You can use any of these methods to factory reset a vivo phone:
Method 1: Factory reset a vivo phone through Settings
This is the easiest and most commonly used method. Use it when you can unlock your phone and access the Settings menu. The exact menu names may vary slightly depending on your version of Funtouch OS.
Quick steps:
- Open the Settings app on your vivo phone.
- Tap System management, System and updates, or More settings.
- Select Backup and reset or Reset phone.
- Tap Erase all data, Clear all data, or Factory data reset.
- Review the information about the data that will be removed.
- Tap Reset phone or Clear now.
- Enter your screen lock PIN, password, or pattern.
- Tap Erase everything to confirm.
Your phone will restart and begin the reset process. Once completed, you will see the initial setup screen and can either set up the device as new or restore your backup.
Method 2: Hard reset a vivo phone using Recovery Mode
Recovery Mode is useful when you cannot access the Settings app, such as when you have forgotten your screen lock or the phone is stuck during startup.
Quick steps:
- Turn off your vivo phone completely.
- Press and hold the Power and Volume Up buttons together.
- Release both buttons when the vivo logo appears.
- Use the volume buttons to navigate through the Recovery Mode menu.
- Select Wipe data using the Power button.
- Choose Wipe all data and confirm.
- Wait for the reset process to finish.
- Select Reboot to restart the phone.
After the phone restarts, it will display the setup screen. If Factory Reset Protection (FRP) is enabled, you must sign in using the Google account that was previously linked to the device.
Method 3: Factory reset a vivo phone remotely
If your vivo phone is lost or stolen, you can erase it remotely to protect your personal information. The device must be powered on and connected to the internet.
Using Google Find My Device
Quick steps:
- Open Google Find My Device on another device or browser.
- Sign in with the Google account linked to the vivo phone.
- Select the device from the list.
- Choose Erase device.
- Confirm the action.
The phone will be erased the next time it connects to the internet.
Using vivo Cloud
If Find Device was enabled through your vivo account:
- Sign in to your vivo Cloud account.
- Locate the registered device.
- Select the remote erase option.
- Confirm the action to wipe the phone.
