Contact US

Not yet an existing customer?

  • You can visit our branch or call us at 1800-103-3535 or SMS 'LAS' to 9773633633

For existing customers: Call on IVR

Select from various IVR options Access IVR in 10 languages: English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Kannada and Malayalam Access to all loan details

IVR - toll free
Dial 020 3957 4151 (call charges apply) (W.e.f. 2 May 2015)
Enter your 7-digit Bajaj Finance Ltd Customer ID

Get information via EMAIL

For existing customers: Email

For any queries, visit our website . Select the (Email Us) tab and follow the directions to get your query resolved.

Get information via SMS

For existing customers: SMS updates

SMS ((keyword below)) to +91 92275 64444

  • To know your current email address
  • UPDEMAIL (New Email ID )
  • Know your current email address
  • To know your current mailing address
  • To know your customer ID
  • LAN
  • To know your loan account number (LAN)
  • Know your loan/EMI details
  • to know your Experia user ID and password PIN to know your 4 digit EMI card PIN
  • to give your valuable feedback SAT Y Give a positive feedback SAT N to give a negative feedback

(Your mobile number should be registered with us for this facility). Standard SMS charges applicable

Visit our branch

  • Change of mode of payment (Swapping)

  • Purchase/cancellation of insurance policy

  • Foreclosure of loan

  • Refund

To know the address of your nearest branch Click Here

Customer portal


  • Select 'Customer Portal ' from the login option

  • Log in with your username/email/mobile number and password

  • Access all loan details

  • Transact on your loan account

  • View special offers

Our Social Channels

Connect with us on social media and stay updated for our latest news and offers

Give us a call

For Durable Finance & EMI card queries, call

020 3957 5152

For all other product queries, call

020 3957 4151

Call to speak to us in either of the mentioned preferred languages: English, Hindi, Bengali, Marathi, Oriya, Gujarati, Tamil, Telugu, Kannada or Malayalam.

Visit our branch

Select your state and city to find a Bajaj Finance Ltd branch near you.

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