About CESC Limited – Kolkata's electricity distribution licensee
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CESC Limited (originally Calcutta Electric Supply Corporation Ltd.), established in 1899, is the licensed electricity distribution company serving Kolkata and Howrah. It caters to over 3.4 million consumers across residential, commercial, and industrial segments. CESC operates under the regulation of the West Bengal Electricity Regulatory Commission (WBERC) as per the Electricity Act, 2003.
For a CESC new connection, users can apply easily through the official CESC connection online (OLNC) portal by submitting required details and documents. After connection activation, the first CESC electricity bill can be paid conveniently via Bajaj Pay on Bajaj Finance, which supports multiple payment options such as UPI, debit and credit cards, net banking, and Bajaj Pay Wallet.
How to apply for a CESC new connection online (step-by-step)
Applying for a CESC new connection is a simple online process through the official portal. Follow these steps to complete your application smoothly:
- Visit OLNC
Go to cesc.co.in → Online New Connection (OLNC) and register using your email ID and mobile number to begin the process. - Choose Load Category
Select the appropriate category based on your requirement, such as LT-domestic (residential), LT-commercial (shop or office), MV, or HT/HV connection. - Fill Application Form
Enter accurate details including applicant information, complete premises address (with postcode), and nearby CESC pole number if available. Also specify the required load in kW. - Upload Documents
Submit scanned copies of identity proof (PAN, Aadhaar, or Driving Licence), address proof, ownership or occupancy proof, and a basic layout sketch of the premises. - Submit and Note Form Number
After submission, note your Form Number or Registration ID. This is important for tracking your CESC electricity new connection status. - Site Inspection and Estimate
CESC will arrange a site visit and provide a cost estimate covering inspection charges, security deposit, and any additional expenses. Pay this online via the portal. - First Bill Payment
Once the connection is activated, pay your first bill using Bajaj Pay on Bajaj Finance through UPI, card, or net banking.
This step-by-step process makes it easy to apply for CESC new connection online without visiting an office.
Documents required for a CESC new connection
When you apply for CESC new connection, you need to upload specific documents based on whether the connection is for residential or commercial use. Keeping these documents ready in the required format helps speed up the approval process.
Category
Documents Required
Residential (LT-Domestic)
PAN card or Aadhaar card, valid address proof (electricity bill, gas bill, phone bill, rent agreement, or property tax receipt), ownership proof or No-Objection Certificate (NOC) from owner, layout sketch (mandatory for load above 5 kW)
Commercial (LT/MV/HT)
All residential documents plus GST registration certificate, trade licence (if applicable), fire NOC (for specific businesses), Memorandum of Association (for companies), layout or single-line diagram
File Format Guidelines- Accepted formats: PDF or JPG
- Files should be clear and legible
- Maximum file size is usually limited (commonly around 1–2 MB per document)
Ensuring correct documentation is essential for a smooth CESC electricity new connection process and timely approval.
How to track your CESC new connection application status
Tracking your CESC new connection application is simple and can be done online through the OLNC portal. Follow these steps:
- Log in to the OLNC portal
Visit cesc.co.in/olnc and log in using the email ID and credentials created during registration. - Check Application Status
Navigate to the ‘Application Status’ section and enter your Form Number / Registration ID received during submission. - View Current Status
You will see the application stage, such as:- Under Review: Application is being verified. Ensure all details are accurate.
- Inspection Scheduled: Wait for site visit by the CESC engineer.
- Estimate Issued: Review charges and make payment promptly.
- Payment Pending: Complete payment to move forward.
- Energisation Pending: Meter installation is in progress.
- Activated: Connection is live and ready for use.
Regularly checking your CESC connection online status helps you take timely action and avoid delays in approval.
How to pay CESC electricity bill after getting a connection
On the Bajaj Finance app
- Download the Bajaj Finance app from the Google Play Store or App Store and install it on your device
- Open the app, log in, or register if you are a new user
- Scroll down to the ‘Bills and recharges’ section and click on ‘Electricity’
- Select/search for your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED’, your total bill amount will be shown
- Click on ‘PROCEED TO PAY’ and choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
On the Bajaj Finance website- Go to the Bajaj Finance website
- Scroll down to the ‘Bills and recharges’ section, click on 'Electricity’
- Enter your mobile number and login with an OTP
- Select/search for your electricity provider
- Enter the requested details like Service/Consumer Number and City/Sub division code
- Click on ‘PROCEED’,
- Your total bill amount will be shown, click on ‘PROCEED TO PAY’ to choose your preferred mode of payment
- Once you have completed the transaction, you will get notified that the payment was successful
Related reads - Visit OLNC
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Recharge and Pay Bills
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Frequently asked questions
You can track your CESC new connection status by logging into the OLNC portal at cesc.co.in/olnc, going to “Application Status,” and entering your Form Number or Registration ID.
- LT (Low Tension): Used for residential and small commercial loads
- MV (Medium Voltage): Used for larger commercial establishments
- HT (High Tension): Designed for high-load industrial usage
CESC supplies electricity to Kolkata and Howrah, while WBSEDCL serves most other areas of West Bengal outside CESC’s coverage zone.
If payment fails, check whether the amount was deducted. If yes, wait for auto-reversal within a few days or contact support. You can retry payment after confirmation.
You can escalate complaints through CESC customer care, official grievance channels, or by contacting higher authorities such as regional offices if the issue remains unresolved.
