Manage your Health EMI Network Card in My Account

Manage your Health EMI Network Card

Track your Health EMI Network Card in our customer portal

The Bajaj Finserv Health EMI Network Card is a unique way of financing that allows you to convert the payments of your medical and healthcare expenses into monthly instalments. This card helps you manage your medical expenses, such as hospitalisation, surgery, medication, and lab testing.

If you have a Health EMI Network Card and want to check its details, download related documents, you can head to My Account – Bajaj Finance customer portal.

Sign-in to use these features on the go:

  • Card details

    Card details

    Track your card status, pre-approved loan limit, validity, and more.

  • Activate your card

    Activate your card

    Register your mandate in an easy online process to activate your card.

  • Statement of account

    Statement of account

    Download the statement of account and other related documents in just a few clicks.

  • Block or unblock your card

    Block or unblock your card

    Visit our customer portal and block or unblock your card easily.

View your Health EMI Network Card details

Your Health EMI Network Card is 100% digital. You can access your card details such as its status, validity, total approved loan limit, and available loan limit by visiting My Account.

  • Check your Health EMI Network Card details

    Check your Health EMI Network Card details

    You can follow these simple steps to view your card details.

    • Click on the ‘Sign-in’ button on this page to visit our customer portal.
    • Enter your registered mobile number, and date of birth, and submit the OTP to sign-in.
    • Select your Health EMI Network Card from the ‘My Relations’ section.
    • Find details such as card status, validity, the total approved loan limit, and more.


    Alternatively, you can also click on the ‘Check your Health EMI Network Card details’ option below to sign-in to My Account. Once signed-in, you can select your card from the ‘My Relations’ section and find the details.

    Check your Health EMI Network Card details

  • You can check your card status whether it is blocked or active by visiting our customer portal – My Account.

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  • Check the status of your Health EMI Network Card

    Sign-in to our customer portal to find out if your card is blocked or active.

Activate your Health EMI Network Card

Activating your Health EMI Network Card is an end-to-end digital process. You can activate it by registering your mandate online. Once your mandate is registered, you can use your card at any of our partner hospitals and wellness centres.

However, every time you make a transaction using your Health EMI Network Card, a new loan account is created. You can access all your loan accounts in one place by visiting our customer portal – My Account.

  • A step-by-step guide to activating your Health EMI Network Card

    A step-by-step guide to activating your Health EMI Network Card

    You can follow these simple steps for Health EMI Network Card activation.

    • Visit our customer portal by clicking on the ‘Sign-in’ button on this page.
    • Enter your registered mobile number, and date of birth, and submit the OTP to sign-in.
    • Select the card you want to activate from the ‘My Relations’ section.
    • Click on ‘Register Now’ and proceed to complete your mandate registration.


    Alternatively, you can register your mandate by clicking on the ‘Activate your Health EMI Network Card’ option below. You will be asked to sign-in to our customer portal. Once signed-in, you can select the Health EMI Network Card and register the mandate to activate it.

    Activate your Health EMI Network Card

  • You can check your card details and download related documents by visiting My Account. Click on the respective link at the top of this page to know more.

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Download your Health EMI Network Card statement

Your statement of account is a detailed summary of all the transactions you made using your Health EMI Network Card. You can download your statement of account and other related documents by visiting our customer portal – My Account.

  • A step-by-step guide to downloading your statement of account

    A step-by-step guide to downloading your statement of account

    • Go to our customer portal by clicking the ‘Sign-in’ button on this page.
    • Sign-in with your registered mobile number, date of birth, and OTP.
    • Select the loan account for which you want to download the account statement.
    • Click on the ‘Statement of Account’ to download it.


    You can also click on the ‘Download your statement of account’ option below to visit My Account. You will be asked to sign-in, select your card, and proceed to view and download your account statement.

    Download your statement of account

Get in touch with us

In case of a query or a concern, you can reach out to us in one of the following ways:

  • For online assistance, visit our Help and Support section
  • In case of fraud complaints, please contact our helpline number on +91 8698010101 
  • You can download our app from Play Store/ App Store to connect with us.
  • Find our branch nearest to your location and get your queries resolved.
  • You can connect with us by visiting our ‘Reach Us’ page

Block or unblock your Health EMI Network Card

Your Health EMI Network Card is a great way to manage your medical expenses that are typically not covered by your insurance policy. However, there might be a situation where you do not wish to use your card for a while. In such a scenario, blocking your Health EMI Network Card helps you prevent any misuse of your card.

You can block your card easily by visiting our customer portal – My Account. However, if you wish to use your card again, you can unblock it in just a few steps on our customer portal.

Please note that if your Health EMI Network Card is blocked due to non-payment of your EMIs or dues or a low CIBIL Score, it will get unblocked once you clear your dues or your credit score improves and meets our internal policies. You will receive an SMS on your registered mobile number informing you about the change in the status of your card.

  • Block your Bajaj Finserv Health EMI Network Card

    Block your Bajaj Finserv Health EMI Network Card

    • Click on the ‘Sign-in’ button on this page to visit My Account.
    • Enter the registered mobile number and date of birth, and submit the OTP to sign-in.
    • Select your Health EMI Network Card from the ‘My Relations’ section.
    • Click on the ‘Block Card’ option within the ‘Quick Actions’ section.
    • Enter a reason for blocking your card and then proceed.


    You can also click on the ‘Block your Health EMI Network Card’ option below to visit our customer portal. You will be asked to sign-in. You can then select your card from the ‘My Relations’ section, click on ‘Block Card’ within ‘Quick Actions’ and proceed to block your card.

    Block your Health EMI Network Card

How to unblock your Health EMI Network Card

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Unblock your Bajaj Finserv Health EMI Network Card

  • Visit our customer portal by clicking on the ‘Sign-in’ button on this page.
  • Enter the registered mobile number and date of birth, and submit the OTP to sign-in.
  • Select your Health EMI Network Card from the ‘My Relations’ section.
  • Click on the ‘Unblock Card’ option within the ‘Quick Actions’ section.
  • Verify your details with the OTP sent to your registered mobile number.

You can also click on the ‘Unblock your Health EMI Network Card’ option below to sign-in to our customer portal. Once signed-in, select your card from the ‘My Relations’ section, click on ‘Unblock Card’ within ‘Quick Actions’ and proceed. You will get a notification on your screen once your card is unblocked.

Unblock your Health EMI Network Card

Nominal application fee

Bajaj Finserv Health EMI Network Card comes in two variants – Gold and Platinum. One-time application fee is charged based on what variant you choose. Click here to view the complete list of related fees and charges.

Frequently asked questions

Where can I use my Bajaj Finserv Health EMI Network Card?

You can use your Health EMI Network Card at any of our 1500+ partner hospitals and cosmetic care centres. You can use this card to convert your healthcare expenses into monthly instalments.

Locate a partner hospital

Can I use my Bajaj Finserv Health EMI Network Card for shopping?

You can use your Health EMI Network Card if you are purchasing medicines or paying bills for hospitals or clinics. Apart from these purchases, you will not be able to use your Health EMI Network Card for shopping.

Check your card details

Can I use my Bajaj Finserv Health EMI Network Card as a credit card?

Your Health EMI Network Card is not a credit card. However, you can use this card to repay medical expenses such as hospital bills, medical bills and lab bills by converting them into EMIs.

Can I transfer my Bajaj Finserv Health EMI Card to family members or relatives?

You cannot transfer this card to your family member or relatives. However, you can use this card for any of your family members. You can use the Health EMI Network Card to pay hospital/ pharmacy/ clinic bills for yourself and your family members. Hence, you do not need to carry multiple cards.

Can I get an add-on Bajaj Finserv Health EMI Network Card for my spouse?

At present, we do not offer any such facility. However, all your family members can use the same card for their healthcare expenses.

Under what circumstances can my Bajaj Finserv Health EMI Network Card get blocked?

Your Health EMI Network Card can get blocked in line with our credit policy. Several factors determine this, such as:

  • If you have a low CIBIL Score
  • In case you failed to repay your due EMIs or your EMI get bounced.
  • If your payment record is inconsistent.
  • If we observe any suspicious or fraudulent activities on your card.

As a quarterly practice, we also review your available card limit and make changes (either increase or decrease) if needed. In case your card is blocked due to any of the above reason, you will receive an SMS on your registered mobile number confirming the same.

If your card is blocked, you can view the reason for this and the criteria to unblock it in a few simple steps:

  • Click on the ‘Check your card status’ option below to go to our customer portal – My Account.
  • Sign-in with your registered mobile number and date of birth and submit the OTP.
  • Select the Health EMI Network Card from the ‘My Relations’ section.
  • Find the details, such as the status of your card, reason and criteria to unblock your card if it is blocked.

Check your card status

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