Global delivery network across 13 countries with 40 scalable delivery centres providing 24x7 multichannel support.
Continuous focus on strategic R&D investments to develop in-house, AI-driven solutions focused on CX transformation.
Proven track record of inorganic growth and integration adding capabilities and driving financial growth.
Diversified operations with domain expertise across multiple industries with long standing customer relationships.
Diverse Board, experienced promoters and management team with domain expertise supported by skilled employees.
There are outstanding legal proceedings involving the Company, Subsidiaries and Directors. Any adverse outcome in such proceedings may adversely affect its reputation, business, results of operations, profitability and margins, cash flows and financial condition.
A significant portion of the company's business is attributable to top 10 customers that have contributed 49.84%, 52.17%, 45.30% and 41.04% to the revenue from operations for the three month period ended June 30, 2026, Fiscals 2026, 2025 and 2024, respectively. Any deterioration in the financial condition of the company's top customers or the loss of such customers may have an adverse impact on its business.
If the company's information security measures are compromised, damaged or interrupted by cyber attacks, breaches, computer viruses or other security problems, its business, reputation and financial condition could be adversely affected.
90.06%, 88.71%, 80.59% and 76.22% of the company's revenue from operations for the three month period ended June 30, 2026, Fiscals 2026, 2025 and 2024, respectively is derived from customers based outside India with a higher dependence on revenue from operations from North America. The company's international operations expose it to complex management, legal, tax and economic risks, and exchange rate fluctuations, which could adversely affect the company's business, financial condition and results of operations.
Any failures to protect its in-house developed technologies or information or the company's intellectual property rights may have an adverse effect on its business, financial condition, and results of operations.
The company operations are dependent on its ability to attract and retain skilled employees as well as Key Managerial Personnel and Senior Managerial Personnel and any inability on the company's part to do so, could adversely affect its business, results of operations and financial condition.
The logo used by the Company is not registered under the Trade Marks Act, 1999. Failures to protect its intellectual property rights may adversely affect the company's competitive business position, financial condition and profitability.
Goodwill and other intangible assets are the company's largest assets. Any impairment to its goodwill or other intangible assets may adversely affect the company's reputation and financial condition.
Foreign exchange-related risk could adversely affect its business. Additionally, the company does not have any hedging arrangements.
If the company is unable to fully realize the anticipated benefits of acquisitions or experience delays or other problems in implementing its strategy of expanding through acquisitions, the company's growth, business, results of operations and prospects may be adversely affected.
