Bajaj Finserv Health Limited FAQs

Frequently asked questions

What is Bajaj Finserv Health?

Bajaj Finserv Health (eBH) is a health-tech company of the Bajaj Finserv group. A health management platform that creates a healthcare base by providing a network of service providers. This insurance company uses the latest technology to help its customers monitor and improve their health.

How can I contact customer care to get information?

You can call the Bajaj Finserv Health Limited helpline number 020-48562555 or email at customercare@bajajfinservhealth.in

What is Lab & Radiology Benefit? Where can I utilize it?

Bajaj Finserv Health offers discounts on a set of prescribed pathology or radiology tests. You can avail the benefits as per your need and as specified in the plan.

You can utilize this benefit directly on Bajaj Finserv Health App/Web with listed network providers. Online bookings can be availed for Home Collection/Lab Visit Appointments

What is OPD Doctor Consultation Benefit? Where can I utilize it?

In order to avail doctor consultation benefit on app/web, go to your health plans, click on utilise, click on ‘Doctor Consultation’, select the doctor of your choice from the list of doctors available on Bajaj Finserv Health App. You may also book an appointment by emailing us at customercare@bajajfinservhealth.in.

How can I apply for the plan offline?

Customers can visit the nearest Bajaj Finserv branch or get in touch with an agent to buy a health plan. The nearest branch's location can be checked on the company's official website. However, if you are looking for health plans online, you can choose from health insurance policies available at the Bajaj Finance Insurance Mall.

What is a network discount?

Discounts are offered on healthcare expenses mentioned below and it can be availed within the wide pan India network of labs and hospitals that are a part of Bajaj Finserv Health Prime network.  List of discounts offered:

  1. OPD Consultation Discount – 10%
  2. Lab & Radiology Discount– 10%
  3. Health Plans & Packages Discount– 10%
  4. Pharmacy Discount – 10%
  5. Spectacle Discounts– 10%
  6. Dental Procedure Discounts– 10%
  7. Room Rent Discount– 5%
  8. Free Ambulance for IPD Admissions
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