Published Jun 10, 2026 .3 min read

  1. Things to do before resetting your vivo phone
  2. How to factory reset a vivo phone from Settings (with password)
  3. How to hard reset a vivo phone using Recovery Mode (without password)
  4. How to reset a vivo phone remotely using Google Find My Device
  5. Which reset method should you use

Resetting a vivo phone restores it to its original factory settings by removing all apps, accounts, photos, messages, and personal data stored on the device. People usually reset their vivo phone to fix lag and freezing, clear software glitches, recover access after forgetting the screen lock, or wipe the device cleanly before selling or exchanging it. Whether your vivo phone is working normally or completely unresponsive, there is a reset method that will work for you.


This guide explains how to reset a vivo phone step by step—using the Settings menu, Recovery Mode, and Google Find My Device—along with what to do before and after the reset to keep your data safe.


Planning to upgrade after the reset? Buy vivo phones on Easy EMIs from Bajaj Finance and enjoy exclusive discounts. Check your loan eligibility online now and make your next purchase more affordable than ever.

Things to do before resetting your vivo phone

A reset permanently erases all data stored on your phone. Before you begin, make sure you complete these important steps:


  • Back up your data, including contacts, photos, videos, and important files, to vivo Cloud, a cloud storage service, or external storage.
  • Charge your phone to at least 50% to prevent it from switching off during the reset process.
  • Remove your Google account from Settings to disable Factory Reset Protection (FRP), which could otherwise require you to verify the account after the reset.
  • Note down your Wi-Fi passwords and important app login details, as you will need them when setting up the phone again.

How to factory reset a vivo phone from Settings (with password)

This is the easiest reset method and works when your vivo phone is unlocked and functioning normally. It is useful for fixing performance issues or preparing the device for resale. Menu names may vary slightly depending on your vivo model and Funtouch OS version.


  1. Open the Settings app on your vivo phone.
  2. Scroll down and tap System management or System.
  3. Select Backup and reset or Reset options.
  4. Tap Erase all data (factory reset).
  5. Tap Reset phone or Erase all data to continue.
  6. Enter your screen lock PIN, pattern, or password to verify ownership.
  7. Wait for the reset process to complete. Your phone will erase all data and restart automatically.

How to hard reset a vivo phone using Recovery Mode (without password)

Use this method if your vivo phone is locked, frozen, stuck on the startup logo, or you have forgotten the screen lock. A hard reset uses the phone's hardware buttons, so you do not need access to the device settings.


  1. Switch off your vivo phone completely.
  2. Press and hold the Power button and Volume Up button together until the vivo logo appears.
  3. Release the buttons to enter Fastboot Mode.
  4. Use the Volume keys to highlight Recovery Mode and press the Power button to select it.
  5. In Recovery Mode, select Wipe data or Factory reset.
  6. Confirm the action when prompted. Some models may require confirmation more than once.
  7. After the reset is complete, select Reboot system.

Your phone will restart and return to its factory settings.


Note: If a Google account was previously linked to the device, you will need to sign in with that account during setup because of Factory Reset Protection (FRP).

How to reset a vivo phone remotely using Google Find My Device

If your vivo phone is lost or stolen, you can erase it remotely to help protect your personal data. This method works only if the phone is powered on, connected to the internet, signed in to a Google account, and has Find My Device enabled.


  1. Open the Google Find My Device app or website on another phone, tablet, or computer.
  2. Sign in with the Google account linked to your vivo phone.
  3. Select your vivo phone from the list of devices.
  4. Choose Erase device.
  5. Confirm your choice to remotely delete all data from the phone.

Once the process is complete, all personal data on the device will be erased. If the phone comes online later, the erase command will be carried out automatically.

Which reset method should you use?

Choose the reset method based on your phone's condition:


MethodBest forPassword needed?
Settings menuA working phone that you can unlock, especially when fixing performance issues or preparing it for saleYes
Recovery ModeA locked, frozen, or unresponsive phone, or when you have forgotten the screen lockNo (screen lock not required)
Google Find My DeviceA lost or stolen phone that is no longer in your possessionYes (Google account password required)

What to do after resetting your vivo phone

Once the reset is complete, your vivo phone starts fresh like a new device. To get it back up and running:


  • Complete the initial setup and connect to a Wi-Fi network.
  • Sign in with the Google account that was previously linked to the phone to clear Factory Reset Protection (FRP).
  • Restore your data from the backup you created earlier.
  • Reinstall your apps and set a new screen lock for security.

When should you reset your vivo phone?

A reset is a useful fix for many software-related problems. Common situations where a reset helps include:


Issue


How a reset helps


Severe lag or freezing


Clears software clutter and corrupted settings that slow the phone down


Apps crashing repeatedly


Removes broken app data and system conflicts causing the crashes


Forgotten PIN or pattern


Restores access to a phone you can no longer unlock


Stuck on the vivo logo


Resolves boot-loop and startup issues through Recovery Mode


Selling or exchanging the phone


Wipes personal data so it does not pass on to the next owner


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Frequently asked questions

Will resetting my vivo phone delete everything?

Yes. A factory reset erases all apps, accounts, photos, messages, and settings stored on the phone's internal memory and restores it to factory condition. Always back up your data before you reset.

Can I buy a phone on EMI?

Yes, you can buy a phone on Easy EMIs using the Bajaj Finance Insta EMI Card. Check your eligibility in just a few clicks and enjoy the convenience of converting your purchase into affordable monthly instalments.

How do I reset my vivo phone if I forgot the password?

Use Recovery Mode. Switch off the phone, hold the Power and Volume Up buttons together to enter Fastboot Mode, select Recovery Mode, then choose Wipe data or Factory reset. You will still need the linked Google account to set up the phone afterwards.

Is there a code to factory reset a vivo phone?

Most vivo phones do not need a special code—the reset is done through Settings or Recovery Mode. Relying on dialler codes is not recommended, as they can behave differently across models and may cause data loss.
 

What is Factory Reset Protection (FRP) on vivo phones?

FRP is a security feature that asks for the previously linked Google account after a reset. It prevents others from using your phone if it is lost or stolen. Remove your Google account before resetting if you want to avoid an FRP lock.

How long does it take to reset a vivo phone?

A factory reset usually takes a few minutes. The phone erases all data and then restarts on its own, after which you can begin the initial setup.

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