How to activate a credit card through customer care services?

One of the first things you get after approval of your credit card application is a PIN or a personal identification number neatly sealed in a tamper-proof envelope. While this PIN may suffice for a handful of transactions, you will need to generate a new PIN to activate all the features present on your credit card and make full use of it. It is recommended that upon receipt of a new credit card, you should activate it first.

Since you may not know how to activate your credit card, issuers give you helpline numbers where you can get quick assistance. Here is how you can activate your credit card through customer care services.

How to activate a credit card?

First, get a hold of your issuer’s customer care number. This will be readily available on your issuer’s website and in the material sent to you along with your credit card. For instance, the credit card customer care number for the Bajaj Finserv RBL Bank SuperCard is 022-71190900. The customer care executive will guide you on your next step and give you detailed help on how to activate a credit card.

You will be directed towards one of these channels:

Steps to activate credit card

Activate your credit card via IVR

IVR stands for interactive voice response. You can follow this method to activate your credit card by interacting with a pre-recorded voice. Here, you will be asked to verify your card details and then furnish the TPIN number sent to you. An OTP will then be sent to your registered mobile number. Once you feed in this OTP, you will be able to set a new PIN and, thereby, activate your card.

Activate your credit card at an ATM

To use the ATM method, visit an ATM belonging to your financier. Enter your credit card into the card slot and select the option to change your credit card PIN. Here, you can set a new 4-digit PIN of your choice and activate your card.

Activate your credit card online

Issuers also give you the option to activate your credit card online via net banking services. First, log in to your issuer's net banking portal and navigate to the ‘credit cards’ section. Then click on the tab that allows you to generate a new PIN and set one by following the instructions on the page.

Activate your credit card through your credit card app

Today, many issuers also allow you to generate a new PIN through your credit card’s mobile phone application. Here, you need to open the application and go to the ‘credit cards’ section. You will find an option to generate a new PIN. Click on it and change the PIN as per the instructions.

Now that you know how to activate a credit card through various methods, including the app, you should know that the app can also serve as a one-stop shop for a whole range of activities. For example, the RBL MyCard App allows you to check statements, pay bills, manage EMIs, and even avoid unauthorised transactions in case of theft. This app is available on Google Play and Apple’s App Store and can be used for any Bajaj Finserv RBL Bank Credit Card, be it a World Prime SuperCard, Platinum Choice SuperCard or a Doctor’s SuperCard.

RBL SuperCards offer you a wide range of flexibility both in terms of the number of different cards available and the features packed into each card. Every SuperCard is a 4-in-1 credit card. You can use it to make 50-day interest-free cash withdrawals at ATMs, obtain a 90-day personal loan at a nominal interest rate of 1.16%, and pay for purchases over Rs. 2,500 via affordable EMIs too.

However, the benefits of owning a SuperCard don’t just end here. You also get to enjoy attractive deals and discounts ranging from food and groceries to flight tickets and hotel bookings. Additionally, you can save up to Rs. 55,000 annually by using this card. So, get your hands on this impressive credit card quickly! The best way to do so is to check your credit card offer from Bajaj Finserv. This preliminary step will give you instant approval and a chance to apply via a deal customised for you.

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