Picture this scenario - Mr. X goes to a bank. Here he pretends to be Mr. Y. He produces some fake documents to help his impersonation and gains access to Mr. Y’s funds. This is a crime and is punishable by law, right?
Virtual identity theft is just as serious a crime and it can be just as damaging to you financially. This makes it very important that we stay aware and protected, particularly since digital transactions are on the rise and so are cases of identity theft. Let’s look at how to stay safe from identity theft.
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Awareness is power
By now, most of us who use credit/debit cards, online investment, or banking accounts understand what phishing attempts are. We have also learned to safeguard ourselves by not sharing passwords, OTPs, and confidential codes. Identity theft, however, can be more difficult to understand and prevent. A ruthless hacker can steal your identity in many ways. Your discarded paper bank statements or credit card bills, your information from promotional forms that you fill in, data records that can be breached by virus attacks or malware, unsecured data sent over unsecured wireless networks – this is how your identity may be stolen.
Signs of identity theft
One sign of identity theft is that you no longer receive credit card bills or bank account statements in your email or through regular mail.
A sudden drop in credit score without any default or significant credit-related activity from your end.
Withdrawals from your bank account or charges on your credit card that you cannot identify. These could be transactions that you have not made.
Being denied a loan or credit card application on the basis of a poor credit score when you know that you have a good credit track record.
Receiving calls from debt collectors when you have not taken any loans.
Your phone SIM card suddenly stops functioning without any warning.
Identity theft is preventable
Identity theft may seem very daunting and scary but it can be prevented. Here’s what you can do –
Always keep an eye on your credit score, credit card statements, investment, and bank statements. Check the transactions such as withdrawals and expenses.
Keep your email and phone number updated with your bank and your investment partners.
Do not disclose sensitive information such as your credit card number, bank account number, PAN number, etc. on promotional forms.
It is a prudent idea to keep a separate email account for your bank, investment, and credit card transactions and one for all other purposes.
If your SIM card does not work, report immediately to your service provider. If you lose your phone, get the SIM blocked immediately.
Ensure you maintain different PINs and passwords for all your financial accounts.
Keep yourself updated with the awareness literature published by various banks and NBFCs such as Bajaj Finserv.
What to do if your identity is stolen?
Immediately report the incident to your bank or credit card company or financial service provider.
Lodge an FIR with the local police and report the identity theft to the National Cyber Crime Reporting Portal- https://cybercrime.gov.in/
Savdhaan Rahein. Safe Rahein.
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Frequently asked questions
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Your Insta EMI Card could be blocked in line with the credit policies of Bajaj Finance Limited. There are several factors that determine this, such as:
- If you do not maintain a good credit score.
- If you fail to repay your due EMIs or your EMI bounces.
- Your card can also be blocked if your payment record is inconsistent.
- If we observe any suspicious or fraudulent activities on your card, we will block it for security purposes.
As a quarterly practice, we review the pre-approved offers available for our customers and make changes if needed. This gets communicated to you on your registered mobile number through an SMS.
If we have blocked your card as per our credit policy, you cannot unblock it at your end. However, you can view the reason for this and the criteria to unblock it. To do so, please click here.
You can easily check the status of your Bajaj Finserv Insta EMI Card on the Bajaj Finserv app and website. To view the status of your Insta EMI Card follow the below-mentioned steps:
- Go to Service section on the home page
- Click on view all under ‘Your Relations’
- Select the EMI Card for which you wish to view the details
- You will be able to view your card status
To enjoy uninterrupted Insta EMI Card benefits, ensure that your EMIs are paid on time and maintain a good credit score. Tip: Your credit score is based on overall credit and credit payment history across different loan types and credit institutions over a period of time.
The pre-approved loan offer amount on your Bajaj Finserv Insta EMI Card is subject to change. These changes are governed by Bajaj Finance Limited. There are several factors that determine the card loan offer amount reduction. Some of these include:
- Credit score: If you have a low credit score, the pre-approved loan offer amount can be reduced.
- Repayment history: Your repayment history also affects the loan offer amount of your card.
- Loan frequency: The frequency of loans availed by you using the Bajaj Finserv Insta EMI Card also affects your card loan offer amount.
We review the pre-approved card loan offer amount available to our customers periodically and make changes (either increase or decrease) if needed. These changes are communicated to you on your registered mobile number through an SMS.
If you have an Insta EMI Card but did not make any purchase in the last one year, you will need to pay annual charges. However, if you have bought at least one product with your Insta EMI Card in the preceding year, you’ll find that this charge is waived off.
For example, if the EMI Network Card is issued in Feb 2019 (referred to as "Member Since" on the EMI Network Card) the date for payment of the annual fee will be March 2020 (if there has been no loan booked from Feb 2019 to March 2020).
You don’t have to pay any additional or annual fee to keep your Insta EMI Card active. Even if you have not used the card for a long time, your card will remain active until the end of the validity period (i.e. the 'Valid Till' date) mentioned on your card.
For security reasons, it’s recommended that only the cardholder use his/ her Bajaj Finserv Insta EMI Card. Loans taken against your card are your responsibility and you’ll be held liable if there’s delay in payments or default.
While we used to issue physical EMI Network Card till a few years ago, the new Insta EMI Card is a virtual-only card. It packs in all the features of the physical card without the need to carry it around. You only need your Insta EMI Card number, and the OTP sent to your registered mobile number to complete a purchase.
You can find your Insta EMI Card number on the Bajaj Finserv app or by signing-in into Service Portal.
While the EMI Network Card is now a virtual-only card, you can still use your physical card to make transactions. You can use this card for shopping on Bajaj Mall, other e-commerce destinations, and at our partner stores. Visit our customer portal – My Account to check details of your existing card.
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