4 reasons to choose us
Easy application and quick response
From application to approval, all in one seamless digital journey.
Say goodbye to paperwork and hello to hassle-free applications.
Fast, transparent, and stress-free claims.
Step-by-step guide to buy Care Health plans
Here are the key benefits of buying health insurance plans online-
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Step 1
Choose the Care plan that you wish to buy by visiting our Health Insurance product list. Click on the ‘Buy Now’ button..
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Step 2
Enter your full name as on your PAN card and the mobile number that you used to buy your previous product from us and press the ‘Submit’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number matches our records, your details on the form will be pre-filled. All you need to do is to check if the details are correct.
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Step 5
At this point, the payment page will open. Complete the online payment via one of the following options:
UPI, net banking, credit/debit cards and wallet. -
Step 6
After the payment is successful, you can download the policy receipt instantly.
How to raise a cashless claim for Care Health Insurance policy
Follow these steps to raise a cashless claim request with Care Health Insurance.
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Step 1 - Contact the insurer
Reach out to the insurer:
1. Toll-free: 1800 102 4488
2. E-mail: customerfirst@careinsurance.com -
Step 2 - Locate a network hospital near you
You can get cashless treatment at 19,000+ Care Health network hospitals across India. Click here to locate a hospital near you.
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Step 3 - Verify patient’s identity
Contact hospital insurance helpdesk or billing counter with a copy of patient’s medical ID card (issued by the insurer), pre-authorisation form along with valid Government ID proof.
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Step 4 - Submit the pre-authorisation form
Fill and submit the pre-authorisation form available at the hospital desk. You can also download the form online and fill it beforehand.
How to raise a reimbursement claim Care Health Insurance policy
To reimburse your hospital and medical expenses, follow these steps.
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Step 1 - Contact the insurer
Reach out to the insurer:1. Toll-free: 1800 102 4488
2. E-mail: customerfirst@careinsurance.com -
Step 2 - Settle all hospital bills
Settle all medical bills and other costs involved in hospitalisation and treatment at the hospital.
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Step 3 - Submit necessary documents
Submit the required documents like the reimbursement claim form, hospital discharge summary, bills, and prescriptions online on the insurer’s website.
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Step 4 - Claim settlement
The insurer will review and verify the documents and process the claim as per the policy's terms and conditions.
Documents required for raising a claim request for Care Health Insurance policy
Here is the list of documents you need to raise a claim request with Care Health Insurance.
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Policy document received at the time of purchase
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Invoices for all expenses being claimed
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Medical certificates and reports received from the doctor
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In case of loss of passport, a letter from the embassy confirming the loss.
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In case of baggage loss, trip delay – letter/ confirmation from airlines
How to renew Care Health Insurance plans
You can renew your Care Health Insurance plan in just a few quick steps:
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Step 1:
Visit the Care Health Insurance website and log in to your account using your policy number and other required details.
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Step 2:
Select the 'Renew' option and select the policy you wish to renew from the available options.
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Step 3:
Verify the policy information and ensure that the details are correct. If there are any changes, make the necessary modifications.
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Step 4:
Select a payment method of your choice and complete the transaction to renew your Care Health Insurance policy.
How to calculate Care Health Insurance premium?
Calculating the premium for your Care Health Insurance policy is straight forward. The insurance company's website has a premium calculator that helps policyholders estimate the premium amount. You can calculate the health insurance premium based on factors like age, health condition, and other relevant details. To calculate your premium, enter the required information into the premium calculator, and the tool will provide an approximate premium amount.
Contact details of Care Health Insurance
For queries related to the policy, claim settlement, and other related information, you can contact the insurer in the following ways:
- E-mail at: customerfirst@careinsurance.com
- Toll-free number: 1800-102-4488
Frequently asked questions
Overview
Features
Coverage
Are there any customisations available with Care Health Insurance?
Yes, customisations are available with Care Health Insurance. You can buy a plan based on your individual requirement.
Do I have to pay an additional premium amount for add-on/optional covers?
Yes, you need to purchase an add-on cover separately — it is not included as part of the base premium amount paid to the insurer.
What documents are required to buy Care Health Insurance?
No documents are required when buying on Bajaj Finance Insurance Mall. You only need your date of birth, a valid 10-digit mobile number, and your residential PIN code.
What does pre-existing diseases in health insurance mean?
Pre-existing diseases are conditions you already have when purchasing health insurance. A pre-existing ailment is identified within 48 months of the policy's effective date.
Can I claim Care Health Insurance immediately after buying it?
No. To claim the benefits of the policy, you need to wait for 30 to 90 days from the date of purchase before raising a claim.
How do I raise a cashless claim?
Contact Care on toll-free 1800-102-4488 or email customerfirst@careinsurance.com. Get admitted to one of 19,000+ network hospitals, submit the pre-authorisation form at the hospital desk, and the insurer settles bills directly with the hospital after discharge.
How do I raise a reimbursement claim?
Settle all hospital bills first, then submit the reimbursement claim form, discharge summary, bills, and prescriptions online on the insurer's website. The insurer reviews and processes the claim per policy terms.
Do I get tax benefits with Care Health Insurance?
Yes. With a comprehensive Care Health Insurance policy, you can enjoy health insurance tax benefits under Section 80D of the Income Tax Act.
How do I renew my Care Health Insurance plan?
Log in to the Care Health Insurance website with your policy number, select the 'Renew' option, verify your policy details (make changes if needed), and complete payment via your preferred method.
How is the Care Health Insurance premium calculated?
Use the premium calculator on the insurer's website. Factors like age, health condition, sum insured, and coverage type determine the premium. Premiums start from ₹118.
Disclaimer
*T&C Apply. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Life Insurance Limited (Formerly known as Bajaj Allianz Life Insurance Company Limited), HDFC Life Insurance Company Limited, Life Insurance Corporation of India (LIC), Bajaj General Insurance Limited (Formerly known as Bajaj Allianz General Insurance Company Limited), SBI General Insurance Company Limited, ACKO General Insurance Company Limited, HDFC ERGO General Insurance Company, TATA AIG General Insurance Company Limited, ICICI Lombard General Insurance Company Limited, New India Assurance Limited, Chola MS General Insurance Company Limited, Zurich Kotak General Insurance Company Limited, Star Health & Allied Insurance Company Limited, Care Health Insurance Company Limited, Niva Bupa Health Insurance Company Limited, Aditya Birla Health Insurance Company Limited and Manipal Cigna Health Insurance Company Limited under the IRDAI composite registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure & policy wordings carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also distributor of other third party products from Assistance service providers such as CPP Assistance Services Private Limited, Bajaj Finserv Health Limited. etc. All product information such as premium, benefits, exclusions, value added services etc. are authentic and solely based on the information received from the respective Insurance company or the respective Assistance provider company.
Note- While we have made all the efforts and taken utmost care in gathering precise information about the products, features, benefits etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective products sales brochure and policy/membership wordings before concluding sales.