Your expensive smartphone and laptop enable you to communicate, browse, stay connected, transact, and carry out many other day-to-day functions. With your valuable personal information and confidential data stored on the device, any event that causes damage to your device can be a nightmare.
Your expensive mobile phones and laptops deserve additional protection, and CPP FoneSafe Classic offers the perfect plan. CPP Fonesafe Classic helps you in protecting your device along with other features like ZEE5 subscription, Gaana plus subscription, and device security. A complimentary accidental and liquid damage protection is also included for your device in this plan.
The F-secure network works on iOS and Android platforms to ensure that all your devices are protected under a single web-based service. F-Secure SAFE Device Security protects your smartphone, tablet with features like antivirus, antimalware, remote data lock, wipe, GPS tracking, scream alarm, parental control, and banking protection.
If your phone is stolen or lost, you can get a temporary phone delivered to select cities across India.
This plan comes with a 12-month live tv subscription, where you can enjoy your favourite movies, channels, music, and much more. ZEE provides this service.
Get a free 12-month subscription to Gaana plus and listen to music on your devices.
No matter where you are, you can report the loss of your debit or credit card with a single call to CPP's customer care at 1860-258-3030 (Monday - Sunday, 11 am to 9 pm) for assistance related to your CPP FoneSafe Classic benefits.
The feature helps you block your sim card if your phone gets lost and retains your mobile identifier (IMEI).
This plan ensures that the member’s smartphone is protected against loss or due to accidental damage up to the purchase price. This cover includes liquid damage as well. The protection starts from your date of purchase of a smartphone or laptop and is valid for 12 months.
Note: *You will be enrolled on the complimentary equipment damage protection benefit within seven days of your membership start date. An Indian General Insurance Company provides all-risk cover registered with IRDAI under the group insurance policy for CPP members. Please refer to group policy Terms & Conditions for more details.
Here are the details covered under CPP FoneSafe Classic Policy:
|Service Provider Name||CPP Assistance Services Pvt Ltd.|
|Key Benefits||F-Secure safe device security, temporary smartphone
replacement, ZEE5 all-access annual subscription, music
subscription, single number assistance, sim card blocking
|Validity||365 days post-purchase|
|Complimentary Accidental or Liquid Damage details|
|Maximum Coverage||Same as handset value (inclusive of taxes)|
|Accidental Damage||Covers display related damages, handset damage is not covered.|
In order to purchase the policy, follow these steps:
The following documents are needed to purchase the plan:
You need the following documents in original from the manufacturer for the claim:
To process the claim, follow the procedure mentioned below:
1. Register claim by using any of the following
a. By calling helpline number 18002 102030
b. By sending SMS to 52040 with format (’BAAR’). You will receive a call back within 24 hours
c. By sending an email to BAAR@general.bajajallianz.co.in
d. By visiting web page www.BAAR.in
e. Register claim via “BAAR Claims App” download the same by clicking https://bit.ly/3aJF0Gv 2. Post claim registration, upload KYC* using the below option
a. via web page https://www.bajajallianzallrisk.in/upload-claim-documents.php
b. Upload the KYC using the “BAAR Claims App”. You can download the same by clicking https://bit.ly/3aJF0Gv
3. Once the claim gets in- principally approved, an outcall will be done to schedule pick-up
4. The device gets picked-up from the customer’s given address
5. Post receiving the device at the hub, an estimate from the brand's authorized service centre will be arranged, and the customer is notified via payment link to the excess amount in case the claim approved under partial loss
6. The device will be repaired and returned to the customer
Note: In case a claim is approved under total loss, the customer needs to courier the device box, charger, USB, headphone, etc., to address communicated over email. Customers can upload the payment documents using above mentioned document uploading options.
In the event of device damage, you can log in with your registered Membership Number or Mobile Number on www.cppwebservices.in/Claim/CONSUMER/Login.aspx to file a claim.
Steps to file a claim through the above link:
BFL Helpline: 08698010101
CPP Fonesafe Helpline: 1860-258-3030
E-mail – email@example.com
Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.
Bajaj Finance Ltd. (BFL) is merely a distributor of this Product, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of this product is at sole discretion of CPP. This product shall be governed by CPP product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. The approval / rejection of a request for loan (to purchase smartphone and/or this product), shall be at sole discretion and subject to fulfilment of criteria prescribed by BFL.