Introduction to the customer portal
The Bajaj Finserv customer portal is a feature-rich customer service platform. It simplifies online transactions and gives you a holistic view of your relationship with Bajaj Finserv.
Its features and offerings are beneficial in multiple ways. For example, you can:
- Check loan details
- Monitor EMI payments
- Track insurance policies and premiums
- Download important documents and statements
Besides these, you can also update contact or personal details through the customer portal in no time. Moreover, you can also check special pre-approved offers available to you.
Features and benefits
The major features and associated benefits of the Bajaj Finserv customer portal include:
- Track existing loan details
Users can check active loan accounts and monitor the details using our customer portal. This also helps in identifying mismatches and allows you to track outstanding payments.
- Download crucial documents
You can easily download crucial statements and documents through the Bajaj customer portal in no time. The portal allows customers to view and download important documents such as:
- Loan account statement
- Interest certificate
- No Objection Certificate or NOC/ No Dues Certificate or NDC
- Scanned documents
Generally, these documents serve as evidence in completing multiple official formalities. They also maintain a record for future reference.
- Initiate loan foreclosure or pay missed EMIs
Through the Bajaj Finserv customer portal, you can easily pay missed EMIs and help avoid additional penalties. The customer service portal also facilitates the initiation of loan foreclosure or part-prepayment of active loans.
- Update contact details
With the My Account portal, you can readily update your personal details such as name, residential address or registered mobile and email ID in just a few steps. The prompt service will help us update your new details and share the latest details with you in no time.
- Check pre-approved offers
You can also check pre-approved offers that are tailored just for you through the Bajaj Finserv customer portal. Share basic details such as your name and mobile number to instantly access exclusive offers on financial products such as personal loans and business loans.
Steps to view and update contact details online
Follow these steps to update your contact details:
- 1 Visit the Bajaj Finserv customer login page
- 2 Login using a combination of your Customer ID and password or mobile number and an OTP
- 3 Navigate to ‘My Profile’
- 4 Select the option’ Update contact details.’ You can view your existing details there
- 5 Click on ‘Edit Details’ to add new details
- 6 Enter a new number and confirm it
Frequently asked questions
Login to the Bajaj Finserv customer care portal by following these easy steps:
Step 1: Visit the Bajaj My Account portal’s official login page by clicking ‘Login Now’ above
Step 2: Enter your registered email ID, mobile number or customer ID
Step 3: Select either the password or OTP option
Step 4: Click on either ‘Next’ or ‘Generate OTP’
Step 5: Feed relevant details to log in
Access your existing Bajaj Finserv loan details without any hassle by following these steps:
Step 1: Navigate to Bajaj Finserv customer portal’s login page
Step 2: Enter your registered mobile number, email ID or customer ID
Step 3: Go to ‘My Relations’
Step 4: Click on ‘Active Relations’
Step 5: Select the loan details you wish to view
Conversely, you can check Bajaj Finserv loan detail through the Bajaj Finserv app. We have a dedicated service team that can be reached on +91-8698010101.
You can log into the Bajaj My Account customer portal through any of these ways:
- Customer ID
- Registered mobile number
- Registered email ID
- Google account