Bajaj Finserv Health Limited FAQs

Frequently asked questions

What is Bajaj Finserv Health?

Bajaj Finserv Health (eBH) is a health-tech company from Bajaj Finserv group with a health management platform that is an enabler in the healthcare ecosystem providing a network of service providers and use latest technology to improve health of consumers

How can I contact customer care to get information?

You can call the Bajaj Finserv Health Limited helpline number 020-48562555 or email at

What is Lab & Radiology Benefit? Where can I utilize it?

You can take a prescribed pathology or radiology test of your choice up to the amount specified in the plan. 

You can utilize this benefit directly on Bajaj Finserv Health App/Web with listed network providers. Online bookings can be availed for Home Collection/Lab Visit Appointments

What is the process for downloading Bajaj Finserv Health Insurance Policy?

Visit the Bajaj Finserv Health Insurance homepage and log in using your mobile number/policy number to download the policy wordings. You can also download the policy from Bajaj Finserv App.

What is OPD Doctor Consultation Benefit? Where can I utilize it?

In order to avail doctor consultation benefit on app/web, go to your health plans, click on utilise, click on ‘Doctor Consultation’, select the doctor of your choice from the list of doctors available on Bajaj Finserv Health App. You may also book an appointment by emailing us at 

How can I apply for the plan offline?

Customers can visit the nearest Bajaj Finserv branch or get in touch with an agent to buy a health plan. The nearest branch's location can be checked on the company's official website.

What is a network discount?

Discounts are offered on healthcare expenses mentioned below and it can be availed within the wide pan India network of labs and hospitals that are a part of Bajaj Finserv Health Prime network.  List of discounts offered:
1. OPD Consultation Discount – 10% 
2. Lab & Radiology Discount– 10% 
3. Health Plans & Packages Discount– 10% 
4. Pharmacy Discount – 10% 
5. Spectacle Discounts– 10% 
6. Dental Procedure Discounts– 10% 
7. Room Rent Discount– 5%
8. Free Ambulance for IPD Admissions

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