About CESC

The Calcutta Electric Supply Corporation (CESC) is a private entity responsible for the generation and distribution of power in Kolkata and nearby districts. Like other electricity boards, CESC has also made it possible to pay electricity bills online. As a CESC customer, you no longer need to queue up at the nearest office to pay the CESC bill.

CESC electricity bill payment online on Bajaj Finance

You can make CESC bill payment online through the Bajaj Pay platform. Thus, on Bajaj Finance, you can make electricity bill payments quickly and seamlessly without any hassles.

Steps to pay CESC electricity bill online on the Bajaj Finance website

Here is how you can pay CESC electricity bill on the Bajaj Finance website:

  1. Visit the Bajaj Finance website
  2. Go to the ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section
  3. Click on ‘PAY NOW’
  4. Select ‘CESC’ as your electricity board from the drop-down menu
  5. Enter your ‘CUSTOMER ID’ and click on ‘FETCH BILL’
  6. Select a payment method from the list of available payment options such as credit card, debit card, UPI, and net banking
  7. After choosing your preferred payment mode, enter the requested payment details
  8. Check the details that you entered and click on 'PAY NOW’
  • Benefits of making CESC bill payment online on Bajaj Finance

    You can enjoy the following benefits when making CESC electricity bill payment on Bajaj Finance:

    • Quick and hassle-free: With the Bajaj Pay platform, you can pay CESC electricity bill quickly and effortlessly.
    • Safe and secure: The Bajaj Pay platform provides a safe and secure payment platform. Your CESC bill payment details are secure with the platform’s robust security measures.
    • Instant payment: You can clear your dues within minutes after following a few simple steps. Moreover, you do not need to wait to get a confirmation message.
    • Multiple payment channels: The Bajaj Pay platform allows transactions through credit cards, debit cards, net banking, e-wallet, and UPI. Thus, it offers you sufficient options to make CESC electricity bill payment online.


    Calcutta Electric Supply Corporation (CESC) – Contact details

    Contact Information

    Details

    Head office address

    CESC House Chowringhee Square Kolkata - 700001

    Phone number

    033-22256040-49

    Email address

    cesclimited@rpsg.in

    LT helpline numbers

    033 3501 1912, 033 4403 1912, 1860 500 1912, 1912

    HT helpline numbers

    033 2225 9156, 033 2225 9157

    WhatsApp number

    7439001912

    Fax number

    033 2225 9357


    Customer care number for CESC electricity bill payment

    Contact method

    Contact details

    Timings

    Toll-free number

    1860 500 1912

    24/7

    Commercial gelpline

    033 3501 1912 / 033 4403 1912

    Mon-Fri: 9 AM to 5 PM, Sat: 9 AM to 1 PM

     

     

    Category

    Tariff

    Energy charge (Rs./kWh)

    Fixed/Demand charge (Rs./KVA/m

    onth)

    Life Line consumer (Domestic)

    Rate G (LL)

    4.07 (0–25 kWh)

    5

    Domestic (Urban)

    Rate G

    5.18 → 9.21 (7 slabs)

    15

    Commercial (Urban)

    Rate M(i)

    6.57 → 9.26 (5 slabs)

    24

    Short-term supply

    Rate STLT (prepaid-TOD)

    7.53 / 8.25 / 7.02

    28

    Specified institution (Municipal/Non-municipal)

    Rate P

    6.63

    28

    Govt / Govt-aided / sponsored school

    P1

    5.24

    12

    Public bodies (Municipal/Non-municipal)

    Rate C1

    7.22

    42

    Cottage industry / artisan / weavers

    Rate M(ii)

    5.82 → 8.46 (3 slabs)

    24

    Poultry, duckery, horticulture, food processing

    Rate M(iii)

    7.06 → 8.52 (4 slabs)

    24

    Public water works and sewerage

    Rate J

    6.87

    42

    Industries (Urban)

    Rate K

    6.77 → 8.07 (4 slabs)

    50

    Street lighting

    Rate C

    6.87

    42

    Street lighting with LED

    Rate C2

    5.77

    42

    Private educational institutions and hospitals

    Rate L

    7.32

    42

    Emergency supply

    Rate E2 (prepaid-TOD)

    8.08 / 11.98 / 5.67

    56

    Construction power supply

    Rate LTCON (prepaid-TOD)

    7.73 / 11.45 / 5.42

    42

    Bulk supply to co-op group housing society

    Rate LTCOP

    7.07

    42

    Common services of industrial estate

    Rate S (prepaid-TOD)

    7.49 / 11.09 / 5.26

    42

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How to view and download your CESC bill online

You can complete a CESC bill view online process using your 11-digit consumer number through the CESC portal or Bajaj Finance.

Follow these steps:

  1. Visit the official CESC website or open the Bajaj Finance platform.
  2. Navigate to the electricity bill section.
  3. Enter your 11-digit CESC consumer ID.
  4. Complete the verification process, if required.
  5. Click on 'FETCH BILL' to view the latest bill details.
  6. Review your bill amount, due date, and consumption details.
  7. Select the download option to save the bill in PDF format.
  8. Store the downloaded copy for future reference.
  9. You can also print the bill directly from the downloaded PDF.
  10. Repeat the process anytime to access current or previous bills.
  11. Ensure that your consumer number is entered correctly to avoid retrieval errors.

How to check your CESC bill payment status

You can check your CESC bill payment status online using your consumer number.

Follow these steps:

  1. Visit the official CESC website.
  2. Open the 'Payment Status' or 'Latest Payment Status' section.
  3. Enter your 11-digit consumer ID.
  4. Complete the captcha verification.
  5. Click on 'PROCEED'.
  6. The portal will display your latest payment status.
  7. If payment is successful, a confirmation message or receipt reference will appear.
  8. If any amount is pending, the outstanding bill details will be displayed.
  9. Online payments generally update shortly after transaction confirmation.
  10. You can also verify payment status through Bajaj Finance after completing the transaction.

Steps for electricity bill payment online through Bajaj Finance platforms

On the Bajaj Finance app

  1. Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device 
  2. Open the app, log in, or register if you are a new user 
  3. Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’, your total bill amount will be shown
  7. Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful
     

On the Bajaj Finance website

  1. Go to the Bajaj Finance website
  2. Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
  3. Enter your mobile number and login with an OTP
  4. Select/search for your electricity provider
  5. Enter the requested details like Service/Consumer Number and City/Sub division code
  6. Click on ‘PROCEED’,
  7. Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
  8. Once you have completed the transaction, you will get notified that the payment was successful

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Frequently asked questions

How do I get my old CESC bills?

You can access old CESC bills by logging into your account on the CESC website or mobile app. Navigate to the billing history section to view and download previous bills. If required, you can also request older bill copies from a CESC customer service centre.

What is the full form of CESC electricity bill?

CESC stands for Calcutta Electric Supply Corporation. It is a major electricity distribution company serving Kolkata and nearby areas. CESC is responsible for supplying electricity, maintaining infrastructure, generating bills, and providing customer support related to electricity services.

What is the cost per unit of CESC bill?

The cost per unit of electricity under CESC depends on the consumer category and consumption slab. Residential tariffs generally vary based on usage levels. Consumers should refer to the latest tariff schedule published by CESC or check their electricity bill for applicable rates.

How do I change my mobile number in my CESC bill?

You can update your mobile number through the CESC website, mobile app, or customer service centre. Log in to your account, access the profile section, update the registered mobile number, and complete the verification process to save the changes.

How can I get my CESC bill payment receipt?

Visit the official CESC website and open the payment status section. Enter your customer ID and complete the verification process. Once the payment details appear, you can generate, view, and download the payment receipt in PDF format for future reference.

How can I download my previous month's CESC electricity bill?

Log in to your CESC customer account through the official website. Navigate to the billing or bill history section to access previous electricity bills. Select the required month and download the bill copy in PDF format for record-keeping purposes.

How do you check whether CESC bill is paid or not?

You can verify whether your CESC bill has been paid by visiting the payment status section on the CESC website. Enter your consumer ID and complete the verification process. The portal will display the latest payment status and any outstanding dues.

How can I change my CESC meter name?

You can request a name change through the CESC website by selecting the online name change option. Enter the consumer ID, fill in the required details, upload supporting documents, and submit the application for verification and approval.

How do I recover my money if I paid the CESC electricity bill twice?

If a CESC electricity bill is paid twice, the excess amount is generally adjusted against future electricity bills. In case the adjustment does not reflect, contact CESC customer support with payment details and transaction references for assistance.

How do I change my customer details with CESC?

You can update customer details such as mobile number, email address, and personal information through the CESC portal. Log in using your consumer ID, access the profile section, update the required information, and submit it for verification.

Is CESC a government organisation?

No, CESC is not a government organisation. It is a private electricity distribution company owned by the RP-Sanjiv Goenka Group. The company supplies electricity to Kolkata and surrounding areas while operating under regulatory guidelines issued by the relevant authorities.

Does Bajaj Finance provide other recharge services apart from electricity bill payment?

Yes, Bajaj Finance offers multiple recharge services, including mobile recharge, DTH recharge, FASTag recharge, and gas booking services. Users can conveniently manage various recharge requirements through a single platform using Bajaj Pay.

Does Bajaj Finance provide other bill payment services apart from electricity bill payment?

Yes, Bajaj Finance enables payments for broadband bills, mobile postpaid bills, loan EMIs, landline bills, insurance premiums, and education fees. Customers can access a wide range of utility payment services through the Bajaj Pay platform.

What should I do if my CESC payment fails but money is deducted?

If your CESC payment fails but the amount is debited, do not make another payment immediately. Most failed BBPS transactions are automatically reversed within a few working days. If the refund does not arrive, raise a complaint using the transaction reference number.

How long does a CESC bill payment take to reflect?

Online CESC bill payments generally reflect within a short period after successful transaction processing. Once the payment is confirmed, the status is updated on the CESC portal. Processing times may vary slightly depending on the payment method used.

Can I pay a CESC bill for another consumer number?

Yes, you can pay a CESC electricity bill for another consumer by entering the correct consumer ID during payment. You do not need access to the consumer's account. Ensure the consumer number is entered accurately before proceeding with payment.

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