Smartphones and laptops enable you to communicate, browse, stay connected, transact, and carry out many other day-to-day functions. With your valuable personal information and confidential data stored on the device, any event that causes damage to your device can be a nightmare.
Protect your devices with CPP FoneSafe Classic that offers features like internet security, temporary smartphone replacement, ZEE5 subscription and Gaana Plus subscription. This plan also offers complimentary accidental and liquid damage protection to your device.
Here are the key features and benefits of the plan:
The F-secure network works on iOS and Android platforms to ensure that all your devices are protected under a single web-based service. F-Secure SAFE Device Security protects your smartphone, tablet with features like antivirus, antimalware, remote data lock, wipe, GPS tracking, scream alarm, parental control, and banking protection.
If your phone is stolen or lost, you can get a temporary phone delivered at select cities across India.
This plan comes with a 12-month live TV subscription, where you can enjoy your favourite movies, channels, music, and much more. The service is provided by ZEE.
Get a free 12-month subscription of Gaana Plus and listen to music on your devices.
No matter where you are, you can report the loss of your debit or credit card with a single call to CPP's customer care at 1860-258-3030 (Monday-Sunday, between 11 am to 9 pm). You can call on this number for any assistance related to your CPP FoneSafe Classic benefits.
The feature helps you to block your sim card if your phone gets lost and retains your mobile identifier (IMEI).
This plan ensures that the member’s smartphone is protected against loss or accidental damage up to the purchase price. This cover includes liquid damage as well. The protection starts from your date of purchase of a smartphone or laptop and is valid for 12 months.
Note: *You will be enrolled on the complimentary equipment damage protection benefit within seven days of your membership start date. An Indian General Insurance Company provides all-risk cover registered with IRDAI under the group insurance policy for CPP members.
Note: Please refer to group policy terms and conditions for more details.
Here are the details covered under CPP FoneSafe Classic Policy:
|CPP FoneSafe Classic|
|Service provider name||CPP Assistance Services Pvt Ltd.|
|Key benefits||F-Secure safe device security, temporary smartphone
replacement, ZEE5 all-access annual subscription, music
subscription, single number assistance, sim card blocking
|Validity||365 days post-purchase|
|Complimentary accidental or liquid damage details|
|Maximum coverage||Same as handset value (inclusive of taxes)|
|Accidental damage||Covers display related damages, handset damage is not covered.|
Here are the steps to purchase the policy:
Here’s the list of documents required to purchase the plan:
Here’s the list of documents you need in original form from the manufacturer for raising the claim:
To process the claim, follow the procedure mentioned below:1. You can register the claim through any of the following ways:
In the event of device damage, you can log in with your registered membership number or mobile number on www.cppwebservices.in/Claim/CONSUMER/Login.aspx to file a claim. Here are the steps to file a claim through the above link:
Here are some of the exclusions under the plan:
For claim/assistance, you can contact us/insurer through one of the following ways:
CPP Fonesafe Helpline:1860-258-3030
Mailing address:Ground Floor, Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014.
Bajaj Finance Ltd. (BFL) is merely a distributor of this product, owned by CPP Assistance Services Private Ltd. (CPP). Issuance of this product is at sole discretion of CPP. This product shall be governed by CPP product terms and conditions and BFL does not hold any responsibility for the issuance, quality, serviceability, maintenance, and any claims post sale. The approval/rejection of a request for loan (to purchase smartphone and/or this product), shall be at sole discretion and subject to fulfilment of criteria prescribed by BFL.