Sign in to My Account to manage your loans, investments, and insurance online.
Access loan details, make payments, download documents, and manage your profile in one place.
Enter mobile and OTP · No password needed · No branch visit needed
What is Bajaj Finance My Account
My Account is Bajaj Finance's Service portal, also accessible through the Bajaj Finance app. It brings together all your Bajaj Finance relationships, such as loans, cards, deposits, and insurance policies, into a single online account. Through My Account, you can view your account details, make payments, download documents, and manage your personal information without needing assistance from customer care for routine tasks. The portal is designed for both existing customers, who can log in directly with their registered details, and new customers, who can use it to explore offers and applications.
How to log in to My Account
For existing customers
Visit the My Account login page and enter your registered mobile number to receive an OTP. Enter the OTP to verify your identity, and confirm your date of birth if prompted, to complete your login. Once verified, you will land on your account dashboard, where you can view and manage your products.
For new customers
Enter your mobile number on the login page and request an OTP. Verify the OTP sent to your phone to proceed. As a new customer, you can use this access to explore pre-approved offers, apply for products, or check your eligibility, even before you have an existing relationship with Bajaj Finance.
Logging in through the app
You can also access My Account through the Bajaj Finance app. Download the app from the Google Play Store or Apple App Store, enter your registered mobile number, and verify with the OTP sent to you. The app offers the same features as the web portal, with the added convenience of mobile access and notifications.
Bajaj Finance My Account is the online Service portal that lets you manage your loans, EMI card, fixed deposits, and other Bajaj Finance products in one place. Whether you are an existing customer checking your repayment schedule or a new customer exploring your options, logging in to My Account gives you round-the-clock access to your account without needing to visit a branch.
Keeping your My Account login secure
Since your My Account login gives access to sensitive financial information, it is worth following a few simple practices to keep it safe:
- Never share your OTP with anyone, including someone claiming to be from Bajaj Finance. Bajaj Finance will never ask for your OTP over a call, SMS, or email
- Log in only through official channels, such as the verified Bajaj Finance website or the official app, rather than links received via SMS or email from unknown sources
- Keep your registered mobile number updated so you continue to receive OTPs and account alerts without interruption
- Log out after use, especially on shared or public devices, to prevent unauthorised access to your account
- Enable device security features, such as a screen lock, on any device you use to access My Account
What to do if you suspect unauthorised access
If you notice any activity on your account that you do not recognise, or suspect someone else may have accessed your My Account login, act quickly:
- Change your login details or request a reset immediately through the portal or app
- Report the suspected unauthorised access to Bajaj Finance customer care without delay
- Review your recent transactions and service requests for anything unfamiliar
- Avoid using the same OTP or login link more than once, and report any suspicious message claiming to be from Bajaj Finance
Acting promptly helps limit any potential misuse and allows Bajaj Finance to investigate the issue on your behalf.
What you can do through My Account
Once logged in, My Account gives you access to a range of self-service features:
- View and manage details of your loans, EMI card, deposits, and insurance policies
- Make EMI payments, including overdue or advance payments
- Download statements, certificates, and other account documents
- Apply for pre-approved offers or new products
- Update your contact and personal details
- Track the status of any service request you have raised
Troubleshooting common login issues
| Issue | What to do |
|---|---|
| Not receiving OTP | Check your registered mobile number is correct and has network coverage, then request the OTP again |
| Login page not loading | Try refreshing the page, clearing your browser cache, or switching to the app |
| Details not matching | Ensure the mobile number and date of birth entered match your Bajaj Finance records |
| Account locked or restricted | Contact Bajaj Finance customer care for assistance in restoring access |
Not your nearest branch?
Frequently Asked Questions
Login & Account Access
Loan & Account Services
EMI & Charges
How can I recover my password for the Bajaj Finance Experia Login?
You do not need a traditional password. Visit the portal or app, enter your registered mobile number, and select 'Get OTP'. Enter the OTP sent to your device to sign in securely. If you face issues, ensure your registered mobile number is active and capable of receiving SMS.
What documents are needed to verify my identity on the Bajaj Finance Experia Portal?
The portal uses digital authentication via your registered mobile number and date of birth. During specific service requests, you may need to upload digital copies of your PAN card, Aadhaar card, or other official identity proofs. Always ensure these documents are clear and match your account records.
What should I do if I am unable to receive the OTP while logging in?
First, check that your registered mobile number is correct and has proper network coverage, then request the OTP again. If you still do not receive it after a few minutes, try switching between the website and the app, or contact Bajaj Finance customer care for assistance.
How do I track the status of my overdue EMI payment in My Account?
Log in to the portal and navigate to the 'My Loans' or 'Loan Details' section. Select your active loan account to view the repayment schedule. Any overdue amounts will be clearly highlighted under the 'Outstanding' or 'Payment Status' tab, showing the total amount currently due.
Can I download my Home Loan Interest Certificate via Experia login?
Yes. Log in to the portal, navigate to the 'Document Centre' or 'My Documents' section, and select 'Loan Related Documents'. Choose your Home Loan account from the list to view and download your provisional or final Interest Certificate for the relevant financial year in a PDF format.
Can I access all my Bajaj Finance loans and investments from one customer portal login?
Yes, My Account brings together all your Bajaj Finance relationships in one place, including loans, EMI cards, fixed deposits, and insurance policies. Once logged in with your registered mobile number, you can view and manage all your active products from a single dashboard.
What are the current Bajaj Finance bounce charges for a missed EMI?
Bounce charges are penalties applied when a payment fails due to insufficient funds in your bank account. These charges vary based on your loan agreement and the type of product. Please log in to your account and check the 'Schedule of Charges' section for the exact amount applicable.
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