2 min read
25 May 2021

Bajaj Finserv, one of the most trusted NBFCs in the country, provides a customer portal that helps you conveniently manage your loans and investments. Checking your ongoing loan details, making payments, and downloading statements is easy with this online portal. You can access the online portal anytime and avail of the online services offered by Bajaj Finserv, Bajaj Finserv app.

Log in to the customer portal

The “Service” portal by Bajaj Finance is a one-stop destination where you can manage your loans, make payments, or download documents. To access these features and benefits, you can visit the customer portal login page and enter your registered mobile number and the OTP.
Both existing and new customers can login to our customer portal and make the most of our digital services. Here are the steps for login for both existing and new customers.

Bajaj Finserv service portal login for existing customers

  • Enter your registered mobile number and click on ‘Get OTP’.
  • Submit the OTP that you receive on your mobile number.
  • Verify your details with the date of birth and proceed.

Bajaj Finserv service portal login for new customers

  • Enter your mobile number and click on the ‘Get OTP’ button.
  • Submit the OTP sent to your mobile number and sign-in.

Alternatively, you can access the Bajaj Finserv customer services through the Bajaj Finserv App. Below are the steps to follow.

  • Download the Bajaj Finserv app from the Play Store or the App Store.
  • Enter your registered mobile number to login.

Additional Read: Check Bajaj Finserv Personal Loan Status

Features of Bajaj Finserv customer portal

Here’s how you can make the most of the customer portal.

  • You can carry out transactions of missed or delayed EMI payments.
  • You can make a part-prepayment or foreclosure via the portal.
  • You can download interest certificates, NOCs, and loan account statements.
  • You can apply for a host of loans, investments, and insurance products.
  • You can access pre-approved loan offers specially created for you.
  • You can download and view your account-related documents.
  • You can view and update your contact and personal details online.

For instance, managing borrowings such as personal loans are easy. You can view statements and make missed EMI payments, if any. Our customer portal facilitates in keeping a tab on your loan repayment journey. You can explore a host of pre-approved offers on a range of products, including a personal loan up to Rs. 40 lakh.

Having explored the Bajaj Finserv customer portal login procedure in detail, now start managing your loans, investments, and other financial undertakings with a few clicks. Besides, if you need financial support, get Bajaj Finserv Personal Loan by simply logging in to the portal. If you need quick funds, you can also check your Insta Personal Loan offer.

Related Links

Bajaj Finserv Important Information

Bajaj Finserv Queries

Manage Contact Details

Manage Bank Account Details

How to Login NRI Customers

How to Check Customer ID

Raise Your Queries

How to Login Corporate Customers

EMI Moratorium

FAQs for Resolution Plan

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Frequently asked questions

How can I recover my password for the Bajaj Finserv Experia Login?

You do not need a traditional password. Visit the portal or app, enter your registered mobile number, and select 'Get OTP'. Enter the OTP sent to your device to sign in securely. If you face issues, ensure your registered mobile number is active and capable of receiving SMS.

What documents are needed to verify my identity on the Bajaj Finserv Experia Portal?

The portal uses digital authentication via your registered mobile number and date of birth. During specific service requests, you may need to upload digital copies of your PAN card, Aadhaar card, or other official identity proofs. Always ensure these documents are clear and match your account records.

How do I track the status of my overdue EMI payment in My Account?

Log in to the portal and navigate to the 'My Loans' or 'Loan Details' section. Select your active loan account to view the repayment schedule. Any overdue amounts will be clearly highlighted under the 'Outstanding' or 'Payment Status' tab, showing the total amount currently due.

Can I download my Home Loan Interest Certificate via Experia login?

Yes. Log in to the portal, navigate to the 'Document Centre' or 'My Documents' section, and select 'Loan Related Documents'. Choose your Home Loan account from the list to view and download your provisional or final Interest Certificate for the relevant financial year in a PDF format.

What are the current Bajaj Finserv bounce charges for a missed EMI?

Bounce charges are penalties applied when a payment fails due to insufficient funds in your bank account. These charges vary based on your loan agreement and the type of product. Please log in to your account and check the 'Schedule of Charges' section for the exact amount applicable.

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