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How to activate a credit card through customer care services

  • Highlights

  • You cannot use your credit card without activating it

  • Activation can be done via IVR, ATM, NetBanking or phone app

  • Call the customer care number to get help on activation

  • The helpline number for the SuperCard is 022-71190900

One of the first things you get after approval of your credit card application is a PIN or Personal Identification Number neatly sealed in a tamper-proof envelope. While this PIN may suffice for a handful of transactions, you will need to generate a new PIN to activate all the features present on your credit card and make full use of it. That’s why it is recommended that upon receipt of a new credit card, you should activate it first.

Since you may not know how to go about activating your credit card, issuers give you helpline numbers where you can get quick assistance. Here is how you can activate your credit card through customer care services.

How to activate credit card?

First, get a hold of your issuer’s customer care number. This will be readily available on your issuer’s website and on the material sent to you along with your credit card. For instance, the credit card customer care number for the Bajaj Finserv RBL Bank SuperCard is 022-71190900. The person on call will guide you as to what should be your next step and give you detailed help on how to activate a credit card.

You will be directed towards one of these channels:

Steps to activate Credit Card

  • Activate your credit card via IVR

    IVR stands for interactive voice response. You can follow this method to activate your credit card by interacting with a pre-recorded voice. Here you will be asked to verify your card details, and then furnish the TPIN number sent to you. An OTP will then be sent to your registered mobile number. Once you feed in this OTP, you will be able to set a new PIN and thereby, activate your card.

  • Activate your credit card at an ATM

    To use the ATM method, visit an ATM belonging to your financier. Enter your credit card into the card slot and select the option to change your credit card PIN. Here, you can set a new 4-digit PIN of your choice and activate your card.

    Get your Bajaj Finserv co-brand credit card approved instantly. Apply Now


  • Activate your credit card online

    Issuers also give you the option of activating your card via NetBanking services online. Firstly, login to your issuers NetBanking portal and then navigate to the ‘credit cards’ section. Then click on the tab that allows you to generate a new PIN and set one by following the instructions on the page.

Shopping online made easy with the SuperCard

  • Activate your credit card through your credit card app

    Today, many issuers also allow you to generate a new PIN through your credit card’s mobile phone application. Here, you need to open the application, go to the ‘credit cards’ section. You will find an option to generate a new PIN. Click on it and change the PIN as per the instructions.

    Now that you know how to activate a credit card through various methods including the app, you should know that the app can also serve as a one-stop-shop for a whole range of activities. For example, the RBL MyCard App allows you to check statements, pay bills, manage EMIs, and even avoid unauthorised transactions in case of theft. This app is available on Google Play and Apple’s App Store and can be used for any Bajaj Finserv RBL Bank SuperCard, be it a World Prime, Platinum Choice, or a Doctor’s credit card variant.

RBL SuperCards offer you a wide range of flexibility both in terms of the number of different cards available, and the features packed into each card. Every SuperCard is actually a 4-in-1 credit card. You can use it to make 50-day interest-free cash withdrawals at ATMs, obtain 90-day interest-free personal loans, and pay for purchases over Rs.3,000 via affordable EMIs too.

However, the benefits of owning a SuperCard don’t stop here. You get to enjoy attractive deals and discounts ranging from food and groceries to flight tickets and hotel bookings. What’s more, by using this card regularly, you can make savings of up to Rs.55,000 in a single calendar year. So, get your hands on this impressive credit card quickly! The best way to do so is to first check your pre-approved credit card offer from Bajaj Finserv. This introductory step will give you instant approval and a chance to apply via a deal customised for you.

Additional Read: Student Credit Card

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