RBL Bank Credit Card Customer Care Numbers 24x7

If you have any questions regarding the SuperCard, you can contact the Bajaj Finserv RBL Bank credit card customer care number on 022-71190900.

You can also contact the RBL Bank Customer Care for your card-related queries on the following numbers:

Detail Contact Number
Banking Queries +91 22 6115 6300
RBL Bank Credit Card Helpline +91 22 6232 7777
SuperCard Helpline +91 22 7119 0900
RBL Bank Complaint/ Helpline Number 1800 120 616161

Bajaj Finserv is committed to providing customers with a hassle-free payment experience. Contact the credit card customer care to activate your credit card, block it in case of theft/ fraudulent activity, or register a complaint.

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Via RBL Bank Credit Card customer care helpline number and e-mail id

If you are planning to apply for a credit card and want to get some additional information, you can connect with the Bajaj Finserv RBL Bank Credit Card customer care executives using the following methods:

  1. 1 If you have any queries regarding the Bajaj Finserv RBL Bank SuperCard, you can contact RBL Bank’s credit card customer care on 022-71190900
  2. 2 If you are an existing Bajaj Finserv RBL Bank Credit Card holder, you can send your questions to supercardservice@rblbank.com

Via post

Mail your query at the address below along with the relevant details such as your full name, bank account details, and contact information via post:

Manager - Credit Cards Service,
RBL Bank Limited,
Cards Operating Centre - COC,
JMD Megapolis, Unit No. 306-311 - 3rd Floor,
Sohna road, Sector 48,
Gurgaon, Haryana 122018

Via SMS

RBL Bank is active on SMS as well. You can contact them to address your grievances by typing an SMS in the below-mentioned format and sending it to +91 92233 66333.

Detail SMS
Balance enquiry for Bajaj Finserv RBL Bank credit card BAL<space>Customer ID
Temporarily block the Bajaj Finserv RBL Bank credit card TBLOCK <last four digits of your credit card number>
Permanently block the credit card BLOCK <last four digits of your credit card number>
Unblock the credit card Unblock <last four digits of your credit card number>

RBL Credit Card Customer Care Email ID

Aside from the customer service phone number, you may also contact RBL Credit Card Customer Service via email. For card-related inquiries, please contact customer service via email at the following email addresses:

Query Email
RBL Credit Card Customer Care Email id cardservices@rblbank.com
RBL SuperCard Customer Care Email id supercardservice@rblbank.com
RBL Bank Customer Card Email id customercare@rblbank.com
RBL Credit Card Cancellation Request Email id cardcancellation@rblbank.com
RBL Credit Card Fraud & Vigilance Email id vigilance@rblbank.com

RBL Bank customer care social media handle

In the era of the internet, the role of social media is pivotal in shaping a brand's reputation. Organisations leverage various social media platforms as primary channels for engaging with their clientele, providing an efficient means of communication. Social media enhances the ability of brands to connect with customers more effectively.

Contact RBL Bank on the following social media channels:

Bajaj Finserv RBL Credit Card Grievance Redressal

For all credit cardholders, RBL Bank provides a specific grievance redressal process. If you are not satisfied with the response provided by RBL Bank Customer Care, you can escalate your query to the next level.

However, before beginning the process, you must submit the following information to expedite the grievance process for your credit cards:

  • Your full name
  • Your account details (if you are an existing customer)
  • Your contact details (address, telephone number and e-mail)

RBL Credit Card First Level Grievance Redressal Forum

For the very first level, you can call the toll-free number or contact RBL Bank's Manager (Credit Card Services) with any questions. After receiving your inquiry, the bank will answer within 10 working days. The following are some additional details:

Channel For RBL Cards For BFL Super Cards
Helpline Number 022 6232 7777 022 711 90 900
Email id cardservices@rblbank.com supercardservice@rblbank.com
Postal Address Manager, Credit Cards Service, RBL Bank Limited,
Cards Operating Centre – COC, JMD Megapolis,
Unit No. 306-311 – 3rd Floor, Sohna Road,
Sector 48, Gurgaon, Haryana 122018
-

Company Secretary and Compliance Officer

RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400 013. India

Email ID: investorgrievances@rblbank.com

Contact Number: +91 22 43020600

RBL Credit Card Second Level Grievance Redressal Forum

If you have not received a response within 10 days or are dissatisfied with the outcome, you can escalate your complaint to the second level and contact the Head of Credit Card Services. Here are the specifics:

Channel Details
Email id headcardservice@rblbank.com
Postal Address Head, Cards Services, RBL Bank Limited, Cards Operating Centre – COC, JMD Megapolis, Unit No 306-311 – 3rd Floor, Sohna Road, Sector 48, Gurgaon, Haryana 122018

RBL Credit Third Level Grievance Redressal Forum

If the Head of Credit Card Services does not respond to your query or complaint within 10 working days, you can contact the nodal officer directly using the information provided below:

Channel Details
Contact Number 022 7143 2700
Email id principalnodalofficer@rblbank.com
Postal Address RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector 48, Sohna Road, Gurugram – 122018, Haryana

Contact details of RBL Bank branches in select cities

RBL Bank has its branches in every city across different states in India. Here are a select few cities with contact details for quick reference.

Branch code

Branch name

Branch address

State

Contact number

112

Hyderabad Branch

RBL Bank Ltd,D No 63865, Ground Floor My Home Jupally Complexopp Green Park Hotel Green Lands Amarpet Road, Hyderabad

Andhra Pradesh

040-40805555

324

Andheri East - Kanakia Wallstreet Branch

RBL Bank Ltd, Unit No 8, Ground Floor, A-Wing, Kanakia Wallstreet, Andheri Kurla Road, Andheri East, Mumbai

Maharashtra

8657561975/8657561977/8657561976

86

Baner Branch

RBL Bank Ltd,C Wing Anmol Pride C.T.S No 270 Baner Road Punemaharashtra, Pune

Maharashtra

020-27290108/27290801

458

G.S Road Guwahati Branch

RBL Bank Ltd, Ground Floor, Dsb Estate 617, G.S Road Opposite Rajib Bhawan, Kamrup Metro, Guwahati

Assam

9864102660

301

Gandhi Maidan Patna Branch

RBL Bank Ltd, Space No:1,2,3,4 Twin Tower, South Gandhi Maidan, Patna

Bihar

0612 2500106 /128 /129

141

Delhi Hauj Khas Branch

RBL Bank Ltd, Ground Floor, M6 , Hauz Khas, Jasola

Delhi

011-42556622/ 42556618

404

N-47, Connaught Place Branch

RBL Bank Ltd, N-47, Connaught Place, New Delhi

Delhi

011-43434079/48

158

Ahmedabad Viva Complex Branch

RBL Bank Ltd,Viva Complex , Ground Floor, Opp Parimal Garden , Ellis Bridge, Ahmedabad

Gujarat

079-40146900/079-40146906/079-40146905/079-40146947

91

Koramangala Branch

RBL Bank Ltd, #135 Mig, 60Ft Road, 1St Cross, Khb Colony, 5Th Block, Near Jyothi Nivas College Back Gate, Koramangala, Bangalore

Karnataka

080-41693567

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Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on No Cost EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.

Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Frequently asked questions

How can I update my mobile number and email ID linked with my Bajaj Finserv RBL Bank SuperCard?

You can update your mobile number and email ID for your Bajaj Finserv RBL Bank SuperCard in the following ways:

  • Log in to our website
  • Use your username and password to log in to your credit card account with Bajaj Finserv
  • Go to ‘Customise settings’ and opt for ‘Personal details’
  • Validate with an OTP sent to your mobile number
  • Provide the new email ID and mobile number to update

Change from My Account
Similarly, you can update your email ID and contact number through our My Account customer portal.

Call our Bajaj Finserv Customer Care
Get in touch with our customer care representative to update your contact details.

How do I get my username and password to access my Bajaj Finserv RBL Bank SuperCard account?

You can get your username and password for Bajaj Finserv RBL Bank Credit Card through our customer portal. Follow these steps:

  • Open the login page on the Bajaj Finserv website
  • From the available options, select ‘Register’
  • Provide your card number along with the CVV and expiry date
  • Submit the details to receive an OTP on your registered mobile number
  • Enter OTP to validate and choose a security question
  • Enter your password

Once the password is created, you can use your customer ID, mobile number, or email ID as the username and password to log in again.

How can I generate my Bajaj Finserv RBL Bank SuperCard PIN?

You can easily generate a credit card PIN for your Bajaj Finserv RBL Bank SuperCard by following the steps given below:

  • Visit the RBL Bank website (www.rblbank.com)
  • Choose the credit card section on the home screen
  • Select the 'Set your Card PIN' option
  • Enter your SuperCard details and click on 'Validate'
  • Generate your OTP and set the PIN of your choice
How can I update my office or residential address on my SuperCard?

To change or update your residential* or office address, contact RBL Bank's customer care executives on 022-71190900 and raise a request for the change.

*For a change in your residential address, you have to submit your address proof within 3 months on kyc.cards@rblbank.com.

How can I contact the Bajaj Finserv RBL Bank SuperCard customer care?

You can contact our customer care representatives for your SuperCard-related queries via call, email, and post.

Via call

Call our customer care number on 022-71190900 and connect with the credit card executive to resolve your query.

Via email

You can write all your queries to us at supercardservice@rblbank.com.

Via post

You can also mail us your query along with the relevant details such as your full name, bank account details, and contact information via post:

Manager - Credit Cards Service,
RBL Bank Limited,
Cards Operating Centre - COC,
JMD Megapolis, Unit No. 306-311 - 3rd Floor,
Sohna road, Sector 48,
Gurgaon, Haryana 122018

Where can I report fraudulent activity on my Bajaj Finserv RBL Bank Credit Card?

To report any fraudulent activity on your Bajaj Finserv RBL Bank Credit Card, call us on 022-71190900 or write to us at supercardservice@rblbank.com.

Can I send an email for a credit card-related query?

Yes. If you are an existing cardholder, you can write to our representatives at supercardservice@rblbank.com.

Whom should I contact to block my Bajaj Finserv RBL Bank Credit Card in case of loss or theft?

In case of loss/ theft, you should report the incident to our customer care executives at +91 22 71190900 or write to supercardservice@rblbank.com.

Does the Bajaj Finserv RBL Bank have a state-wise credit card customer care number?

The Bajaj Finserv RBL Bank Credit Card representatives can be contacted using the central customer care number 022-71190900. We do not have a separate state-wise customer care number.

How can I speak to RBL customer care?

You can contact an RBL Bank Credit Card customer care representative at 022-71190900 in case of any queries regarding the Bajaj Finserv RBL Super Card.

What is RBL 24x7 customer care number?

The 24x7 customer care number for RBL Bank credit card is 022-71190900.

How do I contact RBL credit card customer care?

You can contact RBL credit card customer care by calling their customer service number. The specific number may vary by location, so it is best to visit the official RBL Bank website or check the back of your credit card for accurate contact details. Additionally, you can reach out to them through email or by visiting a local RBL Bank branch for in-person assistance.

Can I call RBL credit card customer care to know my RBL credit card number?

Yes, you can call RBL credit card customer care to know your RBL credit card number. The customer service representative will ask you some questions to verify your identity before providing you with your card number.

Can I call RBL credit card customer care for EMI foreclosure?

Yes, you can call RBL credit card customer care for EMI foreclosure. The customer service representative will guide you through the process and provide you with all the necessary information.

Can I call RBL credit card customer care service to know the cash limit of my RBL Bank SuperCard?

Yes, you can call RBL credit card customer care service to know the cash limit of your RBL Bank SuperCard. The customer service representative will ask you to provide some information before providing you with the details. They will also be able to assist you with any questions or concerns you have about your card's cash limit.

How do I complain about my RBL credit card?

To file a complaint regarding your RBL credit card, you can call the RBL Bank customer care helpline, send an email to the bank's customer service team, or visit your nearest RBL Bank branch.

What is the WhatsApp number for RBL customer care?

RBL Bank also offers customer support via WhatsApp. Customers can send a text message to +91-7744-900-900 to communicate with the RBL Bank customer care team.

Can I call customer care to know my RBL credit card number?

Yes, if you have forgotten or need to know your RBL credit card number, you can call the RBL Bank customer care number. A representative will assist you in verifying your identity and providing the required information.

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