RBL Bank Credit Card Customer Care Number

You can also contact the RBL Bank Customer Care for your card-related queries on the following numbers:

Bajaj Finserv is committed to providing customers with a hassle-free payment experience. Contact the credit card customer care to activate your credit card, block it in case of theft/ fraudulent activity, or register a complaint.

Via SMS

RBL Bank is active on SMS as well. You can contact them to address your grievances by typing an SMS in the below-mentioned format and sending it to +91 92233 66333.

RBL Credit Card customer care e-mail ID

Aside from the customer service phone number, you may also contact RBL Credit Card Customer Service via e-mail. For card-related inquiries, please contact customer service via e-mail at the following e-mail addresses:

RBL Bank customer care social media handle

In the era of the internet, the role of social media is pivotal in shaping a brand's reputation. Organisations leverage various social media platforms as primary channels for engaging with their clientele, providing an efficient means of communication. Social media enhances the ability of brands to connect with customers more effectively.

Contact RBL Bank on the following social media channels:

• Explore RBL on Facebook: https://www.facebook.com/TheRBLBank
• Connect with RBL on Twitter: https://twitter.com/rblbank
• Follow RBL on LinkedIn: https://www.linkedin.com/company/rbl-bank

Bajaj Finserv RBL Credit Card grievance redressal

For all credit cardholders, RBL Bank provides a specific grievance redressal process. If you are not satisfied with the response provided by RBL Bank Customer Care, you can escalate your query to the next level.

However, before beginning the process, you must submit the following information to expedite the grievance process for your credit cards:

• Your full name
• Your account details (if you are an existing customer)
• Your contact details (address, telephone number and e-mail)

RBL Credit Card first level grievance redressal forum

For the very first level, you can call the toll-free number or contact RBL Bank's Manager (Credit Card Services) with any questions. After receiving your inquiry, the bank will answer within 10 working days. The following are some additional details:

Company Secretary and Compliance Officer

RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400 013. India

E-mail ID: investorgrievances@rblbank.com

Contact Number: +91 22 43020600

RBL Credit Card second level grievance redressal forum

If you have not received a response within 10 days or are dissatisfied with the outcome, you can escalate your complaint to the second level and contact the Head of Credit Card Services. Here are the specifics:

RBL Credit third level grievance redressal forum

If the Head of Credit Card Services does not respond to your query or complaint within 10 working days, you can contact the nodal officer directly using the information provided below:

Contact details of RBL Bank branches in select cities

RBL Bank has its branches in every city across different states in India. Here are a select few cities with contact details for quick reference.

RBL Bank 24x7 credit card customer care numbers

RBL Bank provides dedicated helpline numbers for various states and cities. Here is a quick reference:

Helpline numbers by state:

• Andhra Pradesh: 040 6166 6771
• Delhi: 011 6166 6771
• Gujarat: 079 6160 6771
• Karnataka: 080 6166 6771
• Maharashtra: 022 6115 6300
• Tamil Nadu: 044 6166 6771

Helpline numbers by city:

• Mumbai: 022 6115 6300
• Chennai: 044 6166 6771
• Bangalore: 080 6166 6771
• Hyderabad: 040 6166 6771
• Kolkata: 033 6160 6771

When dialling from a landline, remember to prefix the STD code.

Enquiries about RBL Bank credit cards

For enquiries regarding your RBL Bank credit card, the customer care team can assist with card activation, billing questions, credit limit increases, and reward point redemption. It’s also advisable to keep the international helpline (+91 22 7119 0900) handy while traveling abroad.

RBL Bank credit card grievance redressal system

If you're dissatisfied with RBL Bank's credit card services, reach out to customer care. If unresolved, escalate to the Grievance Redressal Officer via email (grievanceredressal@rblbank.com) or phone (+91 22 6115 6300).

Contact details for the RBL Bank nodal office

For further escalation, contact the Nodal Officer at RBL Bank via email (nodalofficer@rblbank.com) or phone (+91 22 6115 6300) for assistance with your concerns.

RBL Bank mailing address

Send your correspondence to RBL Bank at RBL Bank Ltd., Cards Operating Centre, 2nd Floor, Tower 2B, B Wing, Peninsula Business Park, Lower Parel, Mumbai – 400013.