Secure Payment Methods to Avoid Cyber Fraud Online

Cybercrime is perpetrated in a number of ways and staying vigilant is imperative to prevent them

Protecting your identity and financial information by taking basic measures is significant
Know about the safest ways to prevent cybercrime that can help you save your money.

Most of us conduct all our transactions online. From banking and financial transactions to grocery shopping, investing and even paying bills – we carry out most of our work from a trusted computer or a mobile device. This, however, has led to a rise in the number of cybercrimes registered in the country. To stay protected, it is important to know what is cybercrime and learn the basics of preventing them.

Any crime that is propagated through digital media, the internet, etc., is called a cybercrime. Cybercrimes could range from pranks and online bullying to the more serious ones. The most common, by far, are financial scams and frauds, and identity theft.

Some of the most common thefts that internet users report include –

Receiving emails, calls, and text messages, that prompt users to share financial and personal information which is later used to defraud them
Virus attacks and hacking attempts that steal identity, account details, and financial information
Password theft, credit/debit card details theft which is subsequently sold to fraudsters
Fake websites that prompt you to make payments against a false promise of services/goods

Use a Secure Device: The computer and mobile device you use to transact online should be secure. Update your anti-virus and firewall software. Do not use public computers or open networks (public Wi-Fi hotspots) to access your digital financial accounts. Download applications only from trusted sources to avoid virus attacks.
Use Strong Passwords: Pay close attention to your online credentials. Do not use the same login id or password for all your accounts. Do not use commonly known details or names in your password. Use a strong alphanumeric string with caps and special characters in between. Change your passwords periodically.
Do Not Share Personal/Financial Details : Trusted financial institutions, banks, and NBFCs such as Bajaj Finserv will never ask you to share your account number, credit/debit card numbers, OTP, CVV, and other secure information. Do not fall for scam calls or emails that prompt you to reveal such information and put your financial security in risk.
Judicious Use of Social Media: Social media is a great place to connect with brands, raise complaints, and find a resolution. You must, however, be judicious when it comes to clicking on advertisements that promise "too-good-to-be-true" offers or prompt you to share your personal data. These could be created by scammers and could lead to cybercrimes.
Redressal Options: Despite all the precautions, if you happen to fall victim to a cybercrime, you must be aware of all the redressal options. It is important to block your account/credit/debit card and protect yourself from further loss. Lodge a complaint with the cybercrime portal and your local police station.

Awareness and protective measures are the best way to stay safe and conduct digital transactions.

Savdhaan Rahein. Safe Rahein.

Frequently asked questions

Overview

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What is cybercrime?

Cybercrime refers to illegal activity carried out using computers, mobile devices, or the internet. It includes online fraud, identity theft, hacking, and scams that target personal and financial information.

What are the most common types of cybercrimes?

The most common cybercrimes by far are financial scams, frauds, and identity theft. As more people use digital platforms for banking, shopping, and daily tasks, scammers exploit these habits through deceptive messages, fake websites, and malicious software.

Why is it important to understand how cybercrime works?

Understanding how cyber fraud works helps you recognise red flags early. Simple actions like checking URLs or avoiding unknown links can prevent major financial or identity-based damage.

What information do cyber criminals target?

Cybercriminals often aim to steal login credentials, card details, OTPs, or identity documents. Once accessed, this information can be misused quickly.

What are common cyber threats faced by users?

Users often report phishing messages, fake calls asking for bank details, and counterfeit websites. Malware attacks and identity theft are also increasingly common.

What happens during a virus or hacking attack?

During virus attacks and hacking attempts, cybercriminals steal your identity, account details, and sensitive financial information.

How do fake websites trick me into losing money?

Fake websites trick you by prompting you to make payments against a false promise of providing services or goods.

How do fraudsters misuse emails, SMS, or calls?

Scammers pretend to be bank officials or service providers. They create urgency to collect sensitive details, which can then be used for unauthorised transactions.

How can I make my device secure for online transactions?

To ensure the computer or mobile device you use is secure, you should:

Update your anti-virus and firewall software.
Download applications only from trusted sources to avoid virus attacks.
Never use public Wi‑Fi or computers to access your digital financial accounts.

How do strong passwords help protect me?

Using unique, complex passwords makes it harder for criminals to access your accounts. Updating passwords regularly reduces vulnerability.

Should I share my financial details if an institution asks?

No. Trusted financial institutions, banks, and NBFCs such as Bajaj Finserv will never ask you to share your account number, credit/debit card numbers, OTP, or CVV. Do not fall for scam calls or emails prompting you to reveal this information.

How can I safely use social media platforms?

Be cautious of ads offering unrealistic discounts or asking for sensitive information. Avoid clicking on unknown links or responding to unverified pages.

What should I do if I fall for cyber fraud?

Immediately block your card or account using official banking channels. Quick action reduces the risk of further misuse.

Where can I report cybercrime in India?

You can file a complaint on the National Cyber Crime Reporting Portal. Local police stations also accept cybercrime FIRs.

Why is documentation important when reporting fraud?

Screenshots, emails, and transaction details help authorities investigate effectively. Clear evidence also speeds up resolution and follow-up.

Can I receive support after a cybercrime incident?

Yes. Banks provide helplines to assist with blocking accounts and securing access. Cybercrime portals and police departments also guide victims with the next steps.

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