Key Takeaways
- Fraudsters often use a common method of creating fake websites to lure unsuspecting victims
- Fraudsters misusing reputed brand names are on the rise
- How do these fake website scams work?
- Tips to stay safe
We live in an era in which everything- from shopping to banking happens online. Application for personal, automobile, home loan, etc. is also easily made online through websites of banks and other trusted NBFCs such as Bajaj Finance. This boon of convenience, powered by the internet, however, exposes us and makes us vulnerable to various scams and loan frauds in India. These phishing and vishing scams are used to gain access to your phone number, EMI network card, credit card, and bank account details. These can then be misused to your disadvantage. Exercising caution and using basic safety protocols can prevent you from becoming a victim of these malicious attacks.
Fake Loan Websites
One of the common tricks used by scammers to lure unsuspecting victims is to get them to visit a fake website and enter details. But how do they do it?
It is quite common for us to receive or come across advertisements on social media that offer no or low-interest loans and/ or attractive offers like no documentation. Unsuspecting loan seekers click the link provided and they are taken to a website that looks very much like the Bajaj Finance website. Here they are prompted to enter their phone number and other financial information. They expect a loan approval, instead, their EMI network card or credit card is used for shopping by fraudsters or their account is hacked and money transferred.
How does the fake website scam work?
Bajaj Finserv is a much-trusted NBFC and a leading lender in India. Our website www.bajajfinserv.in provides easy access to our range of services and also provides information to prospective loan seekers. Fraudsters intending to bait unsuspecting loan seekers often create fake websites that resemble the Bajaj Finserv website and use domain names such as www.bajafinserv.in or www.bajajfinnace.com. Can you spot the difference www.bajajfinance.in and www.bajajfinnace.com?
As a loan seeker, if you now search for Bajaj Loans on Google or click on an SMS you have received or a social media advertisement, you could be routed to one of these fake websites. If you look closely, you will realize that the website address is misspelled. You will now be prompted to enter your financial and personal information and this is used to defraud you.
How to stay safe?
- Do not rely on Google or other search engines to find out the web address of Bajaj Finance. Reach out to us through https://www.bajajfinserv.in/reach-us
- Check the website URL or web link for spelling errors and scan the site carefully to check for authenticity
- Do not share financial details, mobile numbers, or other personal information with unverified accounts on the internet
- Do not make any advance payment for loan processing. Bajaj Finance or its representatives never asks for any advance fees for loan processing
- Do not click on suspicious-looking or unverified links
- Look for https:// instead of https:// in the web link
- If you are an existing Bajaj Finance customer, keep your details updated, so that we can reach you in case we find any suspicious activity on your account
- If you think you have fallen victim to any fraud or found any loan fraud website, report it at https://www.bajajfinserv.in/reach-us
CAUTION – Beware of fake websites! Due diligence will help you stay safe and protected against online frauds.
Savdhaan Rahein. Safe Rahein.
Frequently asked questions
Block/Unblock
Card Limit
Fees and Charges
Other
Your Insta EMI Card could be blocked in line with the credit policies of Bajaj Finance Limited. There are several factors that determine this, such as:
- If you do not maintain a good credit score.
- If you fail to repay your due EMIs or your EMI bounces.
- Your card can also be blocked if your payment record is inconsistent.
- If we observe any suspicious or fraudulent activities on your card, we will block it for security purposes.
As a quarterly practice, we review the pre-approved offers available for our customers and make changes if needed. This gets communicated to you on your registered mobile number through an SMS.
If we have blocked your card as per our credit policy, you cannot unblock it at your end. However, you can view the reason for this and the criteria to unblock it. To do so, please click here.
You can easily check the status of your Bajaj Finserv Insta EMI Card on the Bajaj Finserv app and website. To view the status of your Insta EMI Card follow the below-mentioned steps:
- Go to Service section on the home page
- Click on view all under ‘Your Relations’
- Select the EMI Card for which you wish to view the details
- You will be able to view your card status
To enjoy uninterrupted Insta EMI Card benefits, ensure that your EMIs are paid on time and maintain a good credit score. Tip: Your credit score is based on overall credit and credit payment history across different loan types and credit institutions over a period of time.
The pre-approved loan offer amount on your Bajaj Finserv Insta EMI Card is subject to change. These changes are governed by Bajaj Finance Limited. There are several factors that determine the card loan offer amount reduction. Some of these include:
- Credit score: If you have a low credit score, the pre-approved loan offer amount can be reduced.
- Repayment history: Your repayment history also affects the loan offer amount of your card.
- Loan frequency: The frequency of loans availed by you using the Bajaj Finserv Insta EMI Card also affects your card loan offer amount.
We review the pre-approved card loan offer amount available to our customers periodically and make changes (either increase or decrease) if needed. These changes are communicated to you on your registered mobile number through an SMS.
If you have an Insta EMI Card but did not make any purchase in the last one year, you will need to pay annual charges. However, if you have bought at least one product with your Insta EMI Card in the preceding year, you’ll find that this charge is waived off.
For example, if the EMI Network Card is issued in Feb 2019 (referred to as "Member Since" on the EMI Network Card) the date for payment of the annual fee will be March 2020 (if there has been no loan booked from Feb 2019 to March 2020).
You don’t have to pay any additional or annual fee to keep your Insta EMI Card active. Even if you have not used the card for a long time, your card will remain active until the end of the validity period (i.e. the 'Valid Till' date) mentioned on your card.
For security reasons, it’s recommended that only the cardholder use his/ her Bajaj Finserv Insta EMI Card. Loans taken against your card are your responsibility and you’ll be held liable if there’s delay in payments or default.
While we used to issue physical EMI Network Card till a few years ago, the new Insta EMI Card is a virtual-only card. It packs in all the features of the physical card without the need to carry it around. You only need your Insta EMI Card number, and the OTP sent to your registered mobile number to complete a purchase.
You can find your Insta EMI Card number on the Bajaj Finserv app or by signing-in into Service Portal.
While the EMI Network Card is now a virtual-only card, you can still use your physical card to make transactions. You can use this card for shopping on Bajaj Mall, other e-commerce destinations, and at our partner stores. Visit our customer portal – My Account to check details of your existing card.
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