Frequently asked questions

How is the SuperCard different from any other credit card?

As the name suggests, SuperCard has some super features. It offers the features of a regular credit card but also comes with additional features, like an interest-free cash withdrawal for up to 50 days and avail of a loan against a credit card. It also comes packed with rewards, attractive discounts and special privileges on Bajaj Finserv Limited network*.

Does the SuperCard offer ATM cash withdrawals?

Yes, it does. That too without any interest for up to 50 days. You need to pay a processing fee of 2.5% of the cash amount (minimum Rs. 500) + GST. The amount you can withdraw will depend on the lender’s policies and the limit assigned to your SuperCard.

How safe is the SuperCard?

Absolutely safe. The SuperCard comes with the ‘InHand’ security feature wherein you can control your credit and cash limit and cap on international transactions through RBL MyCard App.

What kind of offers will I get with the SuperCard?

As a SuperCard customer, you are entitled to exclusive benefits from Bajaj Finserv partner stores and hassle-free EMI conversion for spends above Rs.2,500. For the latest offers on SuperCard, download the Bajaj Finserv MobiKwik wallet app.

How can a customer earn welcome reward points?

Any SuperCard variant that has a joining fee comes with welcome reward points. To avail of the reward points, the customer should use the SuperCard to transact for a minimum amount of Rs. 2,000 or more within 30 days of card issuance.

What is the annual fee for the SuperCard?

The annual fee of the card varies for each variant of the card.

How can I earn reward points with the SuperCard?

A customer earns reward points on every transaction that they do while using SuperCard. Reward points are credited into the customer’s account at the end of the month and can be redeemed at RBL rewards website.

How can I convert my cash limit into an interest-free loan?

You can convert your available cash limit to an interest-free loan for up to 90 days by using the RBL MyCard App.

What is the limit of interest-free cash withdrawal?

You can withdraw cash from an ATM by using your SuperCard. This withdrawal is interest-free for up to 50 days; however, it comes with a flat processing fee of 2.5% of the cash amount (minimum Rs. 500) + GST and will be dependent on risk policies.

Who can claim a cashback and when will he/ she receive it?

A cashback offer is valid only for select members who hold a valid card with zero outstanding payment that is overdue for more than 30 days. The cashback is rewarded within 45 days after you make the transaction.

How much is the cashback amount?

Cardholders can avail of a cashback of 5% up to a maximum of Rs. 1,000 on a single transaction.

Which transactions provide cashback?

The cashback is valid only on the down payment made with the SuperCard at an RBL Bank partner store. This offer is not valid on the entire amount paid during the payment or any other transaction.

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