App Store and raise your request.

4. IVR Service (Interactive Voice Response):

You can contact Bajaj Finance customer care number: +91 86980 10101 to address any issues.

Disclaimer

If you are existing customer, you will continue to receive your account statements and other important advices and information relating to transaction on your account with us. Only the mobile number provided above will be excluded from our marketing/ promotional lists.

Frequently asked questions

How to block promotional calls and messages from Bajaj Finance Limited?

You can raise a request with us on our customer portal – My Account and stop receiving promotional calls from Bajaj Finance. You can sign-in to our customer portal, select ‘Promotional Calls’ as your query type and submit your request. You can also reach us through multiple channels to raise your request to stop promotional calls. Additionally, you can also choose to register for TRAI’s DND list.

Why am I receiving Bajaj Finance Limited promotion calls?

If you are receiving promotional calls from Bajaj Finance, you might have shown interest in our products on any social, physical, or digital channels.

Will registering for TRAI DND stop Bajaj Finance calls?

Registering for TRAI DND can help stop promotional calls and messages from Bajaj Finance and other companies. However, you may still receive important service-related communication such as payment reminders, account updates, or transaction alerts related to your existing products and services.

How long does it take for Bajaj Finance to stop calling after a DNC request?

After submitting a Do Not Call (DNC) request with Bajaj Finance, it may take a few working days for your communication preference to be updated. Once processed, promotional calls on your registered mobile number should stop as per the applicable process.

Will I stop receiving EMI reminders if I submit a DNC request for Bajaj Finance?

No, submitting a DNC request generally stops promotional communication only. You may continue receiving important service messages such as EMI reminders, payment alerts, due date notifications, and account-related updates, as these are required to help you manage your existing services.

How do I stop Bajaj Finance SMS messages?

You can stop promotional Bajaj Finance SMS messages by submitting a DNC request or updating your communication preferences. The request will apply to your registered mobile number. Important service-related SMS, such as EMI updates, payment reminders, and account alerts, may continue.

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