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Frequently Asked Questions

How is SuperCard different from any other credit card in the industry?

As the name suggests, SuperCard has some super features. It offers the features of a regular credit card but also offers some additional features, like an interest-free-emergency loan on cash limit of up to 3 months and cash withdrawal for lower interests for up to 50 days. It also comes packed with rewards, attractive discounts and special privileges on Bajaj Finserv Limited network*.

Does SuperCard offer ATM cash withdrawals?

Yes, it does. That too without any interest for up to 50 days. You just need to pay a small 2.5% processing fee. The amount you can withdraw will depend on bank policies and the cash limit assigned to your SuperCard

How safe is SuperCard?

Absolutely safe! The SuperCard comes with ‘InHand’ security feature wherein you can control your credit and cash limit and put a cap on international transactions through RBL MyCard App

What kind of offers will I get with SuperCard?

As a SuperCard customer, you are entitled for exclusive benefits from Bajaj Finserv partner stores*, hassle- free conversion for spends above Rs. 3,000 into easy EMI. For latest merchant offers on SuperCard, please download Bajaj Finserv MobiKwik wallet app.

How can a customer earn welcome reward points?

Application of cards with joining fees gives a customer welcome reward points, however, the member should spend Rs. 2,000 within 60 days of card issuance to confirm their application.

What is the annual fee for SuperCard?

Annual fee of the card varies for each variant of the card.

How can I earn reward points with SuperCard?

A customer earns reward points on every transaction that he/she does while using SuperCard. Reward points are credited into customer’s account at the end of the month and can be redeemed at www.rblrewards.com/SuperCard

How Can I convert my cash limit into an interest-free loan?

You can convert your available cash limit to interest-free loan for up to 90 days by using RBL MyCard App

What is the limit of interest-free cash withdrawal?

You can withdraw cash from an ATM by using your SuperCard. This withdrawal is interest-free for up to 50 days however it comes with a flat processing fee of 2.5% and will be dependent on risk policies.

Who can claim a cashback and when will he/she receive it?

A cashback offer is valid only for select members who hold a valid card with zero outstanding payment that is overdue for more than 30 days. The cashback is rewarded within 45 days after you make the transaction.

How much is the cashback amount?

Cardholders can avail a cashback of 5% up to a maximum of Rs. 1,000 on a single transaction.

Which transactions provide cashback?

The cashback is valid only on the down payment made with the Bajaj Finserv Credit Card Card at a partner store of RBL Bank. This offer is not valid on the entire amount paid during the payment or any other transaction.

What is SuperCard?

SuperCard is a cobrand credit card in association with RBL Bank Ltd. The card is known as SuperCard because of the super features available in it. This is one-of-its-kind card in the industry which not only takes care of your daily/monthly credit needs, but also helps you in emergency cash requirements, exclusive Bajaj Finserv partner store benefits discounts/cashbacks on various categories, rewards on every transaction and many other offerings.

How is SuperCard different from any other credit card in the industry?

SuperCard not only comes with the regular features offered by credit cards but also offers features like:
– Low-cost advance on cash limit at 1 .16% per month with no processing fee
– Cash withdrawal at 0% interest up to 50 days
– Superior rewards program
– Best security features through ‘InHand’ security
– Instant approval/rejection on application form

How can you use SuperCard reward points?

Reward points on your supercard can be earned in 3 ways- welcome rewards (only on paid card variants), spend based rewards and milestone rewards. You can redeem these reward points at www.rblrewards.com/SuperCard or use these at any Bajaj Finserv partner store across India for down payment of No cost EMI’s on a wide range of electronics, consumer durables etc.

How can you use low cost emergency advance?

Low cost emergency advance can be used against cash limit provided within your credit limit. you can avail this short loan on 3 easy EMI’s with no processing fee and nominal interest of 1.16% p.m. you can apply for this through RBL MyCard app or SMS “CASH” to 5607011 or call 022 71190900.

Is there any interest rate on cash withdrawal from SuperCard?

In times of an emergency, other bank credit cards offer cash withdrawals with a lot of fee and interest. Cash withdrawal from SuperCard can be done within the cash limit of the card limit and this is interest-free for upto 50 Days with nominal processing fee of 2.5%. However, its always preferred to repay on time to avoid interest charges.

How can you activate your card?

You can now activate your card and not wait for a physical card to start shopping. Simply download Bajaj Finserv wallet app (Link) sign up using your details, on homepage click on SuperCard icon and enter required details shared during your card application. set a 6-Digit mPin and view your digital SuperCard. Go to settings option ,enable online transactions and start using it for online transactions.

How can you convert shopping spends to Easy EMI’s?

You can convert shopping spends exceeding Rs. 2,500 to easy EMI through RBL MyCard App or simply write to supercardservice@rblbank.com. The EMI’s tenure is flexible as per your need with a nominal processing fee.

How can you use SuperCard for contactless payment at stores ?

Tap this card to make fast & convenient payments at retail outlets. With contactless payments enabled, your Card never has to leave your hand. Make payments of up to Rs. 5000* at a time using the tap & pay feature.

With increasing number of cybercrimes, how safe is my SuperCard from online fraud?

SuperCard comes with a feature called ‘InControl’, where the security of your SuperCard will be in your control. You can control the use of your card through the RBL MyCard App too. Your Bajaj finserv cobrand credit card is secure than ever which gives you the power to switch on/off your card in seconds. Unable or disable domestic, international, online or offline transactions.

Do you need any help regarding your supercard?

If you have any other query, call us at 022 71190900 or e-mail us at supercardservice@rblbank.com and we’ll be glad to assist you.

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