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Understanding your gold loan account details
Track your gold loan account on our service portal
Bajaj Finance Limited offers a loan against your gold jewellery that comes with simple eligibility criteria and minimal documents.
If you have a gold loan and are looking for more information about your ongoing loan, you can visit our service portal. Sign-in to explore a host of self-service options on the go.
Check loan details
View details of your pledged gold jewellery, maturity date, the total amount due and more.
Download statement
Get the statement of account and other documents without any branch visits.
Manage payment
Make interest payments or part-prepay your loan in a few clicks.
Renew your loan
Extend the loan tenure of your ongoing gold loan in a hassle-free online process.
Get a top-up loan
Apply for a top-up loan and get extra funds with ease.
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Frequently Asked Questions
Loan Account
Statements & Services
How can I find out the next interest payment date for my gold loan?
You can view the due date for your next interest payment by following these simple steps:
- Click on the ‘View your loan details’ option to go to our customer portal.
- Sign-in with your registered mobile number and an OTP.
- Verify your details with the date of birth and proceed.
- Select the loan account number from the ‘Relations’ section.
- Find details such as due date, outstanding loan amount, and more.
How can I check my Bajaj Finance gold loan account number online?
Sign in to the Bajaj Finance customer portal or app using your registered mobile number and OTP. Go to the "Service" section, select your gold loan account under "Your Relations," and view your loan account number along with other loan details clearly displayed on screen.
How do I check my gold loan outstanding amount online?
Yes. Sign in to the Bajaj Finance customer portal or app, select your gold loan account, and check the outstanding amount shown clearly under your loan details section. This figure updates regularly as your interest payments or repayments are processed and confirmed successfully each time.
Can I download my Bajaj Finance gold loan statement online?
Sign in to the Bajaj Finance customer portal or app using your registered mobile number and OTP. Go to the "Service" section, select your gold loan account, then choose "Statement of Account" under Quick Actions to download it instantly as a full, downloadable PDF file.
Are there any charges applicable on renewal?
When you renew your ongoing gold loan, you need to pay the stamp duty charged as per your respective state laws. Apart from this, you have to also pay processing fees while renewing your gold loan.
What is a top-up loan and what are the charges I need to pay to avail of this service?
If your loan eligibility is more than your current outstanding amount with Bajaj Finance Limited, you can get the balance amount as a top-up loan.
You need to pay only the stamp duty charges as per your respective state laws and the processing fee while applying for a top-up.
When do I get my top-up loan amount?
You’ll receive your top-up loan amount in your registered bank account within one business day of your request submission.
Why am I unable to foreclose my gold loan online?
When you decide to foreclose your gold loan, you can make an online payment. However, you can’t pay the entire outstanding loan amount as some balance amount remains unpaid. This balance amount can only be paid at your gold loan branch.
Since you need to pay a certain part of the outstanding amount at our branch, therefore you can’t close the loan online.
Please note that you can foreclose your gold loan anytime without paying any additional charges. However, if you close the loan within seven days of booking, you have to pay the interest amount for minimum seven days.
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