Frequently asked questions about our personal loan app
What documents do I need for the loan process?
You only need to have some basic documents to avail of a personal loan. Check out the list on the personal loan eligibility and documents .
How much can I borrow?
The amount you can borrow will depend on your profile. Please reach out to your Relationship Manager to know more.
What is the rate of interest?
Bajaj Finserv offers an affordable rate of interest on a personal loan . However, the specific rate may vary from applicant to applicant.
What is the tenor for a personal loan?
You can avail of a personal loan for a flexible tenor of up to 60 months.
What is the collateral/security needed for a personal loan?
A personal loan is an unsecured loan that does not require any collateral or security. You only need to meet the eligibility criteria to get the money you need.
What is the turnaround time for the loan to be disbursed to my account?
The loan disbursement depends on how soon you submit documents. Once your documents are verified, the loan is disbursed quickly into your account.
I don't have time to visit the branch. Where can I submit my documents?
A representative from Bajaj Finserv will collect the documents from a place of your convenience.
How can I update my contact information?
You can update your personal details on the app itself.
Why do you need my bank details?
Your bank details are needed to verify and sanction the personal loan offer.
Are there any processing fees on the loan?
Yes, there is a minimal processing fee on the loan offer. Please check the personal loan interest rates and charges for more details.
Can I set automatic repayment on the loan?
Yes, you can set automatic repayment on the loan.
What are the features of a Flexi term loan?
A Flexi term loan has the following features:
1. You have the flexibility to prepay the loan with idle funds.
2. You can re-avail the prepaid amount within the drop-line facility at any time within the loan tenor timeframe without any additional documentation.
3. You save on interest costs – interest is payable only on the utilised loan amount. There is no interest levied on the prepaid amount.
4. You can enjoy seamless, easy, hassle-free online transactions on Bajaj Finserv's customer portal - Experia, the self-service account access tool for drawdown and RTGS that allows you to make part-prepayments to BFL through net-banking transactions.
What is the billing cycle?
The standard billing cycle is from the 26th of the month to the 25th. The payment will be due on the 5th of the following month.
Can I make part-prepayments?
Yes, you can partly prepay the loan.
Will my loan data be shared with the lender?
Yes, your data will be shared with the lender, but it will be kept confidential and not shared with any third parties.
What if the app crashes before I finish applying for the loan?
In the event of a crash, you can retry applying once the app recovers and in case the process does not go through.
Whom do I contact for loan queries?
You can contact our customer care service for any loan queries that you may have. You can get customer care details from the personal loan contact details page.
What documents do I need for the loan process?You only need to have some basic documents to avail of a personal loan. Check out the list on the personal loan eligibility and documents .
How much can I borrow?The amount you can borrow will depend on your profile. Please reach out to your Relationship Manager to know more.
What is the rate of interest?Bajaj Finserv offers an affordable rate of interest on a personal loan . However, the specific rate may vary from applicant to applicant.
What is the tenor for a personal loan?You can avail of a personal loan for a flexible tenor of up to 60 months.
What is the collateral/security needed for a personal loan?A personal loan is an unsecured loan that does not require any collateral or security. You only need to meet the eligibility criteria to get the money you need.
What is the turnaround time for the loan to be disbursed to my account?The loan disbursement depends on how soon you submit documents. Once your documents are verified, the loan is disbursed quickly into your account.
I don't have time to visit the branch. Where can I submit my documents?A representative from Bajaj Finserv will collect the documents from a place of your convenience.
How can I update my contact information?You can update your personal details on the app itself.
Why do you need my bank details?Your bank details are needed to verify and sanction the personal loan offer.
Are there any processing fees on the loan?Yes, there is a minimal processing fee on the loan offer. Please check the personal loan interest rates and charges for more details.
Can I set automatic repayment on the loan?Yes, you can set automatic repayment on the loan.
How do I keep track of my loan and download loan certificates and other related documents?You can do so using your login details to maintain and track your loan online.
What are the features of a Flexi term loan?A Flexi term loan has the following features:
1. You have the flexibility to prepay the loan with idle funds.
2. You can re-avail the prepaid amount within the drop-line facility at any time within the loan tenor timeframe without any additional documentation.
3. You save on interest costs – interest is payable only on the utilised loan amount. There is no interest levied on the prepaid amount.
4. You can enjoy seamless, easy, hassle-free online transactions on Bajaj Finserv's customer portal - Experia, the self-service account access tool for drawdown and RTGS that allows you to make part-prepayments to BFL through net-banking transactions.
What is the billing cycle?The standard billing cycle is from the 26th of the month to the 25th. The payment will be due on the 5th of the following month.
Can I make part-prepayments?Yes, you can partly prepay the loan.
Will my loan data be shared with the lender?Yes, your data will be shared with the lender, but it will be kept confidential and not shared with any third parties.
What if the app crashes before I finish applying for the loan?In the event of a crash, you can retry applying once the app recovers and in case the process does not go through.
Whom do I contact for loan queries?You can contact our customer care service for any loan queries that you may have. You can get customer care details from the personal loan contact details page.