Contact Bajaj Finserv Customer Care
If you are a new customer looking for information about the Bajaj Finserv Personal Loan, or if you would like to contact us, you can:
- Visit any of our branches
- Dial 8698010101
If you are an existing customer, click here to reach us.
Get information via SMS
Existing customers can get updates by sending the following SMS:
SMS (KEYWORD) to 9227564444
The list of keywords is as follows:
- To receive the download URL for the mobile app: APP
- To know the username and password for our customer portal, My Account: EXPERIA
- To know your 4-digit EMI Network Card PIN: PIN
- To get your statement of account (SOA): SOA
- To get a No Objection Certificate (NOC) on loan closure: NOC
Your mobile number should be registered with us to use this facility. Standard SMS charges apply.
Get information online or offline
If you are an existing customer, you can visit our customer portal, My Account and follow these steps:
- Log in using your user ID and password
- Access all your loan details
- Manage your loans
- View special offers
Existing customers can also visit the nearest Bajaj Finserv branch to:
- Change mode of payment (swapping)
- Purchase/ cancel insurance policies
- Foreclose loans
- Seek refunds
