Know more about IndusInd Bank FASTag

FASTag is an electronic toll collection (ETC) mechanism operated by the National Highway Authority of India. When you have a FASTag recharge from banks like IndusInd, you can drive through toll plazas without wasting time or fuel. The money gets deducted from your linked prepaid bank account automatically using RFID (Radio-Frequency Identification) technology when you pass through the toll collection lane. If you own an IndusInd Bank FASTag, you will have to recharge and maintain a minimum balance in your account. Get your IndusInd FASTag recharge done within a few minutes on Bajaj Pay – the BBPS platform on Bajaj Finserv.

A practical electronic toll collecting system called IndusInd Bank FASTag makes it easy to navigate toll plazas all around India. This RFID-enabled tag, provided by IndusInd Bank, is attached to the windscreen of the car and allows for continuous toll collection when travelling in FASTag lanes. Recharging your FASTag account on a regular basis is necessary to keep it functioning.

There are several ways to conveniently recharge your IndusInd FASTag online. A convenient FASTag reloading platform is provided by IndusInd Bank using online banking, debit/credit cards, or UPI. To refuel, go to the IndusInd Bank FASTag portal, choose the amount to refuel, input the number from your car or FASTag account, and finish the transaction. As an alternative, you may quickly recharge while on the road with the IndusInd Bank mobile app.

Recharging your IndusInd FASTag online is a safe and effective method to guarantee that it always has enough money, avoiding waits at toll booths. You may easily manage your FASTag account from anywhere at any time with this simple approach. Consistently keeping an eye on and recharging your IndusInd Bank FASTag guarantees a hassle-free and seamless travel experience on the nation's roadways.

  • Features and benefits of using Bajaj Finserv for IndusInd Bank FASTag recharge

    • Quick and hassle-free
      With the Bajaj Finserv BBPS platform, you can recharge your IndusInd Bank FASTag quickly and effortlessly.
    • Safe and secure
      Bajaj Finserv provides a safe and secure payment platform on Bajaj Pay. Your payment details are secure with the platform’s robust security measures.
    • Multiple payment options
      Bajaj Finserv BBPS platform offers multiple payment options, including debit card, credit card, net banking, and UPI. This allows you to choose the payment method that suits you best.
    • Instant confirmation
      After making the payment, the platform immediately confirms the payment through an email and SMS.

    Pricing of IndusInd FASTag recharge

    NPCI vehicle class

    Description

    Minimum recharge amount

    Refundable security deposit

    4

    Car/Jeep/Van (VC4)

    200

    200

    5

    Light Commercial vehicle 2-Axle (VC5)

    150

    300

    7

    Bus 2-Axle (VC7)

    300

    400

    6

    Bus 3-Axle (VC8)

    300

    400

    5

    Mini-Bus (VC9)

    150

    300

    7

    Truck -2 Axle (VC10)

    300

    400

    6

    Truck -3 Axle (VC11)

    300

    500

    12

    Truck -4 Axle (VC12)

    300

    500

    12

    Truck -5 Axle (VC13)

    300

    500

    12

    Truck -6 Axle (VC14)

    300

    500

    15

    Truck Multi Axle(7 and above) (VC15)

    300

    500

    16

    Earth Moving Machinery (VC16)

    300

    500

    16

    Heavy Construction Machinery (VC17)

    300

    500

    4

    Tata Ace and similar mini light Commercial vehicle (VC20)

    200

    200


    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

    How does IndusInd Bank FASTag work

    Radio Frequency Identification (RFID) tags such as the IndusInd Bank FASTag enable automated toll payments at toll plazas all around India. When the car travels through designated FASTag lanes, sensors at toll booths can identify the tag since it is attached to the windscreen. There is no need for cash transactions because the toll money is immediately debited from the associated prepaid account or wallet. This guarantees a hassle-free travel experience in addition to time savings. An easy option for frequent travellers, IndusInd Bank FASTag is accepted at all toll plazas on both national and state roads.

    How to add IndusInd Bank FASTag in a vehicle

    Applying for an IndusInd Bank FASTag via the bank's official website, mobile app, branch, or approved point of sale is the initial step towards adding the tag on your car. After removing any moisture or debris from the windscreen of the automobile, remove the FASTag sticker's adhesive backing and gently attach it to the inside of the windscreen, behind the rearview mirror. To ensure the best possible RFID detection at toll plazas, make sure the tag is firmly affixed and correctly orientated. By connecting the tag to your prepaid account using the bank's app or website, you may activate the tag.

    List of documents required to get the IndusInd Bank FASTag

    In order to apply for an IndusInd Bank FASTag, the following paperwork must be submitted:

    • Vehicle Registration Certificate (RC): A copy of the RC serves as identification of the owner of the vehicle.
    • KYC documents: These consist of identification documents (such a driver's license, utility bill, rental agreement, or PAN card) and evidence of address (like an Aadhaar card, PAN card, passport, or identity card).
    • Passport-sized picture: A current passport-sized picture of the car's owner.
    • Application form: Filled-out FASTag application form, available online or in an IndusInd Bank branch.

    Before the FASTag is issued, these papers are required to confirm your identity and the ownership of the vehicle.

    Popular FASTag recharges from other banks

    Bajaj Finserv BBPS is one such online platform where you can recharge your FASTag seamlessly. Apart from IndusInd FASTag, you can recharge other FASTag operators such as:

    Kotak FASTag recharge

    Axis FASTag recharge

    HDFC FASTtag recharge

    Bank of Baroda FASTag recharge

    Federal Bank Fastag recharge

    Union Bank FASTag recharge

    ICICI FASTag recharge

    IDBI FASTag recharge

    SBI FASTag recharge

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Steps to recharge IndusInd Bank FASTag on the Bajaj Finserv app

To recharge your Induslnd Bank FASTag online on Bajaj Finserv, you must follow the steps below:

  1. Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your device
  2. Open the app, log in, or register if you are a new user
  3. Go to ‘BILLS AND RECHARGES’ and select ‘FASTAG RECHARGE
  4. Choose ‘INDUSIND BANK FASTAG’ as your issuer
  5. Enter your vehicle number and click on ‘PROCEED’
  6. Select a payment method from the list of available payment options such as credit cards, debit cards, and net banking
  7. After choosing your preferred payment mode, enter the requested payment details
  8. Check the details you entered and click on 'PAY NOW’

You will receive a notification from Bajaj Finserv after successful payment.

Steps to recharge IndusInd FASTag online on the Bajaj Finserv website

Following are the steps to recharge your IndusInd First Bank FASTag on the Bajaj Finserv website:

  1. Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/
  2. Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section
  3. Under the 'BILLS AND RECHARGES' section, select 'FASTAG'
  4. Choose ‘INDUSIND BANK’ as your FASTag biller from the drop-down menu
  5. Enter your vehicle number and click on 'PROCEED'
  6. Enter your recharge amount
  7. Choose your preferred payment mode and complete the payment

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1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

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Frequently asked questions

How to recharge IndusInd FASTag via UPI?

You can recharge IndusInd FASTag via UPI through the BBPS platform on Bajaj Finserv.

How can I check my IndusInd FASTag tag balance?

You can check your IndusInd Bank FASTag balance by dialling the toll-free number 18602108887.

How can I buy IndusInd Bank FASTag?

You can purchase IndusInd Bank FASTag by following these steps:

  1. Visit the official website of IndusInd Bank
  2. Choose the ‘FASTAG’ option available under the ‘EXPLORE PRODUCTS’ segment
  3. Apply for a FASTag from the menu
  4. Fill in your credentials and the required information about your four-wheeler
  5. Pay for the applied FASTag
  6. The bank will deliver your FASTag to your doorstep
How can I change my IndusInd FASTag mobile number?

You can change the mobile number linked to your IndusInd Bank FASTag by visiting the bank’s nearest branch and submitting an application. You can also update your mobile number using the bank’s internet banking facility.

How can I close my IndusInd FASTag?

You can close your IndusInd Bank FASTag by following these steps.

  1. Open the FASTag portal of IndusInd Bank
  2. Log in using your credentials
  3. Under the ‘REQUEST TYPE’ option, choose ‘CLOSURE REQUEST’
  4. Your request will be processed, followed by the deactivation of your FASTag service
Why is my IndusInd Bank FASTag blacklisted?

You cannot have a negative balance in your IndusInd Bank FASTag account. If you fail to maintain a minimum balance, your FASTag will get blacklisted.

Does Bajaj Finserv provide other recharge services apart from FASTag recharge?

Yes, Bajaj Finserv also provides other recharge services such as:

Does Bajaj Finserv provide bill payment services apart from FASTag recharge?

Yes, Bajaj Finserv also provides bill payment services such as:

How do I contact IndusInd Bank FASTag?

To apply for a FASTag, visit the nearest IndusInd Bank branch with your original KYC documents, vehicle Registration Certificate (RC) booklet, driving license, and your car. Alternatively, you can apply online through the IndusInd FASTag portal or call their customer care at 1860 210 88871.

How to block FASTag IndusInd Bank?

If you need to block your FASTag, contact the customer care center of your existing FASTag bank. Request them to block the tag and note down the block reference number for future reference. Your FASTag will stop working immediately after blocking.

How do I check my FASTag account?

You have several options:

  • MyFASTag App: Download the app and enter your vehicle number to check your balance.
  • Online: Log in to your FASTag account on the IndusInd FASTag portal.
  • SMS: You will receive SMS alerts for all transactions.
  • NHAI Customer Care: Call NHAI at 1033 for support.

What documents are needed to get IndusInd Bank FASTag?
  • Vehicle Registration Certificate (RC): A copy of your vehicle’s RC is essential for FASTag registration.
  • KYC documents: You will need to provide valid KYC documents, such as your Aadhaar card, PAN card, or passport.
  • Passport-size photograph: A recent passport-size photograph is required.
  • Vehicle owner’s proof: Proof of vehicle ownership, which can be the RC or any other relevant document.
  • Address proof: A valid address proof, such as your Aadhaar card, utility bill, or passport.
  • Bank account details: You will need to link your FASTag to your bank account.
Can I transfer my IndusInd Bank FASTag to another vehicle?

Unfortunately, you cannot transfer an IndusInd Bank FASTag from one vehicle to another. Each FASTag is linked to a specific vehicle’s registration number and cannot be used interchangeably.

What documents are required for IndusInd Bank FASTag application?

In order to apply for an IndusInd Bank FASTag, the following paperwork must be submitted:

  • Vehicle Registration Certificate (RC)
  • KYC Documents
  • Passport-sized picture
  • Application form.

Before the FASTag is issued, these papers are required to confirm your identity and the ownership of the vehicle.

Is IndusInd Bank FASTag valid at all toll plazas in India?

Yes, all toll plazas in India that are a member of the National Electronic Toll Collection (NETC) network accept IndusInd Bank FASTags. This covers every toll plaza on national highways as well as a growing quantity on state and local highways. The FASTag allows for seamless toll payments, automatically deducting the toll amount from your linked prepaid account as you move through designated FASTag lanes, ensuring a pleasant and effective travel experience.

What should I do if my IndusInd Bank FASTag is not working at toll plazas?

Make sure your IndusInd Bank FASTag account has enough money before attempting to use it at toll plazas. Make sure the tag is securely fastened to the windscreen and has not been tampered with or broken. For assistance if the problem continues, get in touch with IndusInd Bank FASTag customer care. If needed, they can swap out the tag or assist in troubleshooting the issue. To prevent delays, you might have to pay the toll in cash in the interim.

Can I transfer my IndusInd Bank FASTag to another vehicle?

The IndusInd Bank FASTag cannot be transferred to a different car. The registration number and other specifics of the vehicle for which the FASTag was issued are precisely linked to it. You will need to apply for a new FASTag for the new vehicle if you sell your old one or buy a new one. It is against the rules and subject to fines to use a FASTag on a vehicle other than the one for which it was issued.

How do I contact IndusInd Bank FASTag customer support?

The toll-free helpline number for IndusInd Bank FASTag customer assistance is 1860 267 7777. As an alternative, you can contact them by email at fastag@indusind.com if you have any questions or concerns about your FASTag. Concerns about recharge, tag functionality, and balance enquiries are just a few of the concerns that the customer service team can help with. You can also go to the closest IndusInd Bank branch for prompt assistance.

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