Introduction to the customer portal

The Bajaj Finserv customer portal is a feature-rich customer service platform. It simplifies online transactions and gives you a holistic view of your relationship with Bajaj Finserv.

Its features and offerings are beneficial in multiple ways. For example, you can:

  • Check loan details
  • Monitor EMI payments
  • Track insurance policies and premiums
  • Download important documents and statements

Besides these, you can also update contact or personal details through the customer portal in no time. Moreover, you can also check special pre-approved offers available to you.

Features and benefits

The major features and associated benefits of the Bajaj Finserv customer portal include:

  • Track existing loan details

Users can check active loan accounts and monitor the details from up close. The ease of tracking loan details helps to identify mismatches and helps to keep track of outstanding payments.

  • Download crucial documents

You can easily download crucial statements and documents through the Bajaj customer portal in no time. The portal allows customers to view and download important documents such as:

  • Loan account statement
  • Interest certificate
  • No Objection Certificate or NOC/ No Dues Certificate or NDC
  • Scanned documents

Generally, these documents serve as evidence in completing multiple official formalities. They also maintain a record for future reference.

  • Initiate loan foreclosure or pay missed EMIs

Through the Bajaj Finserv customer portal, you can easily pay missed EMIs and help avoid additional penalties. The customer service portal also facilitates the initiation of loan foreclosure or part-prepayment of active loans.

  • Update contact details

With the Experia portal, you can readily update your personal details such as name, residential address or registered mobile and email ID in just a few steps. The prompt service will help us update your new details and share the latest details with you in no time.

  • Check pre-approved offers

You can also check pre-approved offers that are tailored just for you through the Bajaj Finserv customer portal. Share basic details such as your name and mobile number to instantly access exclusive offers on financial products such as personal loans and business loans.

Steps to view and update contact details online

Follow these steps to update your contact details:

  1. 1 Visit the Bajaj Finserv customer login page
  2. 2 Login using a combination of your Customer ID and password or mobile number and an OTP
  3. 3 Navigate to ‘My Profile’
  4. 4 Select the option’ Update contact details.’ You can view your existing details there
  5. 5 Click on ‘Edit Details’ to add new details
  6. 6 Enter a new number and confirm it

Frequently asked questions

How to log into the Bajaj Finserv customer care portal?

Login to the Bajaj Finserv customer care portal by following these easy steps:

Step 1: Visit the Bajaj Experia portal’s official login page by clicking ‘Login Now’ above

Step 2: Enter your registered email ID, mobile number or customer ID

Step 3: Select either the password or OTP option

Step 4: Click on either ‘Next’ or ‘Generate OTP’

Step 5: Feed relevant details to log in

How to access your Bajaj Finserv loan details?

Access your existing Bajaj Finserv loan details without any hassle by following these steps:

Step 1: Navigate to Bajaj Finserv customer portal’s login page

Step 2: Enter your registered mobile number, email ID or customer ID

Step 3: Go to ‘My Relations’

Step 4: Click on ‘Active Relations’

Step 5: Select the loan details you wish to view

Conversely, you can check Bajaj Finserv loan detail through the Bajaj Finserv app. We have a dedicated service team that can be reached on +91-8698010101.

What are the ways to log into the Bajaj Experia customer portal?

You can log into the Bajaj Experia customer portal through any of these ways:

  • Customer ID
  • Registered mobile number
  • Registered email ID
  • Google account
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