CESC Electricity bill payment online on Bajaj Finserv

The Calcutta Electric Supply Corporation (CESC) is a private entity responsible for the generation and distribution of power in Kolkata and nearby districts. Like other electricity boards, CESC has also made it possible to pay electricity bills online. As a CESC customer, you no longer need to queue up at the nearest office to pay the CESC bill. You can make CESC bill payment online through the Bajaj Pay platform. Thus, on Bajaj Finserv, you can make electricity bill payments quickly and seamlessly without any hassles.

  • Benefits of making CESC bill payment on Bajaj Finserv 

    You can enjoy the following benefits when making CESC electricity bill payment on Bajaj Finserv:

    • Quick and hassle-free
      With the Bajaj Pay platform, you can pay your CESC electricity bill quickly and effortlessly. 
    • Safe and secure
      The Bajaj Pay platform provides a safe and secure payment platform. Your CESC bill payment details are secure with the platform’s robust security measures.
    • Instant payment
      You can clear your dues within minutes after following a few simple steps. Moreover, you do not need to wait to get a confirmation message.
    • Multiple payment channels
      The Bajaj Pay platform allows transactions through credit cards, debit cards, net banking, e-wallet, and UPI. Thus, it offers you sufficient options to make CESC electricity bill payment online.

    Calcutta Electric Supply Corporation (CESC) – Contact details

    Contact Information


    Head office address

    CESC House Chowringhee Square Kolkata - 700001

    Phone number


    Email address


    LT helpline numbers

    033 3501 1912, 033 4403 1912, 1860 500 1912, 1912

    HT helpline numbers

    033 2225 9156, 033 2225 9157

    WhatsApp number


    Fax number

    033 2225 9357


    Customer care number for CESC electricity bill payment


    Contact method

    Contact details


    Toll-free number

    1860 500 1912


    Commercial gelpline

    033 3501 1912 / 033 4403 1912

    Mon-Fri: 9 AM to 5 PM, Sat: 9 AM to 1 PM


    Calcutta Electric Supply Corporation (CESC) – Tariff rates


    Unit rate (Rs. /kWh)

    Load factor rebate (For 100%, 95-100%)

    Load factor surcharge

    Domestic (LT)


    30 paise - 45 paise

    0.00 - 6.00

    Domestic (HT)


    35 paise - 55 paise

    0.00 - 7.00

    Industrial (LT)

    4.35 - 8.90

    20 paise - 55 paise

    0.00 - 8.50

    Industrial (HT)

    13.32 - 21.09

    30 paise - 65 paise

    0.00 - 12.00

    Commercial (LT)

    5.65 - 9.80

    35 paise - 60 paise

    0.00 - 9.50

    Commercial (HT)

    15.47 - 23.21

    37 paise - 70 paise

    0.00 - 14.00

    Street lighting


    35 paise - 60 paise

    0.00 - 10.00



    40 paise - 65 paise

    0.00 - 9.00

    Others (LT)


    25 paise - 50 paise

    0.00 - 9.00

    Others (HT)


    35 paise - 70 paise

    0.00 - 13.00


    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

    Late charges on CESC electricity bill payment

    Consumer category

    Bill payment delay duration

    Late bill payment charges

    Beneficiary consumers

    Up to 45 days


    Beneficiary consumers

    46-60 days

    1.25% per month

    Beneficiary consumers

    61 days and beyond

    2% per month

    Long-term transmission customers

    Up to 45 days


    Long-term transmission customers

    46 days and beyond

    1.25% per month

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Steps to pay CESC bill on the Bajaj Finserv mobile app

Follow the steps below to pay your CESC electricity bill on the Bajaj Finserv mobile app:

  1. Click on 'DOWNLOAD APP' on the Google Play Store or App Store
  2. Login through the email ID registered with your mobile
  3. Click on ‘INSTALL’
  4. Open the app on your mobile phone
  5. Enter your 10-digit mobile number to 'GENERATE OTP'
  6. Enter the OTP and click on 'PROCEED'
  7. Under the ‘BILLS AND RECHARGES' section, tap on 'ELECTRICITY'
  8. Choose the biller from the drop-down menu
  9. Enter your customer ID and tap on ‘FETCH YOUR BILL’
  10. Choose your preferred payment mode and complete the payment

You will receive a notification from Bajaj Finserv after successful payment.

Steps to pay CESC electricity bill online on the Bajaj Finserv website

Here is how you can pay your CESC electricity bill on the Bajaj Finserv website:

  1. Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/
  2. Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section
  4. Select ‘CESC’ as your electricity board from the drop-down menu
  5. Enter your ‘CUSTOMER ID’ and click on ‘FETCH BILL’
  6. Select a payment method from the list of available payment options such as credit card, debit card, UPI, and net banking
  7. After choosing your preferred payment mode, enter the requested payment details
  8. Check the details that you entered and click on 'PAY NOW’

Zone Wise Electricity Bill Payment

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Frequently asked questions

How can I get my CESC bill payment receipt?

You can get your CESC electricity bill payment receipt by following these steps:

  1. Visit the official website of CESC
  3. Enter your Customer ID
  4. Solve the captcha and click on ‘PROCEED’
  5. Click on ‘RECEIPT’
  6. You can view your payment receipt
  7. Click on ‘GENERATE PDF’ and download it for future reference
How can I download my previous month's CESC electricity bill?

You can download any previous month’s CESC bill by following these steps:

  1. Visit CESC’s official website
  2. Click on ‘CUSTOMER LOGIN’
  3. Enter your registered mobile number and password
  4. Click on ‘LOGIN’
  5. You can view previous months’ bills which you can download for reference
How do you check whether CESC bill is paid or not?

You can check the latest payment status to know if your CESC bill has been paid. You can check the CESC bill payment status in the following manner:

  1. Go to CESC’s official website
  3. Enter your Customer ID and solve the captcha
  4. Click on ‘PROCEED’
  5. Check whether your bill has been paid or not
How can I change my CESC meter name?

You can change your CESC meter name by following these steps:

  1. Visit the official website of Calcutta Electric Supply Corporation (CESC)
  2. Click on ‘ONLINE NAME CHANGE’
  4. Enter your 11-digit Customer ID
  5. Click on ‘SUBMIT’
  6. Fill out the form and submit it along with the required documents to change the meter name
How can I change my mobile number in the CESC Bill?

You can change your mobile number in your CESC bill in the following manner.

  1. Visit the official website of CESC
  2. Click on the ‘Register mobile number, email ID and Date of Birth’ option
  3. Enter the Customer ID
  4. Enter the mobile number that you wish to register
  5. An OTP will be sent to that number
  6. Confirm it by entering the OTP
  7. Your mobile number will be changed on your CESC bill
How to calculate your CESC bill?

You can calculate CESC bill based in the used units and slab rate by using the CESC electricity bill calculator.

How do I recover my money if I paid the CESC electricity bill twice?

If you have paid your CESC bill twice, the power distributor adjusts it in the subsequent bills.

How do I change my customer details with CESC?

You can change your customer details with CESC by following these steps.

  1. Go to CESC’s official website
  2. Click on the ‘Register mobile number, email ID and Date of Birth’ option
  3. Enter the customer ID
  4. Fill in the details you wish to change, like the mobile number and email ID
Is CESC a government organisation?

The Calcutta Electric Supply Corporation (CESC) is not a government organisation but a private one owned by the RPSG group. It is responsible for the production and distribution of power in Kolkata and nearby areas.

Does Bajaj Finserv provide other recharge services apart from electricity bill payment?

Yes, Bajaj Finserv also provides other recharge services such as:

Does Bajaj Finserv provide other bill payment services apart from electricity bill payment?

Yes, Bajaj Finserv also provides other bill payment services such as:

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