Contact Bajaj Finserv Customer Care
If you are a new customer looking for information on a Bajaj Finserv Gold Loan or looking to contact us, you can visit any of the branches near you using the branch locator.
If you are an existing customer, click here to reach us.
Get information about the Bajaj Finserv Gold Loan online or offline
If you are an existing customer, you can visit our customer portal – My Account and follow these steps:
- 1 Log in using your user ID and password
- 2 Click on ‘Access all your loan details
- 3 Select ‘Manage your loans’
- 4 View special offers
Existing customers can also visit the closest Bajaj Finserv branch near them and speak directly to a Bajaj Finserv executive for more details about a gold loan.
Visit the nearest Bajaj Finserv branches in these cities
Frequently asked questions
To get help with your Bajaj Finserv Gold Loan, you can visit the official website and access the customer care section. You can also log in to the customer portal to raise a request. Contact details are provided based on your location and type of service required.
To find the gold loan contact number of your lender like Bajaj Finance, visit the official website or your loan documents. You can also log in to our website or Bajaj Finserv App to get branch contact details and speak to a representative directly.
Yes, customer care can help you with loan repayment queries such as checking outstanding amounts, repayment due dates, and payment modes. Simply reach out through the official website or mobile app to speak to a representative or raise a service request online.
Customer care for gold loans is usually available during working hours from Monday to Saturday, except on public holidays. For anytime assistance, Bajaj Finserv offers self-service tools on its website and app to manage your loan details and raise queries online.
Before calling, keep your loan account number, registered mobile number, and ID proof ready. These details help customer support quickly find your records and provide accurate assistance regarding your Bajaj Finserv Gold Loan application, repayment, or service request.
