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Sign in with mobile number and OTP · No password needed · No branch visit
Know more about our customer portal
Your account with Bajaj Finserv is a feature-rich digital platform for any do-it-yourself (DIY) services. It helps you in managing your ongoing loans, fixed deposits and much more. It’s a one-stop-shop for any queries related to Bajaj Finserv services.
If you’re looking to use these Bajaj Finserv services for any of our products, login to your account and explore our self-service options.
- Check details of your ongoing loans, cards, or fixed deposits.
- Manage your loan repayments.
- Track insurance policies and premiums.
- Download important documents and statements.
Check pre-approved offers created just for you.
Besides these, you can also update your contact or personal details in just a few clicks by visiting our customer service portal. You can also raise your product or service-related queries online without any branch visits.
Features and benefits of our customer portal
Here are some of the major features of customer portal:
Track existing loan details
Use our online loan services to check your ongoing loan details and monitor EMI due date, outstanding balance, EMI amount, and more.Download important documents
View and download your loan or fixed deposit-related documents such as the statement of account, interest certificate, and No Dues Certificate.Manage your loan repayment
Pay an EMI in advance, part-prepay, or foreclose your loan in a few clicks by visiting our customer portal. You can also use the option of overdue payment and clear your outstanding dues easily.Update your profile details
You can change your personal and contact details such as PAN, date of birth, mobile number, and email ID without any branch visits.- Check pre-approved offers
Share your basic details and get access to exclusive offers on loans and cards created just for you.
A step-by-step guide to managing your profile details online
You can follow these steps to view or update your personal and contact details:
Step 1: Click on the ‘Sign-in’ button on this page to visit our customer portal.
Step 2: Enter your registered mobile number and submit the OTP.
Step 3: Verify your details with your date of birth and proceed.
Step 4: Go to the ‘Profile’ section and click on the ‘View Profile' option.
Step 5: Click on ‘Edit’ and proceed to enter your new details.
Step 6: Verify your details with the OTP sent to your registered mobile number to update your profile.
It takes us two business days to update your profile details in our records. Once it’s updated, you’ll also receive an SMS on your registered mobile number.
Frequently Asked Questions
Sign-In & Access
Payments & Loan Management
How to sign-in to the Bajaj Finance customer portal?
Visit the Bajaj Finance customer portal sign-in page. Enter your registered mobile number, then the OTP sent to verify. Confirm your identity by entering your date of birth. Once verified, you will be directed straight to your account dashboard with all your loan and account details visible.
What can I manage through the Bajaj Customer Portal?
How do I pay my EMI online?
Sign in to the customer portal or app, select your loan account, choose the "Pay EMI" or "Make Payment" option, and complete the transaction using net banking, UPI, or a debit card securely and quickly. Your payment is usually reflected in your account shortly after completion.
How do I clear overdue EMIs?
Sign in to the customer portal or app, select your loan account, and check the overdue amount along with any bounce or penalty charges applied. Clear the total outstanding amount using net banking, UPI, or a debit card as soon as possible to avoid further charges.
Can I part-prepay my loan through the portal?
Yes. Sign in to the customer portal or app, select your loan account, choose the part-prepayment option, enter the amount, and review any applicable charges before confirming. This reduces your outstanding principal, lowering either your EMI amount or your remaining loan tenure accordingly and effectively.
Can I foreclose my loan online?
Yes, in most cases. Sign in to the customer portal or app, select your loan account, and check for a foreclosure or full repayment option available there. You may also need to contact customer support to confirm the exact process, timeline, and any applicable charges.
How do I download my loan statement?
Sign in to the customer portal or app using your registered mobile number and OTP. Go to the "Service" section, select your relevant loan account, then choose "Statement of Account" under Quick Actions, to download it instantly as a complete, downloadable PDF file for you.
How do corporate customers sign in?
Corporate or non-individual customers can sign in using their registered email ID along with the OTP sent to verify identity, rather than a mobile number alone. This option accommodates business accounts that may not have an individual's personal mobile number registered with them at all.
How do NRI customers sign in?
NRI customers can sign in to the customer portal using their registered email ID and OTP, since they may not always have an Indian mobile number for verification purposes here. This makes it much easier for NRIs to manage their accounts conveniently from outside India.
What if my registered mobile number has changed?
If your registered mobile number has changed and you still have access to the old number, update it through Manage Profile in the portal or app using OTP verification. If you have lost access entirely, you will need to visit a branch in person instead.
What if my My Account gets locked?
This can happen after multiple incorrect login attempts, usually as a security measure to protect your account and personal details from misuse. Wait for some time before trying again, or contact Bajaj Finance customer support directly for help verifying your identity and unlocking your account.
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While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.
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