CPP Group India - Asset Secure (LED Panel only) plan with membership fee starting at Rs. 699
Product highlights
Key features and benefits
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Extended warranty benefit
Get extended warranty of 12 months post the manufacturer’s warranty expiry. The plan covers the repair and replacement costs during this extended period.
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Annual membership fees start at Rs. 699
The membership fee and coverage depend on the LED TV model and its invoice value.
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400+ services centres
Repair your LED TV panel at any of the 400+ nationwide partner service centres to get the benefit of the plan.
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Multi-lingual assistance helpline
You can call on 1860-258-3030 between Monday and Sunday from 11 am to 9 pm to get plan-related assistance in any Indian language.
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Single-call card blocking facility
Block all your lost debit/credit or ATM cards by calling the 24-hour toll-free helpline number - 1800-419-4000.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy the Asset Secure (LED Panel only) plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18+ years
- Buy the plan within 15 days of purchasing the LED TV
- The manufacturer's warranty should have expired at the time of purchase
Documents required
- Name
- Address
- Email address
- Phone number
- Invoice value of asset
Step-by-step guide to buy this plan
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Step 1
Click on ‘Get Quote’ to open our online application form.
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Step 2
Choose your asset from the drop-down and enter your asset’s invoice amount, your full name, and mobile number. Check the terms and conditions and click on the ‘Get Plans’ button.
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Step 3
A list of plans/plan will appear based on your invoice amount and asset category. Select CPP Asset Secure (LED Panel only) plan by clicking ‘Buy Now’.
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Step 4
Enter your personal details. Provide name, date of birth, email ID, residential address, and PIN code. Proceed by clicking the ‘Next’ button.
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Step 5
Enter the asset details such as the manufacturer name and warranty. Also, model name, asset serial number, invoice number, and date. Click the ‘Review Details’ button to proceed.
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Step 6
Review the filled details carefully and purchase the plan. Make the payment through any of the preferred online payment modes available.
Plan details
Here’s a quick look at the plan details of Asset Secure (LED Panel only).
| Plan details | Description |
|---|---|
| Coverage details | Covers repair and replacement costs of LED TV panels for extended period after manufacturer’s warranty expires |
| Membership fee including GST (in Rs.) | Starting from 699 |
| Transferability | Non-transferable |
| Extended warranty term | 12 months |
| Assets covered | LED TV (panel only) |
| Validity | Valid only if purchased the plan within 15 days of the new LED TV purchase |
Plan inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under Asset Secure (LED Panel only) plan:
- Key inclusions
- Key exclusions
| Key Inclusions | Description |
|---|---|
| LED TV panel coverage | Covers replacement and repair costs |
| Extended warranty | For 12 months post the expiry of the manufacturer's warranty |
| Multi-lingual assistance | Call on 1860-258-3030 between Monday and Sunday from 11 am to 9 pm to get plan-related assistance in multiple Indian languages |
| Key Exclusions | Description |
|---|---|
| Manufacturer guarantee | Loss or damage part of manufacturer warranty |
| Improper use | Loss or damage due to the appliance not used as recommended by the manufacturer |
| Replacement of parts | Including but not limited to batteries, bulbs, plugs, or cables. Also, ribbons, belts, tapes, fuses, software etc. |
| Recalled parts | Failure of parts subject to recall by the manufacturer |
| External cause | Loss or damage due to fire, theft, explosion, water damage, acts of God etc. |
| Commercial use | Appliance used for rental or profit generation purposes |
| Overloading | Loss or damage due to strain, over-running, short-circuiting, etc. |
| Regular use | Loss or damage arising out of normal wear and tear |
| Miscellaneous | In case of change of ownership of the appliance |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and membership document carefully before concluding a sale.
How to claim
For availing of claim benefits against your CPP Asset Secure (LED panel only) plan, follow these three steps below.
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Contact CPP
Call the helpline number 1860-258-3030 to intimate your claim. You must contact CPP within 7 days of the breakdown.
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Schedule a visit from service partner
CPP will generate a claim number and schedule a visit from the authorised service partner for inspecting the damaged LED TV panel.
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Submit the required documents
You need to submit the required documents to CPP for processing the claim.
After the inspection, you will know the estimated repair time.
In case of a total loss of the appliance, service provider will get an intimation and will settle the claim accordingly.
Documents needed to process a claim
Submit the following documents to CPP for processing the claim request.
- Manufacturer’s invoice and payment receipts
- Replacement or repair summary
- All supporting documents of the product
- All receipts corresponding to the purchase
- Self-attested copies of ID proof
- For cashless claims, photo ID and appliance photo
- Bank details
Frequently asked questions
CPP Asset Secure (LED Panel Only) offers extended warranty, covering the repair or replacement cost after the manufacturer’s warranty expires. With this, you stay financially secure for an extended period. The plan covers any loss or damage caused to the LED TV panel for the specified period in the policy. It offers additional benefits such as multi-lingual service assistance, and single-call card blocking.
Call the CPP helpline number at 1860-258-3030 and generate a claim number. After the service provider does the physical inspection and approves, you will receive the claim amount as per the terms and conditions.
You can call on 1800-419-4000 or write an email at feedback@cppindia.com.