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EDIT EMAIL

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Credit HEALTH

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Articles and Insights

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Change EMI bank account details for your personal loan

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Repayment Impact on Credit

Apr 08, 2026

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Meaning of loan restructuring

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What are QR code scams?

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Watch related videos

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How to renew your Fixed Deposit

How to update or change your address
 
 

How to update or change your address

How to make part-prepayment towards your Term Loan
 
 

How to make part-prepayment towards your Term Loan

Frequently asked questions

I have changed my phone number and I don’t have access to my old number. How can I sign-in to the service portal?

If you no longer have access to your old number, you can update your mobile number by submitting a service request on the customer portal. You’ll need to complete eKYC via DigiLocker using your Aadhaar and PAN for verification. Once updated, you can sign in using the new number.

I have paid my Insta EMI Card fee. But I am yet to receive my physical card. What shall I do?

Bajaj Finserv issues only a digital Insta EMI Card—a physical card is not provided. You can view and access your card digitally by logging into the customer portal. If you require help locating your digital card, raise a service request online.

Why I have been charged annual maintenance charges on my Flexi Loan?

Annual maintenance charges (AMC) are levied on Flexi Loans to cover the cost of maintaining the loan account and the flexible withdrawal facility. This charge is outlined in your loan agreement and is applicable yearly throughout the loan tenure.

Why I have been charged an annual fee on my Insta EMI Card?

The annual fee on your Insta EMI Card is a recurring charge for keeping the card active and accessible. It covers service maintenance, card management, and access to exclusive partner offers. The fee is auto-debited every year as per the terms agreed during issuance.

How can I download my personal loan statement of account?

To download your personal loan statement, log in to the Bajaj Finserv customer portal. Navigate to the ‘My Relations’ section, select your personal loan account, and choose the option to download your statement of account (SOA) directly.

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While care is taken to update the information, products, and services included in or available on our website and related platforms/websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/service document and applicable terms and conditions. In case any inconsistencies observed, please click on reach us.

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