Features of the Bajaj Finserv DBS Bank Credit Card
Bajaj Finance Limited has partnered with DBS Bank to offer co-branded credit cards that come with unique features. This credit card comes with a range of benefits such as welcome points, discounts, and cashback.
Bajaj Finserv DBS Bank Credit Card has eight different variants and comes with a host of benefits like:
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Welcome bonus
Receive up to 20,000 reward points as a gift.
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Easy EMI conversion
Convert your purchases of over Rs. 2,500 into affordable EMIs.
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Interest-free cash withdrawal
Withdraw cash for up to 50 days without paying any interest at a processing fee of 2.50% of the cash amount (minimum Rs. 500).
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Airport lounge access
Get up to eight domestic and two international complimentary airport lounge access.
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Discount on subscriptions
Get up to 40% discount for subscribing to platforms like Amazon Prime.
Raise an online request
If you have any issues related to the Bajaj Finserv DBS Bank Credit Card, you can raise them on our customer portal – My Account.
In a rare case scenario that your query remains unresolved even after the committed timeline, you can do a follow-up on that request. You can also use the facility to reopen a closed request if you aren’t satisfied with the resolution provided by our representative.
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Raise your request on our customer portal - My Account
- Visit our customer portal by clicking on the ‘Sign-in’ button on this page.
- Enter your registered mobile number and submit the OTP to sign-in.
- Verify your details with your date of birth and proceed.
- Select ‘Cards’ from the list of products.
- Choose relevant ‘Query’ and ‘Sub-query type’ and proceed to submit the request.
Alternatively, you can also visit our customer portal by clicking on the ‘Raise your query’ option below. Once you’re signed-in, select your product, and relevant query and sub-query type and proceed to submit your request.
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Check pre-approved offers
Visit our customer portal – My Account to view offers on cards, loans and more.
Frequently asked questions
We apologise for the inconvenience. Here’s the list of reasons due to which you might not be able to transact using your credit card:
- There may be a default on payment of credit card dues.
- Your card is blocked.
- Policy restriction exists on your credit card.
- Wrong input of OTP multiple times.
- You’ve entered an incorrect PIN more than three times.
You can call on 1860 267 6789 to connect with the DBS Bank’s representative and raise your issue. You can also write to supercardcare@dbs.com and raise a complaint.
We apologise for the inconvenience. If you find any error in your credit limit, please call on 1860 267 6789 or write to supercardcare@dbs.com and raise a complaint.
You can call on 1860 267 6789 to reach out to the representative from DBS Bank and they’ll help you with further process.
Note: If you want to change your billing cycle, please ensure the following:
- There’s no outstanding on your card.
- You don’t have any ongoing EMI.
- Minimum of one bill should have been generated.
If you have made a payment of an amount greater than your credit card bill, the balance will remain on your account. It will be adjusted in the next billing cycle.
In case you have any issue, you may connect with the DBS Bank representative on 1860 267 6789 or write to us at supercardcare@dbs.com.
For card-related queries, you may contact DBS Bank customer care executives on 1860 267 6789 or write to supercardcare@dbs.com.
