Frequently Asked Questions
What is the Bajaj Finserv EMI Network Card?
The Bajaj Finserv EMI Network Card is a digital card that allows you to convert the cost of your purchases into affordable EMIs, at no additional charge. You can use your EMI Network Card to buy your favourite electronics, appliances, furniture, gym membership, flight and hotel bookings, etc.
You can access this card from the Bajaj Finserv Wallet app or apply for it by visiting any of our partner stores nearby.
Where can I use my Bajaj Finserv EMI Network Card?
You can use this card to shop online on the Bajaj Finserv EMI Store. It can also be used across 1.2 lakh partner stores in 1,900+ cities. Some of the major Bajaj Finserv partner outlets are Croma, Vijay Sales, Reliance Digital, Sargam Electronics etc.
To find a store near you, click here.
What is the loan amount available on the Bajaj Finserv EMI Network Card?
You can get a loan up to Rs. 4 lakh on the Bajaj Finserv EMI Network Card.
What will be the tenor of my EMI loan?
You can choose a suitable tenor ranging from 3-24 months at the time of purchase.
How can I access the EMI Network Card on the Bajaj Finserv Wallet?
The EMI Network Card is a digital card which can only be accessed on the Bajaj Finserv Wallet app. To view the card:
1. Click on the EMI Cards tab
2. Enter your date of birth.
3. Click on 'See Card Now'
You can also access additional details like your available loan limit, EMI offers, stores near you, and the status of your loans here. Download the app on your mobile from Play Store or App Store. You can also give a missed call to 9278066666 from your registered mobile to get a link to download the app
What are the benefits of Bajaj Finserv Wallet app?
With the Bajaj Finserv Wallet app, you can view:
1. Your EMI Network Card details like card number, avaiable limit,transaction details.
2. Bajaj Finserv partner stores where you can transact using your EMI Network Card.
3. EMI offers available for you.
Do I have to make any down payment when I transact using my card?
It depends on the product you are looking to purchase. Certain categories such as gym memberships, travel bookings, and others may involve a nominal down payment. However, most products do not require any down payment.
Is the EMI Network Card a credit card?
The EMI Network Card is not a credit card. By using the EMI Network Card, customers can purchase any electronics, gadgets, home décor and furnishing, or fashion products across 1.2 lakh+ partner stores in 1,900+ cities with minimal documentation on No Cost EMI.
Can someone else use the EMI Network Card on my behalf?
For safety and security reasons, we recommend that only the card holder uses the EMI Network Card for making the purchases. The liability of the loan taken using the EMI Network Card rests solely with the card holder.
Can I apply for family card(s) on my EMI Network Card?
Yes, you can apply for up to two add-on cards with your existing EMI Network Card.
How do I repay the loan availed on my EMI Network Card?
Your loan amount is auto debited through ECS mandate provided by you. In case you need more details, please feel free to visit us at www.bajajfinserv.in/reach-us. We will be happy to assist you.
Can I foreclose the loan? How do I do it?
Yes, you can foreclose loan after 6 months from the disbursement date. It can be done in three different ways mentioned below:
1. You can visit the customer portal-Experia
2. You can walk into one of our branches
3. You can contact us at www.bajajfinserv.in/reach-us.
What is the interest and processing fees charged for loans on the EMI Network Card?
There is usually no Interest component. However, a nominal down payment or a processing fee of up to Rs. 1,017 may be applicable on certain products.
Do I get any dealer discounts/offers with this card?
Yes. There are more than 1,000 offers given by our partners from time to time. You can view these offers on the Bajaj Finserv Wallet app or on our website. You can also check with out in-store representatives at the time of purchase.
Do I need to pay a charge to the retailer for any transaction I make on the EMI Network Card?
You may have to pay an additional transaction charge, depending on the schemes running at the partner stores at the time of sale.
What if I lose my EMI Network Card and someone else uses it to make purchases?
In case you lose your EMI Network Card, block it immediately. There are 3 easy ways to block your card:
1. Log in to your Bajaj Finserv Wallet app
2. Log in to our customer portal-Experia
3. Call our customer care at 086980 10101 (call charges applicable).
For security reasons, we recommend that only the EMI Network Card holder uses it for making purchases. The liability of the loan availed using the EMI Network Card rests solely with holder of the card.
How do I enquire more about the EMI Network Card?
You can contact us at www.bajajfinserv.in/reach-us or call us on 086980 10101 (call charges may be applicable).
What if I lose my smartphone on which I had logged in to Bajaj Finserv Wallet app and linked my EMI Network Card?
We recommend you place a request to block your EMI Network Card. There are two ways to block your card:
1. Log in to our customer portal-Experia
2. Call our customer care at 086980 10101 (call charges applicable)
How do I get my EMI Network Card statement?
You can view your transaction details online on the customer portal - Experia. Simply log in using your username and password. To get more details, you can visit us at www.bajajfinserv.in/reach-us or call us on 086980 10101 (call charges may be applicable).
How do I get my customer portal login details?
To get login details you can SMS EXPERIA to +91 92275 64444 from your registered mobile.
How do I download Bajaj Finserv Experia app?
To download Bajaj Finserv Experia app SMS EMI to 56070 from your registered mobile number. You can also download it from the Play Store or App Store.
How can I change my contact details registered with my EMI Network Card?
For any change of your registered contact details such as home address, email ID, mobile, and telephone number, you will have to login and update the same through our customer portal - Experia.
What should I do if my EMI Network Card displays an error at the time of use?
Our representatives at the partner store will be there to assist you. In case your problem is not resolved, please call us at 086980 10101 (call charges may be applicable).
How to block my EMI Network Card?
You can call us on 086980 10101 (call charges applicable) to get your EMI Network Card blocked.
What is the validity of my EMI Network Card?
The validity of your EMI Network Card is mentioned on the card itself. There are three ways to check it:
1. Log in to your Bajaj Finserv Waller app
2. Visit our customer portal - Experia
3. Call our customer care at 086980 10101 (call charges applicable)
How can I re-issue my EMI Network Card?
There are three ways to re-issue your EMI Network Card:
1. Log in to your Bajaj Finserv Waller app
2. Visit our customer portal - Experia
3. Call our customer care at 086980 10101 (call charges applicable)
What is the Bajaj Finserv EMI Store?
The Bajaj Finserv EMI Store is an online shopping platform where you can buy the latest smartphones, electronics, and more on No Cost EMI. The EMI Store offers a host of benefits like free home delivery, zero or minimal down payment, flexible repayment tenors, and more. Shop on the EMI Store here.
How do I apply for an EMI Network Card?
You can apply for EMI Network card offline from our authorised dealer stores like Vijay Sales, Ezone, Croma, etc. when you purchase on easy EMIs. Submit some basic KYC documents such as your Aadhaar card and a cancelled cheque to get your purchase instantly financed.
Click here to find the nearest store. You can read more about EMI Network fees and charges here.
What are the documents that I need to submit to get an EMI Network Card?
You will need to submit KYC documents like your Aadhaar card or PAN card and a cancelled cheque to get an EMI Network Card.
How can I apply for the Bajaj Finserv Insta EMI Card?
You can apply for the Insta EMI Card by clicking here. Follow the below mentioned steps:
• Provide your basic details to check your pre-approved offer
• Verify your details registered with us
• Purchase your Insta EMI Card by paying a joining fee of Rs. 567.
Do I have to submit any documents while applying for the Insta EMI Card?
You don’t have to submit any documents while applying for the Insta EMI Card online.
