Our multi-category, hyperlocal, home and beauty services marketplace benefits from network effects.
Established brand trusted by consumers.
Improved quality of service professionals through in-house training and access to tools and consumables.
Robust technology platform powering service fulfilment, consumer growth and service professional
empowerment.
Innovation and product development capabilities.
Scale and technological capabilities have helped us enhance our profitability
Promoter led company with a professional management team and an experienced board.
We have incurred net losses and negative operating cash flows in the past. If we are unable to generate
adequate revenue growth and increase cost-efficiency, we may not be able to generate positive
operating cash flows and maintain profitability in the future, and our viability as an operating business
will be adversely affected.
If we are unable to continue to provide a satisfactory experience to our consumers, our business and
reputation may be materially and adversely affected.
We face intense competition from traditional offline players and due to low penetration of online
services across the markets we serve, which may result in reduced demand for services on our platform
or reduced number of service professionals signing up for our platform, resulting in a negative impact
to our revenues and costs.
If we are unable to attract and retain service professionals on our platform, our platform will become
less appealing.
Our business may suffer if we do not successfully manage our current and potential future growth,
which may adversely impact our business and financial condition.
Consumers and service professionals may circumvent our platform and engage through other means,
thereby adversely impacting our business financial condition and results of operations.
We have a limited operating history in some of our business lines such as our products under the
Native brand, our InstaHelp offerings, small home project offerings, wall panel services for home
decor and cleaning subscription services. A rapid evolution of our business model may make it difficult
for investors to evaluate our business, results of operations and financial condition.
Our business depends on the strength of our brands including `Urban Company' and reputation, and
any adverse impact on our reputation or brand may materially and adversely affect the growth of our
business, financial condition, cash flows and results of operations.
We are exposed to many types of operational risk, including the risk of improper, harmful or otherwise
inappropriate activity and oversight errors by employees, consumers, service professionals and third
parties. Materialization of any of the operation risks may materially and adversely affect the growth
of our business, financial condition, cash flows and results of operations.
Our business may be adversely affected by unrest among service professionals on our platform and
union activities.