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Computers, the internet, data, and digitization have become an integral part of our lives. They have eased our lives through accessibility and convenience. However, it does have a downside to it, i.e. it makes people more at risk to attacks from any part of the world. From telecom hacking to crypto-jacking, cybercrime over the years has become more evolved. Cybercriminals are plaguing the internet, finding new ways to dupe people. Research done by Cybersecurity Ventures evaluates the damage infliction by cybercrime at $6 trillion globally by the end of 2021.
What is cybercrime? Types you must know in India
Cybercrime is any criminal activity that involves a computer, networked device, or a network. It can be:
Targeted at digital systems (e.g., hacking, malware attacks)
Facilitated through digital systems to commit other crimes (e.g., identity theft, financial fraud)
Common types of cybercrime
Common types of cybercrime include:
- Hacking and unauthorised access: Hacking happens when someone gains access to a computer, mobile device, account, or network without permission. Cybercriminals may steal information, misuse personal details, or damage systems through unauthorised access.
- Phishing and financial fraud: Phishing involves fake emails, messages, websites, or calls that trick people into sharing sensitive details such as passwords, card information, or OTPs. These details may then be used for financial fraud or unauthorised transactions.
- Ransomware and malware attacks: Malware is harmful software designed to damage devices or steal information. Ransomware is a type of malware where attackers lock files or systems and demand money to restore access.
- Cyberstalking and cyberbullying: Cyberstalking involves repeatedly tracking, threatening, or harassing someone online. Cyberbullying includes sending harmful messages, spreading false information, or targeting people through digital platforms.
- Data breaches and identity theft: A data breach happens when private or sensitive information is accessed without permission. Criminals may use stolen personal details to commit identity theft or other fraudulent activities.
- Distribution of illegal content: Sharing, storing, or distributing illegal digital content through online platforms is considered a cybercrime and may lead to legal action.
- AI-powered attacks and cyberterrorism: Cybercriminals may use advanced technologies such as artificial intelligence to create scams or attack digital systems. Cyberterrorism involves using technology to threaten or disrupt organisations, governments, or public services.
Other common cybercrimes include credit card fraud, virus attacks, and online scams. Under the Information Technology (IT) Act of India, a cybercrime complaint can be filed at any cyber cell due to its wider jurisdiction.
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Filing a cybercrime complaint in India
The first thing a victim of cybercrime must do is register a written complaint with any cybercrime cell across India. The I.T. Act declares cybercrime a part of global jurisdiction so one can approach any cybercrime cell. One can file a cybercrime complaint online at "https://cybercrime.gov.in/" or offline. You can also dial the dedicated cybercrime complaint number announced by the Ministry of Home Affairs at 1930 on a working day from 9:00 a.m. to 6:00 p.m.
The cybercrime application letter needs to be addressed to the Head of the Cybercrime cell and must clearly state details such as name, email I.D., address, and phone number.
Depending on the nature of the cybercrime, certain documents are required to file the complaint. This requirement varies based on the crime and acts as substantiating proof to support a case.
If your city does not have a cybercrime cell, then you can register an FIR at their local police station. If they do not accept the complaint, the Commissioner or the Judicial Magistrate of the city should be approached.
Step-by-step: How to file a cybercrime online complaint
If you decide to file a cybercrime complaint online, you can follow this:
- Go to the webpage- https://cybercrime.gov.in and click the ‘File a complaint’ button
- After the terms and conditions on the next page are accepted, proceed to the ‘Report other cybercrime’ button
- Select the ‘citizen login’ option and enter the important details
- Enter the OTP, fill in the captcha and click the submit button
- On the next page, enter details in the form. This section is divided into four parts, preview the information filled in and then submit it
- You will then be directed to an incident details page. Mention the details and supporting evidence of the crime. C click on ‘Save and Next’
- The next page requires information about the alleged suspect if you have any
- Once you have filled in all details, verify it and click submit
Supporting Documents Required Based on the CyberCrime
Email Abuse
- A written complaint describing the entire incident
- Copy of the alleged mail from the criminal
- Complete header of the suspected mail
- Hard and soft copies of the email trail mail
Fraudulent financial online transactions or lottery scams or ATM transactions, Fake calls, Internet banking
- Bank statement copies of last six months
- Alleged fraudulent transactions to be highlighted
- Proof of phishing SMS received or alleged deceitful email chain
- Copy of address proof and I.D. Proof as per bank records
Data theft complaints
- Copy of the stolen data along with its copyright certificate
- Details of the employee/ employees who have allegedly stolen the data
- Letter of appointment and NDA with the suspected employee.
How to track your cybercrime complaint status online
After filing a cybercrime complaint, you can track its status online through the official cybercrime reporting portal. This helps you check updates on your complaint without visiting a police station.
Follow these steps to track your complaint:
- Visit the official cybercrime reporting portal.
- Select the option to check your complaint status.
- Enter your complaint acknowledgement number or reference number.
- Complete the required verification process.
- View the latest status and updates related to your complaint.
Keep your acknowledgement number safe after filing a complaint, as it is required for tracking. You should also keep copies of any documents, screenshots, transaction details, or other proof submitted during the complaint process.
If you need more help or your issue is urgent, you can contact the cybercrime helpline or visit the nearest cyber cell for further assistance.
Cybercrime laws in India: IT Act, BNS, and what they cover
Cybercrimes in India are handled under different laws that help protect people, businesses, and digital systems from online threats. The Information Technology (IT) Act, 2000 is one of the main laws that covers offences related to computers, networks, and online activities.
The IT Act covers several cyber offences, such as:
- Unauthorised access to computers or online accounts
- Identity theft and misuse of personal information
- Online financial fraud
- Data theft and privacy-related offences
- Publishing or sharing restricted digital content
The Bharatiya Nyaya Sanhita (BNS) also includes provisions that may apply to cyber-related crimes such as cheating, fraud, and other criminal activities carried out using digital platforms.
These laws help authorities investigate cybercrimes and take necessary action against offenders. If you become a victim of cybercrime, you can report it through the official cybercrime portal or approach the concerned authorities.
Protect yourself from cyber fraud: Bajaj Finance safety tips
Cyber fraud can happen through fake calls, messages, emails, websites, or links. Staying alert and following basic safety practices can help protect your personal and financial information.
Follow these important safety tips:
- Never share your OTP, PIN, passwords, or account details with anyone.
- Always use the official Bajaj Finance website or app for transactions and services.
- Do not click on unknown links received through SMS, email, or messaging apps.
- Avoid downloading unknown apps that ask for access to your device.
- Check website links carefully before entering personal details.
- Do not respond to callers asking for confidential banking information.
Bajaj Finance never asks customers to share sensitive details such as OTPs or passwords. If you notice any suspicious activity related to your account, report it immediately through the official support channels. Staying careful online can help you prevent fraud and keep your information secure.
If the cybercrime entails financial fraud related to Bajaj Finance, such as an impostor pretending to be a Bajaj employee, phishing, or credit card theft, reach out to us immediately at https://www.bajajfinserv.in/reach-us. Similarly, if you have another financial services provider, inform them about the incident, along with taking the required steps at the Cyber Crime cell.
https://cybersecurityventures.com/annual-cybercrime-report-2020/
Savdhaan Rahein. Safe Rahein.
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Frequently asked questions
Cybercrime Basics
Filing a Complaint
Required Evidence
Post‑Filing Guidance
Cybercrime refers to illegal activities carried out using computers, mobile devices, or networks. It includes hacking, phishing, identity theft, online fraud, and similar digital offences.
Widespread internet use, online banking, digital payments, and social media have created more opportunities for criminals to target individuals through scams and unauthorised access.
People often face phishing attempts, fraudulent transactions, impersonation messages, malware attacks, and credit‑card misuse.
Yes. Due to global jurisdiction under IT laws, you can register a cybercrime complaint at any cybercrime cell, irrespective of where the incident occurred.
Visit the national cybercrime portal, click “File a Complaint,” log in with your details, enter the OTP, and complete the form with incident information before submitting.
Yes. You can submit a written complaint at any cybercrime cell. If your city lacks one, you may approach the local police station or the jurisdictional authorities.
The Ministry of Home Affairs provides a dedicated helpline (1930) for reporting cyber frauds during working hours.
Your name, contact details, a clear description of the incident, and any supporting documents or screenshots that explain what happened.
You may need the complete email chain, full header information, and soft or hard copies of the suspected mail along with a written summary of the incident.
Banks generally ask for the last six months’ statements, highlighted fraudulent entries, and copies of phishing emails or SMS messages received at the time of the incident.
You may need copies of the stolen data, details of suspected individuals, and related employment documents such as NDAs or appointment letters.
Clear and documented proof helps investigators understand the event timeline and improves the chances of resolving the complaint efficiently.
Authorities review the information, verify documents, and may contact you for additional details. Your case is then processed based on the severity and type of incident.
Timelines vary depending on the case and evidence provided. Regularly checking the portal or following up with authorities helps you stay updated.
Yes. Informing your bank immediately helps freeze compromised accounts, block cards, and prevent further unauthorised transactions.
Update passwords, enable security alerts, avoid unknown links, and regularly review account activity. Staying cautious reduces the risk of recurrence.
