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Find a branch near you
Visit our nearest branch to raise your service queries, apply for a loan or invest in a fixed deposit.
All about Bajaj Finserv services
My Account – our customer portal is a one-stop-shop for all Bajaj Finserv services. You can manage your ongoing loans, investments, and insurance by visiting our customer portal.
Read our service guides and learn how to use online Bajaj Finserv services to manage your ongoing relationships.
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Loan services
Know how to use our self-service options such as downloading the loan statement, checking details, and making payments.
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Investment services
Learn how to use our FD and SDP services such as downloading the interest certificate, renewing your deposit and more.
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Insurance services
Read our service guide to learn how to manage your ongoing insurance policies and make the most of our self-service options.
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Card services
Learn how to manage your Insta EMI Card, Health EMI Network Card and more. Know more about checking its details, downloading documents and more.
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Raise a service request
Raise a request with us if there is any product or service-related queries and get online assistance from our customer care representative.
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Mandate services
Register an e-mandate for your Insta EMI Card. Learn how to change bank account details for your ongoing loans and SDPs.
Frequently asked questions
You can update your mobile number registered in our records by visiting a Bajaj Finserv branch near your present location. Our representative at the branch will help you update your number.
The Bajaj Finserv Insta EMI Card is a 100% digital card. We do not issue a physical copy of the card. You can access your Insta EMI Card online by visiting our customer portal – My Account and following these simple steps:
- Click on the ‘Access my Insta EMI Card’ text below to visit our customer portal.
- Enter your registered mobile number and submit the OTP to sign-in.
- Verify your details by entering your date of birth.
- Select your Insta EMI Card from the ‘My Relations’ section.
You can view your card details, active status, available limit and other important information with ease.
Our two Flexi loan variants - Flexi Term and Flexi Hybrid – come with several benefits such as flexible tenures, unlimited withdrawals, and easy part-prepayments. The annual maintenance charge is a nominal fee charged on your loan to extend these benefits to you.
Check out the complete list of fees and charges
You are charged a nominal annual fee against your Insta EMI Card if you do not avail of a loan for a period of 12 months (preceding year).
Check the fees and charges applicable
You can download your personal loan statement of account by visiting our customer portal - My Account and following these simple steps:
- Click on the ‘Download your loan statement’ text below to go to our customer portal.
- Enter your registered mobile number and submit the OTP to sign-in.
- Verify your details with your date of birth and proceed.
- Select the loan account number for which you wish to download the statement.
- Click on ‘Statement of Account’ to download it.
If your Insta EMI Card is blocked due to our internal policy such as a low CIBIL Score or due to overdue EMIs, you cannot unblock it online. It will be unblocked once you meet our eligibility criteria.
If you have voluntarily blocked your Insta EMI Card and want to use it again, you can follow these steps to unblock it:
- Click on the ‘Unblock your Insta EMI Card’ option below to go to our customer portal.
- Enter the registered mobile number and submit the OTP to sign-in.
- Verify your details using your date of birth and proceed.
- Select your Insta EMI Card from the ‘My Relations’ section.
- Click on ‘Unblock Card’ from the ‘Quick Actions’ section.
- Verify your details with the OTP sent to your registered mobile number.
You can apply for a TDS waiver by submitting Form 15 G/ H by following these simple steps:
- Click on the ‘Apply for a TDS waiver’ option below to visit My Account.
- Sign-in with your registered mobile number and the OTP.
- Enter your date of birth and proceed.
- Select your FD from the ‘My Relations’ section.
- Click on ‘Submit Form 15 G/ H’ from the ‘Quick Actions’ section.
- Verify your details with the OTP and proceed with the submission of Form 15 G/H.
Corporate customers can use their mobile number or email ID, and their date of incorporation to sign in. You will be asked to submit an OTP to sign-in to our customer portal.
Once you enter your basic details and submit an OTP to sign-in, you will receive a message on your screen displaying all your customer IDs. Please select the customer ID of your preference and proceed to sign-in.
If you’ve invested in Bajaj Finance Fixed Deposit and you wish to renew it, you can use our online FD renewal service. Our digital customer portal – My Account eliminates the hassles of branch visits and allows you to renew your FD in a few simple steps.
- Click on the ‘Renew your FD’ text below to visit our customer portal – My Account
- Enter your registered mobile number and the OTP to sign-in
- Verify your details with your date of birth and proceed
- Select your FD from the ‘My Relations’ section
- Click on the ‘Renew FD’ option within ‘Quick Actions’
- Check your existing FD details and proceed
- Select the renewal plan from the available options
- Verify your details with the OTP sent to your registered mobile number
If you’ve borrowed a loan from Bajaj Finance, you can use a host of DIY (do it yourself) services and manage your loan easily without any branch visits. These services include checking loan details, downloading documents, making payments, and more. You can explore these loan services by visiting our customer portal – My Account.
Bajaj Finance offers a host of investment products such as fixed deposit (FD) and Systematic Deposit Plans (SDPs). If you’ve invested in either of these products, you can easily manage them with our digital investment services. Our feature-rich customer portal – My Account offers a host of self-service options such as managing nominee details, downloading documents, and more.
Bajaj Finance offers a host of online services on the customer portal – My Account. If you have opted for our product, you can use online services and manage your loans, deposits and more easily.