Manage your loan details
Every loan you take from Bajaj Finserv is assigned a unique number called the loan account number (LAN). Your LAN serves as an identifier and helps you keep track of your loan details. This includes its status (active or closed), the count of EMIs repaid, and the outstanding amount and many other important information regarding your loan account.
-
View your loan details
You can check your loan details with service portal in by following these simple steps:
- Click on the ‘Sign-in’ button.
- Enter your mobile number and the OTP to sign-in.
- Verify your details with your date of birth and proceed.
- Once you have successfully logged in, go to ‘Service’
- Click on ‘Relations’
- Select your loan account number
View details such as EMI amount, due dates and more.
You can find all your loan details by clicking on the ‘Check your loan details’ option below. The loan details page provides comprehensive information about your loan, including the start and end dates, interest rate, EMI payment details such as due amount and due dates, total outstanding balance, applicable fees, and charges.
Additionally, you can manage various aspects of your loan account, such as making payments, updating your bank account, or checking your refund status.
You can also access bank account details, insurance information (if applicable), and view documents and statements related to your loan.
-
When you borrow a loan, it’s important to track your loan details. This will help you manage your loan and plan your finances better. You can check your ongoing Bajaj Finance loan details such as, the total number of EMIs paid, next EMI due date and more.
You can access all these details by visiting the ‘Service’ section. All you have to do is select your loan account from ‘Relations’ and find all your loan details.
-
Check your loan account
Use your mobile number and the OTP to sign-in to our customer portal.
Frequently asked questions
If you’ve opted for a loan from Bajaj Finance, you can check details online by following these simple steps.
- Click on the ‘Check your loan details’ given below.
- Enter your registered mobile number and the OTP to sign-in.
- Verify your details by entering your date of birth and proceed.
- Once you have successfully logged in, go to ‘Service’
- Click on ‘Relations’
- Select your loan account number
View details such as EMI amount, due dates, and more.
Part-prepaying your loan might help you in reducing your EMI amount or loan tenure. However, in case you’ve opted for our Flexi Loan variants, you can reduce your EMI if you’re part-prepaying your loan. However, in the case of a Term Loan, you can choose to either reduce your EMI or the loan tenure.
You can refer to the Repayment Schedule or Statement of Account (SOA) to check your updated loan details after making a part-prepayment. Please note that it takes up to 24 hours for the amount to get adjusted towards your loan.
To check your part-prepayment details, please follow these steps:
- Go to ‘Relations’ and select your loan account
- Click on 'View Statements'
- You can now download and view the Statement of Account
No, you cannot check detailed loan information without logging in. For security and privacy, Bajaj Finserv requires you to sign in using your registered mobile number or credentials via the Customer Portal or app to access loan details like EMI schedules, outstanding amounts, and repayment history.
To update your personal details, log in to the Bajaj Finserv Customer Portal or app, navigate to the ‘My Profile’ section, and select the details you wish to change. You may need to submit valid documents for verification. Alternatively, you can contact customer support for assistance.
If your closed loan still appears active, it may be due to a system delay in updating records. It typically takes a few working days post-closure. Ensure all dues are cleared and check for any pending foreclosure documentation. Contact customer care with proof of closure if the issue persists.
You can view the interest rate in your loan agreement or by logging into the Bajaj Finserv Customer Portal or app. Navigate to the ‘Loan Details’ section where you’ll find your applicable interest rate, EMI schedule, principal outstanding, and total repayment amount clearly mentioned.
To add a nominee, log in to the Bajaj Finserv Customer Portal or app, go to ‘Nominee Details’ under your loan profile, and enter the required information. Submit any necessary supporting documents, if prompted. For help, you can also reach out to customer care or visit the nearest branch.
If your EMI payments aren't reflecting, check your bank statement for successful debit. If the payment was deducted, raise a service request via the Customer Portal or app and upload the proof of payment. You may also call customer care for immediate assistance and rectification of the issue.
Loan details on the Bajaj Finserv Customer Portal and app are typically updated within 24–48 hours of any transaction. EMI payments, part-prepayments, or changes in personal information are reflected once processed. For real-time updates or discrepancies, it’s advisable to contact customer care for confirmation.
